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Workshop
Monitoring a evaluace lidskoprávních projektů
Monitoring and evaluation of human rights projects
Inka Píbilová
inka@evaluace.com
3. prosince 2013

1
Monitoring x evaluation x audit
Evaluation
• Assessment of project efficiency, effectiveness, impact, relevance and
sustainability for the purpose of learning and accountability to stakeholders
Monitoring
• Ongoing analysis of project progress towards achieving planned results with
the purpose of improving management decision making
Audit
• Assessment of (i) the legality and regularity of project expenditure and
income i.e. compliance with laws and regulations and with applicable
contractual rules and criteria; (ii) whether project funds have been used
efficiently and economically i.e. in accordance with sound financial
management;; and (iii) whether project funds have been used effectively i.e.
for purposes intended.
• Primarily a financial and financial management focus, with the focus of
effectiveness being on project results.
http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm

2
Why to monitor
and evaluate projects?
• Accountability

• Learning

3
Project cycle management

Evaluation

Implementation

Financing

Programming

Identification

Formulation

http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm

4
Stakeholder Analysis Matrix
Example: River Pollution

http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm

5
Influence
/Power

Stakeholder Analysis – Power / Interest / Attitude

KEEP SATISFIED

INFLUENCE & ENGAGE

Attitude

Policy makers

CSOs
MONITOR

Activists

KEEP INFORMED

Interest
6
Problem Tree
Example: River Pollution

http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm

7
Objectives and strategy selection
Example: River Pollution

http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm

8
Inputs – Activities - Outputs – Outcomes – Impacts
Direct influence of implementers:
Inputs
I need for my work…
(funds, people, time)
Activities
I do….
(research, conference)
Outputs
I produce …
(research paper, 100
participants to
conference)
Indirect influence of implementers:
Outcomes I strive to…
(Results)
(raise awareness on X)
Impacts
I aim to…
(reduce human rights
violations)
9
http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm
Logical framework

http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm

10
Logical framework

Issues identified during project evaluations:
• Logical frameworks too complicated, too many objectives / indicators
• Too ambitious and/or too vague objectives
• Indicators difficult to measure / data not collected or difficult to collect
• Logframe not used for internal monitoring / evaluation and decision
making
Tips:
• Numbering Objectives (1,2), Results (1.1., 1.2., ...), Activities (1.1.1.,
1.1.2.)
• Check source of verification – how will data be collected, by whom,
when/how regularly?

http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm

11
Use both quantitative and qualitative indicators
Compare using trends (increase), thresholds (min. 30%), targets (strategy by 12/Y1)
Quantitative - SMARTER
Specific / Simple (to understand, collect)
Measurable
Attainable/Available at cceptable costs
Relevant to project / stakeholders
Time-bound
Evaluate/Engaging
Reevaluate/Recordable

Qualitative - SPICED
Subjective
Participatory
Interpreted and communicable
Cross-checked and compared
Empowering
Diverse / disaggregated (by gender)

Min. 30 % of participants initiate a project
aiming to address a local issue.

Reasons why participants have (not)
implemented a project to address a local
issue

http://www.smarttoolkit.net/?q=node/391
http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm

12
Risks Analysis
Assumptions in
logframe

http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm

13
Monitoring: Why,
for whom, what, how
Why?
• Timely identification of
successes and problems
during project
implementation
• Informed and timely
decision making by project
managers to support
implementation
• Accountability for the
resources used and results
achieved
• Stakeholder awareness and
participation
• The evaluation of project
achievements and audit of
activities and finances

14
Use logframe to prepare Monitoring Plans
Year 1
Indicator / Country
15.000 copies of publications
distributed (5.000 each)
120 teachers trained (40 each)
Min. 50% of teachers implement the
new tools within 6 months

•
•
•
•

CZ

PL

SK

90%

110% 100%

100% Achieved

45
60%

40
40%

120
40%

35
30%

Total

Note

Achieved
Not
achieved

Use indicators from the logframe
Split by year and partner
Use plan vs. actual, % or trends over time
Develop adequate sources of verification
• Distribution lists
• Attendance sheets with contacts!
• On-line feedback forms after 6 months (combined with
supervision of teachers)
• Media monitoring, public surveys...

15
Monitoring: Activity schedule with tasks and responsibilities

16
Monitoring Progress Report (Narrative)

Monitoring Visit Checklist
http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm

17
Other monitoring tools

18
Forms at docs.google.com Geolocation at www.googlemaps.com, www.ushahidi.com
Monitoring tips

• Keep the users of information clearly in mind (who needs what
information?)
• Build on local information systems and sources - costs and sustainability of
new systems
• Collect only the minimum amount of information required – keep it simple
and practical, more information is not better information
• Use Inception reports when team differs from the proposal writters, or
when time passed by between identification and grants approval... usually
3 months after project start, revises original project proposal - updates
logframe, sets annual action plan and monitoring plan
Evaluation: Why,
for whom, what, how

20
Evaluator
Selection

Interviews
Surveys
Focus groups
Case studies

Final
debriefing
of all partners

Draft evaluation
report
commented by
all partners

Final evaluation report

Desk study

Preliminary findings & conclusions

Initial briefing and inception

Terms of Reference – Objectives,
scope, stakeholders, questions,
budget, schedule, outputs, use.

Plan external evaluation well ahead

Communication with the Project Partners

Inception
phase

Field
research

Reporting
phase

1-3 months

1-3 months

1-2 months

21
Evaluation criteria

22
EC Evaluation Criteria

23
How to measure learning outcomes?

http://leanlearning.wikispaces.com/learning_analytics

24
Evaluation tools

25
What does participation mean?

26
Reporting: Why, for whom, what, how

27
Where to learn more

Road to Results
https://openknowledge.worldbank.org/bitstrea
m/handle/10986/2699/52678.pdf?sequence=1
EPDET - annual training in Evaluations by World Bank consultants
http://www.dww.cz/english.php?page=epdet1
Evaluations of Czech development and humanitarian projects
http://www.mzv.cz/jnp/cz/zahranicni_vztahy/rozvojova_spolupr
ace/dvoustranna_zrs_cr/evaluace/index.html
Different evaluation methods and approaches
http://betterevaluation.org/

EC Project Cycle Management Manual
http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm

28

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Human Rights Project Monitoring and Evaluation Guide

  • 1. Workshop Monitoring a evaluace lidskoprávních projektů Monitoring and evaluation of human rights projects Inka Píbilová inka@evaluace.com 3. prosince 2013 1
  • 2. Monitoring x evaluation x audit Evaluation • Assessment of project efficiency, effectiveness, impact, relevance and sustainability for the purpose of learning and accountability to stakeholders Monitoring • Ongoing analysis of project progress towards achieving planned results with the purpose of improving management decision making Audit • Assessment of (i) the legality and regularity of project expenditure and income i.e. compliance with laws and regulations and with applicable contractual rules and criteria; (ii) whether project funds have been used efficiently and economically i.e. in accordance with sound financial management;; and (iii) whether project funds have been used effectively i.e. for purposes intended. • Primarily a financial and financial management focus, with the focus of effectiveness being on project results. http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm 2
  • 3. Why to monitor and evaluate projects? • Accountability • Learning 3
  • 5. Stakeholder Analysis Matrix Example: River Pollution http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm 5
  • 6. Influence /Power Stakeholder Analysis – Power / Interest / Attitude KEEP SATISFIED INFLUENCE & ENGAGE Attitude Policy makers CSOs MONITOR Activists KEEP INFORMED Interest 6
  • 7. Problem Tree Example: River Pollution http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm 7
  • 8. Objectives and strategy selection Example: River Pollution http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm 8
  • 9. Inputs – Activities - Outputs – Outcomes – Impacts Direct influence of implementers: Inputs I need for my work… (funds, people, time) Activities I do…. (research, conference) Outputs I produce … (research paper, 100 participants to conference) Indirect influence of implementers: Outcomes I strive to… (Results) (raise awareness on X) Impacts I aim to… (reduce human rights violations) 9 http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm
  • 11. Logical framework Issues identified during project evaluations: • Logical frameworks too complicated, too many objectives / indicators • Too ambitious and/or too vague objectives • Indicators difficult to measure / data not collected or difficult to collect • Logframe not used for internal monitoring / evaluation and decision making Tips: • Numbering Objectives (1,2), Results (1.1., 1.2., ...), Activities (1.1.1., 1.1.2.) • Check source of verification – how will data be collected, by whom, when/how regularly? http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm 11
  • 12. Use both quantitative and qualitative indicators Compare using trends (increase), thresholds (min. 30%), targets (strategy by 12/Y1) Quantitative - SMARTER Specific / Simple (to understand, collect) Measurable Attainable/Available at cceptable costs Relevant to project / stakeholders Time-bound Evaluate/Engaging Reevaluate/Recordable Qualitative - SPICED Subjective Participatory Interpreted and communicable Cross-checked and compared Empowering Diverse / disaggregated (by gender) Min. 30 % of participants initiate a project aiming to address a local issue. Reasons why participants have (not) implemented a project to address a local issue http://www.smarttoolkit.net/?q=node/391 http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm 12
  • 14. Monitoring: Why, for whom, what, how Why? • Timely identification of successes and problems during project implementation • Informed and timely decision making by project managers to support implementation • Accountability for the resources used and results achieved • Stakeholder awareness and participation • The evaluation of project achievements and audit of activities and finances 14
  • 15. Use logframe to prepare Monitoring Plans Year 1 Indicator / Country 15.000 copies of publications distributed (5.000 each) 120 teachers trained (40 each) Min. 50% of teachers implement the new tools within 6 months • • • • CZ PL SK 90% 110% 100% 100% Achieved 45 60% 40 40% 120 40% 35 30% Total Note Achieved Not achieved Use indicators from the logframe Split by year and partner Use plan vs. actual, % or trends over time Develop adequate sources of verification • Distribution lists • Attendance sheets with contacts! • On-line feedback forms after 6 months (combined with supervision of teachers) • Media monitoring, public surveys... 15
  • 16. Monitoring: Activity schedule with tasks and responsibilities 16
  • 17. Monitoring Progress Report (Narrative) Monitoring Visit Checklist http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm 17
  • 18. Other monitoring tools 18 Forms at docs.google.com Geolocation at www.googlemaps.com, www.ushahidi.com
  • 19. Monitoring tips • Keep the users of information clearly in mind (who needs what information?) • Build on local information systems and sources - costs and sustainability of new systems • Collect only the minimum amount of information required – keep it simple and practical, more information is not better information • Use Inception reports when team differs from the proposal writters, or when time passed by between identification and grants approval... usually 3 months after project start, revises original project proposal - updates logframe, sets annual action plan and monitoring plan
  • 21. Evaluator Selection Interviews Surveys Focus groups Case studies Final debriefing of all partners Draft evaluation report commented by all partners Final evaluation report Desk study Preliminary findings & conclusions Initial briefing and inception Terms of Reference – Objectives, scope, stakeholders, questions, budget, schedule, outputs, use. Plan external evaluation well ahead Communication with the Project Partners Inception phase Field research Reporting phase 1-3 months 1-3 months 1-2 months 21
  • 24. How to measure learning outcomes? http://leanlearning.wikispaces.com/learning_analytics 24
  • 27. Reporting: Why, for whom, what, how 27
  • 28. Where to learn more Road to Results https://openknowledge.worldbank.org/bitstrea m/handle/10986/2699/52678.pdf?sequence=1 EPDET - annual training in Evaluations by World Bank consultants http://www.dww.cz/english.php?page=epdet1 Evaluations of Czech development and humanitarian projects http://www.mzv.cz/jnp/cz/zahranicni_vztahy/rozvojova_spolupr ace/dvoustranna_zrs_cr/evaluace/index.html Different evaluation methods and approaches http://betterevaluation.org/ EC Project Cycle Management Manual http://www.europa.eu.int/comm/europeaid/qsm/index_en.htm 28

Notes de l'éditeur

  1. When to use logframe?ProblemAnalysis and ObjectiveSettingAnalysisofcauses and effects / prioritisationShows relevance to policies / contextChecksrisks and accountabilityforresultsEstablishesmeasurement systém and data collectionImplementationProvidesframeworkforResultsOriented monitoringEvaluationProvidesframeworkforevaluation as per OECD/DAC criteriaObservedIssuesToocomplicated, too many objectives / indicatorsTooambitiousobjectivesIndicatorsdifficult to measure / data not collectedordifficult to collectLogframe not usedforinternal monitoring / evaluation and decisionmaking
  2. When to use logframe?ProblemAnalysis and ObjectiveSettingAnalysisofcauses and effects / prioritisationShows relevance to policies / contextChecksrisks and accountabilityforresultsEstablishesmeasurement systém and data collectionImplementationProvidesframeworkforResultsOriented monitoringEvaluationProvidesframeworkforevaluation as per OECD/DAC criteriaObservedIssuesToocomplicated, too many objectives / indicatorsTooambitiousobjectivesIndicatorsdifficult to measure / data not collectedordifficult to collectLogframe not usedforinternal monitoring / evaluation and decisionmaking
  3. When to use logframe?ProblemAnalysis and ObjectiveSettingAnalysisofcauses and effects / prioritisationShows relevance to policies / contextChecksrisks and accountabilityforresultsEstablishesmeasurement systém and data collectionImplementationProvidesframeworkforResultsOriented monitoringEvaluationProvidesframeworkforevaluation as per OECD/DAC criteriaObservedIssuesToocomplicated, too many objectives / indicatorsTooambitiousobjectivesIndicatorsdifficult to measure / data not collectedordifficult to collectLogframe not usedforinternal monitoring / evaluation and decisionmaking
  4. Examples of qualitative and quantitative indicatorshttp://www.smarttoolkit.net/?q=node/391Quantitative indicators for the ‘accessibility’ of an information service’:- Distance of rural communities from a low-cost telecentre with a helpdesk- Percentage change in the number of visitors to the telecentre over a defined periodQualitative indicators for the ‘improved knowledge’ resulting from an information service:- The telecentre is close enough to a range of communities for them to use it when they need to- Positive and negative experiences of the users of the information in solving the problem for which information was sought- Ability of the users to discuss the problem in questionReference points for comparison1. Trends (e.g., a consistent increase or decrease in requests for support; increasing feedback from readers of a publication)2. Thresholds (e.g., at least three districts covered by a database; the minimum number of students on a course)3. Targets (e.g., the number of documents distributed by a stipulated deadline; the proceedings of a conference available in printed form by a given date)
  5. FromAssumptions – createRisksWeassumethat- Assumptionwillhappen – results/objectiveswillbeachievedRisk mighthappen, itthat case wehavepreparedmitigationmeasures so thatrisks do not happerprojectresults / objectives