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Leadership,
Intercultural
Communication &
Mental Health
What do great
leaders do?
The CEO @ EIA
• Make sure things are working well in
the team
• Problem-solver
• Create clarity
• Be proactive when challenges
appear
• Supporter
• Project manager
How to make somebody do something:
o Get to know them
o Understand why they are in the team
o Understand what they can contribute
o Understand what they want to contribute
o Explain what is needed or discuss what is needed
o Decide together how to proceed
o Give them room for doing it
Coercive Leadership
• “Do what I tell you!”
Authoritative Leadership
• “Come with me!”
Affiliative Leadership
• “People come first!”
Democratic Leadership
• “What do you think?”
Pacesetting Leadership
• “Do as I do, now!”
Coaching Leadership
• “Try this!”
Use in a crisis, to kick-start or deal with problematic
individuals
Use when clear direction is needed
Use to get the team together or motivate during stressful
times
Use to build buy-in or consensus or to get valuable input
from the team
Use for quick results but only if the team is highly
motivated
Use for long-term success
Intercultural
Communication
Honesty & Proactivity
USA Spain
Discuss
Are you more likely to trust somebody because you
have a good relationship with them or because
they’ve delivered good results in the past?
Discuss
Do you give negative/critical feedback directly?
Give an example.
Agreements vs Expectations
LISTEN = SILENT
Mental Health
The Power of Breath
• Activates
• Fast and shallow breathing
Parasympathetic ~
• Calms down
• Slow and deep breathing
Sympathetic Nervous System
Close mental chapters
Have clear priorities
Go step by step, one thing at a time
Leadership Workshop.pptx

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Leadership Workshop.pptx

  • 3.
  • 4. The CEO @ EIA • Make sure things are working well in the team • Problem-solver • Create clarity • Be proactive when challenges appear • Supporter • Project manager
  • 5.
  • 6. How to make somebody do something: o Get to know them o Understand why they are in the team o Understand what they can contribute o Understand what they want to contribute o Explain what is needed or discuss what is needed o Decide together how to proceed o Give them room for doing it
  • 7. Coercive Leadership • “Do what I tell you!” Authoritative Leadership • “Come with me!” Affiliative Leadership • “People come first!” Democratic Leadership • “What do you think?” Pacesetting Leadership • “Do as I do, now!” Coaching Leadership • “Try this!” Use in a crisis, to kick-start or deal with problematic individuals Use when clear direction is needed Use to get the team together or motivate during stressful times Use to build buy-in or consensus or to get valuable input from the team Use for quick results but only if the team is highly motivated Use for long-term success
  • 10.
  • 12. Discuss Are you more likely to trust somebody because you have a good relationship with them or because they’ve delivered good results in the past?
  • 13. Discuss Do you give negative/critical feedback directly? Give an example.
  • 17.
  • 18. The Power of Breath
  • 19. • Activates • Fast and shallow breathing Parasympathetic ~ • Calms down • Slow and deep breathing Sympathetic Nervous System
  • 20.
  • 21. Close mental chapters Have clear priorities Go step by step, one thing at a time

Notes de l'éditeur

  1. Make sure things are working well = ecosystem facilitator, next slide Be proactive when challenges appear (probably for everybody) Problem-solver. The CEO is responsible for the team working. If a hurdle comes up that cannot be solved individually, it’s the CEOs responsibility to get it out of the way Supporter = create a physical, social, emotional environment that supports the mission Create clarity = realign with the mission, understand priorities, have an overview
  2. Understand the team!
  3. Coercive’: demands immediate compliance. -> in a crisis, to kick-start or deal with problematic individuals Authoritative: mobilizes toward a vision. -> when a clear direction is needed Affiliative: creates harmony and builds emotional bonds. -> get team together, motivate during stressful times Democratic: forges consensus through participation. -> build buy-in or consensus, get valuable input from the team Pacesetting: sets high standards for performance by role-modelling. -> quick results but requires high motivation Coaching: develops people for the future. -> long-term
  4. Get overview of nationalities/cultures
  5. Story: Dutch and Indian from Guide. EIA 2019 Dutch and Pakistani price of holiday home
  6. Regarding roles, motivations, objectives
  7. Hold back your own opinion for a moment. Don’t understand the problem? Cannot solve it. Einstein “If I had an hour to solve a problem I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.”
  8. Pupils dilate, HR changes, metabolism, anxiety if too activated (cf U-curve)