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Healios changes the lives of those affected by mental illnesses
Creating a unique and integrated digital experience
for children, young people and their families
Steve Roberts– Business Development Manager at Healios
Twitter: @_Healios_
#digitalhealth #mentalhealth
5 key domains central to an effective healthcare service faced with
growing demand and increasing cost pressures
1. Built around needs
of young people &
family
5. Sustainable
2. Outcomes
3. Quality &
Safety
4. Capacity
More complex and changing lifestyle’s presents significant challenges in
delivering a family centric model of care
“I would like my wife and
daughter to join the sessions
as well but they can’t”
“Travelling to the
hospital for sessions
is difficult as we
don’t have a car”
Sister
Mother
Father
‘John’ with
mental illness
“I am deeply concerned
about my son but its so
difficult to escape work
during the week”
“I can’t always come home
from university and I am
worried about my brother”
“I don’t want to leave my
room, my voices are saying I
will get hurt”
“I always feel nervous and
uncomfortable meeting my
clinician in-person”
“How can I escape work
and join my family for
multiple sessions just to get
the assessment done?”
Evidence shows involving the whole family achieves best long term outcomes
Example eating disorders
4
Family-based therapy (FBT) has much better outcomes for all
forms of Eating disorders
FBT
36%
90%
Individual therapy
% of adolescents with
anorexia who had ’Good
outcomes’ at 5 years
Source: Eisler I, Dare C, Russell GFM et al. Family and individual therapy in anorexia nervosa. A 5-year follow-up. Arch Gen Psychiatry 1997;54:1025-30.
Tablet and smartphone ownership by age of child (2016)
Smartphone ownership for 12-
15 yr olds increases by 93% in
just 5 years
Technology is infiltrating the lives of our younger generation at a rapid pace
Source: Children’s media use and attitudes report, Ofcom 2016
An entirely new experience to improve mental
health for children, young people and their families
Healios provides a range of C&YP services across mental illnesses and
neurodevelopmental areas which delivers a more holistic approach
C&YP Assessments
 Autism Spectrum conditions
 ADHD
 Tier 2 and Tier 3 general
mental health assessments
C&YP Psychological therapy
 Family Based Therapy
 Cognitive Behavioural Therapy
 Specific ASC/ADHD therapy
(Adjusted to the mental illness and age of
client)
C&YP Mental illnesses/
Neurodevelopmental conditions
 Anxiety ± low Mood
 Autism Spectrum conditions
 ADHD
 Eating disorders
Psychological interventions
• Online assessment and diagnostic tools for mental illnesses
• Supports effective and seamless transition to clinical treatment
• Dashboards provide overview of assessment status for each
individual in a region
Assessment and Diagnostic Tools
• Important ‘in-the-home’ data visible to NHS treatment teams
• Supports NHS treatment teams to prioritise resource
• Supports clinical decision making
• Dashboard has potential to mitigate relapse
Monitoring & early intervention
• Online clinical sessions to deliver improved outcomes
• Built on best evidence within each therapy area
• Multimedia to enhance learning experience and engagement
• Breaks down geographical barriers in bringing the family together
• Integrated into existing NHS clinical pathways and practices
Mental Health
Solutions
9
NICE endorsement provides quality assurances for our NHS partners
Endorsed resource – Children and young people Cognitive Behavioural Therapy (CBT)
service manual
“Healios Ltd has produced a service manual that supports the recommendations relating to
CBT for children and young people in the NICE guidelines for obsessive-compulsive disorder
and body dysmorphic disorder and social anxiety disorder. It also supports statement 2 in the
NICE quality standard for anxiety disorders.”
National Institute for Health and Care Excellence April 2017
We’ve been redesigning C&YP clinical care pathways across the country
to maximise outcomes…examples of who we’re working with
1
Transformative & integrated service model that delivers the right care,
right time, right place by deploying the right solutions
Client & Family
Centric
Services
High level example of C&YP and families journey within an integrated service
“Thriving”
Guided self help &
monitoring to support
resilience & recovery
Client with mental
health difficulties
begin journey
with/without family ‘Assessment’
Online or face to face
Decision on what’s the
right support
‘Early Support’
Guided self help,
psychoeducation
and screening
‘Crisis minimization’
Optimum use of MDT
resources (people &
technology)
‘Wellbeing monitoring’
Early identification of
declining wellbeing &
early intervention
’Getting Help or
More Help’
Online or face to
face therapy as
outlined by NICE
Integrated with NHS and local services
Healios C&YP service has received impressive feedback
"We were initially dubious
about online help however,
it has been more personable
than we thought it would
be. We all heard the same
thing and avoided
misunderstanding. There is a
huge difference in our
family, we work well
together and we are
stronger”
Mum of boy aged 17
”Speaking to the Healios
clinician online was
completely natural for us as a
family because my sister lives
in the States and we speak in
this way all the time”
Mum of boy aged 16
"We could see how quickly
our daughter got to grips
with the various tools and
she got on really well with
her therapist. Doing it all
online was really appealing
and exciting for her”
Mum of girl aged 9
”Breathing techniques
really help calm the
situation and help ease my
anxiety”
16 yr old with anxiety
”I enjoyed the sessions. I sat in my bedroom
every time and liked the online interactivity,
especially seeing how I’m doing with reaching
my goals”
13 yr old with anxiety
Hugely positive uptake by C&YP and their families for receiving treatment
through digital with great support from NHS treatment teams
Average 8out of 10 C&YP
chose Healios to receive their CBT treatment verses in-person option
Source: NHS Trusts working with Healios
Delivering treatment through digital is able to build strong therapeutic
relationships
Source: Healios data of C&YP users across all projects
Listened
to me
What we did and
talked about were
important to me
I liked
what we
did today
I hope we do the
same kind of
things next time
Average total
score of
37 out of 40
on session rating
scale
Healios partners with the NHS to…
Support financial sustainability
Increase capacity & rapidly reduce waiting lists
Deliver right care, right time, right place
Improve outcomes for C&YP and their families ✓
✓
✓
✓
Steve Roberts
Business Developmenrt Manager
Healios
Stephen.roberts@healios.org.uk
Tel: 0797 177 0584

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ECO 12: Creating a unique and integrated digital experience for children, young people and their families

  • 1. Healios changes the lives of those affected by mental illnesses Creating a unique and integrated digital experience for children, young people and their families Steve Roberts– Business Development Manager at Healios Twitter: @_Healios_ #digitalhealth #mentalhealth
  • 2. 5 key domains central to an effective healthcare service faced with growing demand and increasing cost pressures 1. Built around needs of young people & family 5. Sustainable 2. Outcomes 3. Quality & Safety 4. Capacity
  • 3. More complex and changing lifestyle’s presents significant challenges in delivering a family centric model of care “I would like my wife and daughter to join the sessions as well but they can’t” “Travelling to the hospital for sessions is difficult as we don’t have a car” Sister Mother Father ‘John’ with mental illness “I am deeply concerned about my son but its so difficult to escape work during the week” “I can’t always come home from university and I am worried about my brother” “I don’t want to leave my room, my voices are saying I will get hurt” “I always feel nervous and uncomfortable meeting my clinician in-person” “How can I escape work and join my family for multiple sessions just to get the assessment done?”
  • 4. Evidence shows involving the whole family achieves best long term outcomes Example eating disorders 4 Family-based therapy (FBT) has much better outcomes for all forms of Eating disorders FBT 36% 90% Individual therapy % of adolescents with anorexia who had ’Good outcomes’ at 5 years Source: Eisler I, Dare C, Russell GFM et al. Family and individual therapy in anorexia nervosa. A 5-year follow-up. Arch Gen Psychiatry 1997;54:1025-30.
  • 5. Tablet and smartphone ownership by age of child (2016) Smartphone ownership for 12- 15 yr olds increases by 93% in just 5 years Technology is infiltrating the lives of our younger generation at a rapid pace Source: Children’s media use and attitudes report, Ofcom 2016
  • 6. An entirely new experience to improve mental health for children, young people and their families
  • 7. Healios provides a range of C&YP services across mental illnesses and neurodevelopmental areas which delivers a more holistic approach C&YP Assessments  Autism Spectrum conditions  ADHD  Tier 2 and Tier 3 general mental health assessments C&YP Psychological therapy  Family Based Therapy  Cognitive Behavioural Therapy  Specific ASC/ADHD therapy (Adjusted to the mental illness and age of client) C&YP Mental illnesses/ Neurodevelopmental conditions  Anxiety ± low Mood  Autism Spectrum conditions  ADHD  Eating disorders
  • 8. Psychological interventions • Online assessment and diagnostic tools for mental illnesses • Supports effective and seamless transition to clinical treatment • Dashboards provide overview of assessment status for each individual in a region Assessment and Diagnostic Tools • Important ‘in-the-home’ data visible to NHS treatment teams • Supports NHS treatment teams to prioritise resource • Supports clinical decision making • Dashboard has potential to mitigate relapse Monitoring & early intervention • Online clinical sessions to deliver improved outcomes • Built on best evidence within each therapy area • Multimedia to enhance learning experience and engagement • Breaks down geographical barriers in bringing the family together • Integrated into existing NHS clinical pathways and practices Mental Health Solutions
  • 9. 9 NICE endorsement provides quality assurances for our NHS partners Endorsed resource – Children and young people Cognitive Behavioural Therapy (CBT) service manual “Healios Ltd has produced a service manual that supports the recommendations relating to CBT for children and young people in the NICE guidelines for obsessive-compulsive disorder and body dysmorphic disorder and social anxiety disorder. It also supports statement 2 in the NICE quality standard for anxiety disorders.” National Institute for Health and Care Excellence April 2017
  • 10. We’ve been redesigning C&YP clinical care pathways across the country to maximise outcomes…examples of who we’re working with
  • 11. 1 Transformative & integrated service model that delivers the right care, right time, right place by deploying the right solutions Client & Family Centric Services
  • 12. High level example of C&YP and families journey within an integrated service “Thriving” Guided self help & monitoring to support resilience & recovery Client with mental health difficulties begin journey with/without family ‘Assessment’ Online or face to face Decision on what’s the right support ‘Early Support’ Guided self help, psychoeducation and screening ‘Crisis minimization’ Optimum use of MDT resources (people & technology) ‘Wellbeing monitoring’ Early identification of declining wellbeing & early intervention ’Getting Help or More Help’ Online or face to face therapy as outlined by NICE Integrated with NHS and local services
  • 13. Healios C&YP service has received impressive feedback "We were initially dubious about online help however, it has been more personable than we thought it would be. We all heard the same thing and avoided misunderstanding. There is a huge difference in our family, we work well together and we are stronger” Mum of boy aged 17 ”Speaking to the Healios clinician online was completely natural for us as a family because my sister lives in the States and we speak in this way all the time” Mum of boy aged 16 "We could see how quickly our daughter got to grips with the various tools and she got on really well with her therapist. Doing it all online was really appealing and exciting for her” Mum of girl aged 9 ”Breathing techniques really help calm the situation and help ease my anxiety” 16 yr old with anxiety ”I enjoyed the sessions. I sat in my bedroom every time and liked the online interactivity, especially seeing how I’m doing with reaching my goals” 13 yr old with anxiety
  • 14. Hugely positive uptake by C&YP and their families for receiving treatment through digital with great support from NHS treatment teams Average 8out of 10 C&YP chose Healios to receive their CBT treatment verses in-person option Source: NHS Trusts working with Healios
  • 15. Delivering treatment through digital is able to build strong therapeutic relationships Source: Healios data of C&YP users across all projects Listened to me What we did and talked about were important to me I liked what we did today I hope we do the same kind of things next time Average total score of 37 out of 40 on session rating scale
  • 16. Healios partners with the NHS to… Support financial sustainability Increase capacity & rapidly reduce waiting lists Deliver right care, right time, right place Improve outcomes for C&YP and their families ✓ ✓ ✓ ✓
  • 17. Steve Roberts Business Developmenrt Manager Healios Stephen.roberts@healios.org.uk Tel: 0797 177 0584