Truth #1: Higher education is essential to a productive society and global economy. Truth #2...

1. InsideTrack: Addressing the 5 truths
of higher education
Confidential © InsideTrack InsideTrack, 2014
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2. Truth #1: Higher education is essential to a productive
society and global economy
Expanding involvement in higher education positively impacts:
• Individuals
• Communities
• Families
• Countries
• Global Prosperity
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3. Truth #2: Getting students to finish takes work
Only 54% of college students graduate within 6 years
Even at private 4-year colleges, fewer than 70% finish in 6 years
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4. Truth #3: Improved access has resulted in a much more
diverse student body
“Post-Traditional” is the new normal
• First generation
• Low income
• Working adults
36% are >25yrs old
32% work full time
23% are parents
• Raising families
• Attending part-time
• Learning online
Only 15% of students live on-campus at 4yr colleges
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5. Truth #4: Colleges need to increase attainment while
lowering tuition and controlling costs
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6. Truth #5: Most graduates are underprepared for life after
school
How well prepared are most applicants with the knowledge and skills
they need to do the job? (FTI Consulting, Hiring Survey 2011)
Only 11% of business leaders strongly agree that higher education
institutions in this country are graduating students with the skills and
competencies their businesses need. (Gallup/Lumina 2013)
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7. Our idea in 2001: Coaching is widely accepted for top
athletes, executives…why not students?
“No one coaches themselves to Olympic levels of success. They
all had a coach to structure their practices, to correct their
trajectories and to the keep them motivated.”
Dr. Angela Duckworth
Assistant Professor of Psychology
University of Pennsylvania
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8. Fast forward to today: 100s of studies show that coaching
improves student outcomes
The results are clear: coaching had a clear impact on retention and
completion rates, and the results do not change when we control for key
demographic factors. Also, expenditures on coaching are much smaller than
the costs of other methods to encourage persistence in college.
Professor Eric Bettinger
“
”
Featured in research by:
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9. In fact, coaching is beneficial across the entire student lifecycle
Prospective Students Enrolled Students Graduating Students
Enrollment growth and diversity
Competitive differentiation
Improved efficiency
Valuable market insights
Enrollment Coaching
• Conversion (inquiry, app, admit)
• Yield (melt prevention)
• Strong Start (prep for success)
Higher retention and completion
Tailored student experience
Improved operational effectiveness
Valuable student insights
Success Coaching
• Transition (first 2 terms)
• Continuation (on-demand, trigger-based)
• Special populations (military, Pell, FG, etc.)
• Special situations (probation, stop-out, etc)
Better career readiness
Stronger employer relations
Stronger alumni relations
Brand differentiation
Career coaching
• Structured
• Structured + Ad Hoc
10-15% more students
Streamlined enrollment
processes
15% higher persistence /
graduation
Continuous operational
improvement
Better Career
Preparedness
Improved alumni /
employer
satisfaction
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10. Coaches help students develop the non-cognitive (“soft”)
skills that make them successful
…and that employers believe are lacking in today’s graduates
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2
1
0
Conceptual Non-Cognitive Profile of a Student, Before and After Coaching
Grit Growth Mindset Use of Support Self-Awareness Positive Self-
Concept
Global
Perspective
At Start After Intervention College or workforce readiness
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11. Coaching addresses the ACTUAL reasons why students drop
Academics are not the main reason students leave college
35%
School Community
15%
Commitment to Graduation
20%
$ Finances 14% $ Finances
12%
+ Health & Support
11%
Academics
7%
? Unknown
25%
Managing Commitments
Managing Commitments 3%
3%
E!ectiveness
E!ectiveness 13%
? Unknown 10%
Commitment to Graduation 9%
8%
+ Health & Support
Academics 8%
School Community 7%
TRADITIONAL POST TRADITIONAL
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12. Thanks to smart investments in our people, data and
technology, we can do it at scale
Multi-channel
coaching
Operational
effectiveness
• 700K+ students coached
• Adding 125K+ students
per year
• 10K+ coach-student
meetings/week
Generating rich data on the
student experience and the
operational effectiveness of
institutions
Robust,
scalable IT
Analytic
excellence
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13. In a nut shell, using a blend of people, data and technology…
InsideTrack benefits society by supporting individuals and
organizations in their pursuit of potential
Data
Analytics
Behavioral
Sciences
Technology Policy &
Finance
And we’re always
looking for partners
equally dedicated to
transforming higher
education
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14. Pete Wheelan
Chief Executive Officer
Pete.Wheelan@InsideTrack.com
Kai Drekmeier
Founder and President
Kai.Drekmeier@InsideTrack.com
CONTACT US
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15. Unlocking human potential since 2001
insidetrack.com programs@insidetrack.com
@insidetrack linkedin.com/company/insidetrack
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