When you partner with NEC, your company is backed 100% by us. NEC’s 360° approach to Channel Partner success makes it easy to sell, set up, manage, and support cloud services while earning more revenue, owning your customer relationships, and building value for your businesses. Visit https://www.univergeblue.com/partners to learn more about UNIVERGE BLUE and Partnering with NEC.
2. UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY2
Maximize your profits while delighting your customers with Unified Communications (UC),
video conferencing, chat, file sharing, webfax, contact center, and backup and disaster
recovery from NEC.
When you partner with NEC, your company is backed 100% by us. NEC’s 360° approach to Channel Partner success
makes it easy to sell, set up, manage, and support cloud services while earning more revenue, owning your customer
relationships, and building value for your businesses.
NEC HELPS PARTNERS SELL MORE, MAKE MORE,
AND KEEP MORE. HERE’S HOW...
PARTNER WITH NEC
YOUR SUCCESS IS OUR PRIORITY!
Becoming an authorized NEC Channel Partner means
having access to our award-winning communication and
IT solutions as well as our expertise built on being a global
technology leader for over 120 years. So, are you ready to
partner with NEC to maximize your profits and grow your
business?
“NEC allows partners to sell under their own brand.
This partner model is unique in comparison to other
UCaaS offerings and allows businesses to better
control the end user experience while keeping
costs in line.”
Paul Diesu, CEO of Forerunner Technologies
3. UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY3
8 REASONS TO BECOME AN
NEC UNIVERGE BLUE® CHANNEL PARTNER
CHOICE
ON-PREMISES, CLOUD, OR HYBRID
At NEC we cover all bases
We have no agenda – we provide what’s best for each end user
and each reseller
And we don’t push anyone into a solution they aren’t happy with!
Our file sharing and BACKUP RECOVERY options include
everything from file collaboration and personal file backup
to complete, secure data storage, management, and recovery -
on-prem or in the cloud
WE WORK FOR YOU
NEC’S UNIQUE CHANNEL PARTNER PROGRAM
Do you want to WORK FOR your cloud technology VENDORS?
OR
Do you want your cloud technology vendors to WORK FOR YOU?
NEC is committed to WORKING FOR YOU – Your success is our priority!
KEEP CONTROL
CUSTOMER OWNERSHIP
Unlike other vendors – YOU can choose to control your branding,
YOU control your billing and YOU control your pricing and YOU
keep your customer ownership
YOU CHOOSE the channel partnership model that best fits
your business
RESELLER VALUE
SO WHAT MAKES US DIFFERENT FROM
RINGCENTRAL® OR 8X8®?
By owning the customer relationship, you create real business
value (5x) over getting commissions
Channel partners who own the customer relationship and invoice
their customer have a 2 to 3x greater business valuation
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4. UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY4
CRAZY SIMPLE
10+ CLOUD SERVICES. 1 PROVIDER!
NEC’s UNIVERGE BLUE® is one of the broadest cloud
services platforms globally. In addition to UCaaS, BLUE
offers cloud contact center (CCaaS), file sync, chat, video
collaboration, webinar, CRM integrations, BACKUP
RECOVER as a service, and more
Grow your solution with your customers
Offer your customers cost savings and IT consolidation
Build recurring revenue streams with the SAME customers!
TRUST
STAY SAFE SECURE
You can trust NEC to provide transparent, up-to-date information
on network operations, security, privacy, and compliance
Our 99.999% uptime guaranteed SLA offers a 100X better uptime
commitment than many other providers
WE MAKE IT EASY
EVERYTHING FROM QUOTE TO CASH
Our specialized, subject-matter experts actively assist
our channel partners across the entire customer lifecycle:
marketing, sales, support, deployment, integrations,
migration + more
There’s just ONE bill, ONE support team, and ONE control
panel. And you can use our services at a significant discount
in your business
STABILITY
GLOBAL #1 TECHNOLOGY LEADER
Becoming an authorized NEC Channel Partner means expertise built
on being a trusted global #1 technology leader for over
120 years. When you partner with NEC, we have your back – both
today and tomorrow. Your success is our priority – we work for you
Many cloud vendors come and go. We’ve been around since
1899 and we’re here to stay
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5. UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY5
WHAT IS UNIVERGE BLUE®
CLOUD SERVICES
A fully integrated unified communications platform that
combines phone system, audio/video conferencing,
screen sharing, chat, text messaging, file management,
and webfax plus more.
No phone system hardware to buy, install, manage,
upgrade, or replace
Service is based on number of users and not on number
of lines
Voice and data are consolidated onto one network for
centralized management
Flat, per-user rates include no extra or hidden fees but
set monthly costs
Desktop and mobile applications make collaboration
easier whether on-site or working remotely
100+ enterprise-grade calling features are included
in the service for optimal functionality
UNIVERGE BLUE® MEET – A powerful online meeting
solution provides HD audio and video, interactive
collaboration tools, screen sharing, and artificial
intelligence capabilities
UNIVERGE BLUE® SHARE – Provides secure internal and
external file and document sharing. Saves, synchronizes,
and shares latest document versions from any device.
Real-time backup with antivirus protection is included
to guard against unauthorized or intentional document
and file interceptions
UNIVERGE BLUE® WEBFAX – Virtual, paper-free fax
coordination - receive, manage, and send faxes
via the web
A full suite of cloud services ranging from integrated phone system, video conferencing,
messaging, and contact center to backup and disaster recovery. NEC – bringing it
all together.
A highly reliable, secure, full-featured contact center
solution. With UNIVERGE BLUE ENGAGE contact center,
you can differentiate from the competition where it
matters most – the customer experience.
Supports multi-site contact centers and remote agents
Customizable call flows and QA features
Voice, chat, and email queues are combined into
a single omni-channel experience
Real-time customer insights speed agent-customer
interactions
Dynamic notifications
Deep historical reporting
Seamlessly integrates with UNIVEGE BLUE® CONNECT
6. UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY6
BRINGING IT ALL TOGETHER
NEC UNIVERGE BLUE®
Allows companies to host large-scale virtual events.
Presenters use video, audio, and screen sharing to reach
audiences anywhere. Participants are encouraged to
engage in real-time through QA, emojis, and live polls.
The integrations platform for UNIVERGE BLUE® CONNECT
and/or UNIVERGE BLUE® ENGAGE contact center connects
powerful voice, chat, video conferencing, and contact
center functionalities into everyday business applications –
driving higher productivity and increasing customer
retention with no heavy costs.
Data protection in the cloud, on-premises, and anywhere in between. UNIVERGE BLUE® BACKUP RECOVER offers a
broad set of fully integrated services to manage and protect critical proprietary information and data and is built on
NEC’s award-winning server, storage, and software-defined networking technology.
Choice of dynamic delivery models ranging from fully managed backup service and cloud storage by NEC to
self-managed with NEC providing on-prem and/or off-prem cloud storage
Secure and optimized backup and disaster recovery architecture built on NEC’s own award-winning storage
infrastructure, including deduplication, compression, and data verification
Centralized control and protection of company data which offers total control of all corporate backup data ranging
from bare metal virtualized servers to applications, databases, files, and endpoints
Service and Support with a fully staffed Network Operations Center (NOC) to manage and support entire backup
process as well as restoration assistance delivered 7x24x365
Not your typical cloud communications services. Offers integrated capabilities such as
video conferencing, chat, text messaging, file management, webfax, and more through a
single license. Plus provides pre-built and custom API integrations into everyday business
applications, an optional full-featured webinar application, and backup and disaster
recovery solutions.
7. UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY7
NEC MAKES IT EASY TO SELL UCaaS CCaaS
Don’t fall for the myth that Unified Communications as a Service (UCaaS) or Contact Center as a Service (CCaaS) are difficult
to understand, or that they are too complex to install and support. Selling NEC’s UNIVERGE BLUE® CONNECT and ENGAGE
along with your own service is EASY and PROFITABLE.
WHY SELL UNIVERGE BLUE® CONNECT
(UCaaS) ENGAGE (CCaaS) FROM NEC?
$3.75B
UCaaS
21.7%
YoY growth through 2023
$14.83B
Market in 2023
MYTH WITH NEC’s UNIVERGE BLUE® CONNECT ENGAGE
“Selling is tough and sales support is
limited at best.”
“Install is complex and expensive.”
“Support and billing will eat up
my profits.”
“Cloud Voice doesn’t have the quality
and reliability.”
“I can’t add value to someone
else’s solution.”
“I can’t own the customer relationship.”
Online sales training
Brandable material
Easy online quoting
Concierge sales support
Free onboarding support
Plug and play phones
Proactive network testing
7x24x365 Support
NEC handles the taxation
Easier installs mean less “go-backs”
99.999% uptime SLA
Redundant network architecture
VoIP network testing
Automatic failover
Online phone configuration
Network testing
Bundle with other services
Private label resellers own the entire customer relationship
SELL INTO THESE FAST-GROWING MARKETS
Per Frost and Sullivan1
, the size of the North American Hosted Internet Protocol (IP) Telephony and UCaaS market
in 2016 was $3.75B, and is forecasted to grow at a CAGR of 21.7% through 2023 - reaching an amazing $14.83B in
2023. There’s no better time than now to get started selling NEC’s UNIVERGE BLUE® CONNECT.
1. Frost Sullivan North American Hosted IP Telephony and UCaaS Market, Forecast to 2023 from September 2017
8. FOCUS ON CHANNEL PARTNERS
The NEC 360° approach to Channel Partner success empowers Channel Partners to successfully sell, install,
and support NEC’s UNIVERGE BLUE® CLOUD SERVICES. Flexible Channel Partner models are available
for every type of Channel Partner organization. A dedicated Channel Partner concierge desk, specialized
UNIVERGE BLUE® product education and product marketing materials, and technical support are just a few
of the ways we help Channel Partners drive more revenue.
EASY SELF-SERVICE
Ordering services and hardware is easy, and can be done online – using the UNIVERGE BLUE® CONTROL
PANEL. Channel Partners can also configure the system, its features, and its phones from the same portal.
Programmable line keys allows Channel Partners to fine-tune individual phone setups for customers in just
a few minutes.
HIGHER MARGINS
NEC offers three Channel Partner models giving you the choice to decide which works best for you and
your customers, and how you want to make money. Regardless of the model you choose, you receive
recurring monthly revenue with a low cost – resulting in high margins. With NEC’s UNIVERGE BLUE® CLOUD
SERVICES, you have more opportunities to add value to your customers and displace the competition.
UNIVERGE BLUE®’s desktop and mobile apps are provided at no additional charge and included productivity
enhancements such as screen sharing, video conferencing, file sharing, and file backups.
NEC’s UNIVERGE BLUE® CLOUD SERVICES are tailor-made for Channel Partners to sell, install,
and support. We designed UNIVERGE BLUE from the ground up with input from our Channel
Partners and with the goal of making it easy for Channel Partners to sell cloud services and
become profitable.
UNIVERGE BLUE® CLOUD SERVICES
BENEFITS FOR OUR CHANNEL PARTNERS
$
UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY8
9. UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY9
NEC lets you choose from three, robust Channel Partner models based on what’s right
for your business and your customers.
UNIVERGE BLUE®
CHANNEL PARTNER MODELS TO MEET YOUR NEEDS
Channel PARTNER
MODELS
UNIVERGE BLUE®
CUSTOMER OWNERSHIP
UNIVERGE BLUE®
AGENCY
UNIVERGE BLUE®
REVENUE SHARE
CUSTOMER
RELATIONSHIP
Customer contracts
with the Channel Partner.
You have full ownership of
billing, bundling, adding your
services, support, and other
elements.
Customer contracts
with NEC.
You sell and stay involved
with the customer. We do
billing and support.
Customer contracts
with NEC.
You sell and stay involved
with the customer. We do
the billing. You do the 1st
line
of support.
BRANDING NEC branded product and
applications, Channel
Partners can use their logo
in Portals, Quotes, etc.
NEC branded product and
applications.
NEC branded product
and applications, Channel
Partners can use their logo
in Portals, Quotes, etc.
PRICING TO CUSTOMER Channel Partner sets sell
prices for each customer.
NEC sets all prices. Channel Partner sets sell
prices for each customer.
BILLING Channel Partner bills
customer. NEC bills Channel
Partner wholesale price and
Channel Partners bill their
customers at the price they
choose. NEC handles the
telecom taxes for Channel
Partners.
Accounting: Channel Partners book
revenue for the full customer price
NEC bills customer.
NEC gives Channel Partners
a set one-time and monthly
recurring commission.
Accounting: Channel Partners book
revenue for the full customer price
NEC bills customer.
NEC pays Channel
Partners net between buy
and set price.
Accounting: Channel Partners book
revenue for the full customer price
COLLECTIONS NEC collects from Channel
Partners using Channel
Partner payment
information.
NEC collects from customers
using customer payment
information.
NEC collects from customer
using customer payment
information.
TECHNICAL SUPPORT Channel Partners provide
Level 1 technical support,
and NEC supports Channel
Partners.
NEC provides technical
support to the customer.
Channel Partners provide
Level 1 technical support,
and NEC supports Channel
Partners.
10. GLOBAL MESSAGING OUTLINE10UNIVERGE BLUE® UNITE™10UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY10
UNIVERGE BLUE® CLOUD SERVICES
ENABLE OUR 360° APPROACH TO
CHANNEL PARTNER SUCCES
CUSTOMER OWNERSHIP,
REVENUE SHARE
OR AGENCY
Sell More
Upsell and cross sell
email, file sync and
share, etc.
Brandable
Marketing
Collateral
Technical Support
Web-based tools and
live support
Sales Support
Online prequalification,
quoting, circuit testing
Billing Taxation
We handle all
taxation (even if you
do the billing)
Ordering
Online or with support
Onboarding
We help you get your
customer set up right
Training
Online and on demand
11. CONTACT
US TODAY
TO GET
STARTED
$3.75B
UCaaS
NEC SMART PARTNER PROGRAM (+ CRN AWARDED)
Eligible participants enjoy a wide range of benefits designed to help them compete more effectively in the
year ahead. Some of the program benefits include attractive rebates and increased co-op marketing credit.
Members are recognized at the Diamond, Double Diamond, or Triple Diamond level based on revenue and
sales training. The objective of this program is to promote high standards within our indirect Channel and
improve our mutual standing within the industry while increasing market share and profitability.
NEC ANYTIME CHANNEL PARTNER PORTAL
A one-stop shop for most everything a Channel Partner will need. Contains links to Channel Partner
contracts, sales, orders, and invoices; service requests; the UNIVERGE BLUE Channel Partner Portal; Studio
quoting tool; presentations and videos; marketing materials and tools; sales and technical documentation;
the events calendar, and the NEC License Management System and training sites.
NEC’S CHANNEL DIGITAL MARKETING PROGRAM
FREE marketing automation platform for all Channel Partners to use to help increase sales and enhance
marketing and lead generation efforts. Channel Partners can co-brand collateral, send out ready-made
campaigns to prospects and customers, access eBooks, white papers, PPTs, useful links, videos plus more,
syndicate social media and web content, and utilize built-in CRM to manage prospects and opportunities.
NEC’S SMART REWARD$ PROGRAM
As part of our partner incentive programs, as Channel Partner sales teams sell eligible NEC products and
licenses, they may be eligible to earn hundreds of dollars deposited directly into their NEC SmartReward$
VISA card account. This card may be used to make purchases from any of the millions of retail
establishments and internet sites that accept VISA.
IT’S TIME TO MAKE MORE REVENUE
IT’S TIME TO BECOME A BLUE CHANNEL PARTNER
UNIVERGE BLUE® CLOUD SERVICES – YOUR SUCCESS IS OUR PRIORITY11