Personal Information
Entreprise/Lieu de travail
Tualatin, Oregon
Secteur d’activité
Technology / Software / Internet
Site Web
www.interactivenw.com
À propos
Interactive Northwest, Inc. (INI) is a leader in developing Interactive Voice Response (IVR) self-service solutions for enterprise contact centers. Our collaborative approach emphasizes solutions that reduce the cost of providing superior customer service. With deep technical experience, we optimize each client’s contact center solution for their business processes, existing infrastructure, and customer relationship goals. The result is superior application design and implementation that provides unparalleled customer satisfaction in self-service environments.
Mots-clés
ivr
contact center
customer service
enterprise
avaya
customer experience
tuning
speech
survey
csat
outbound
sms
contact agent
customer satisfaction
information security
privacy
télécommunications
callback
self service
clv
proactive contact
helpdesk
support
information technology
roi
marketing
best practices
email
active directory
security
feedback
Tout plus
Présentations
(5)Personal Information
Entreprise/Lieu de travail
Tualatin, Oregon
Secteur d’activité
Technology / Software / Internet
Site Web
www.interactivenw.com
À propos
Interactive Northwest, Inc. (INI) is a leader in developing Interactive Voice Response (IVR) self-service solutions for enterprise contact centers. Our collaborative approach emphasizes solutions that reduce the cost of providing superior customer service. With deep technical experience, we optimize each client’s contact center solution for their business processes, existing infrastructure, and customer relationship goals. The result is superior application design and implementation that provides unparalleled customer satisfaction in self-service environments.
Mots-clés
ivr
contact center
customer service
enterprise
avaya
customer experience
tuning
speech
survey
csat
outbound
sms
contact agent
customer satisfaction
information security
privacy
télécommunications
callback
self service
clv
proactive contact
helpdesk
support
information technology
roi
marketing
best practices
email
active directory
security
feedback
Tout plus