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Extending CRM (XRM)

Rex Wessels
CRM Technical Consultant

10 August 2011
XRM




Agenda
 Microsoft Partnership
 CRM 2011 Launch Demo
 Worldwide Partner Conference Demo
 Q&A
XRM




Microsoft Partnership
 Microsoft Corporation engages Intergen to work on the
  early adopter, behind the scenes, bleeding edge
  technology projects and demonstrations.
 We’ve built Training Material, SDK samples and keynote
  demos for Microsoft conferences around the world
 Working against fixed deadlines, often with changes
 requested during the last hours.
CRM 2011 Launch Demo
XRM
XRM




What it involved
 CONFIGURATION                                              CUSTOM

   Dashboard                       Azure Portal Integration
   Graphs                          Bing Map integration
   Property Management             Graphs
    entities                        Twitter?
   SharePoint Integration          SharePoint document
   Lync Integration                provisioning
   Workflow
   Dialogs
   Dependent Lookups
   Connections
Worldwide Partner
Conference Demo
XRM
XRM




Micro Blogging
 PEOPLE                        RECORDS

   Your Wall                    System generated updates
   Follow People                Record Wall
   Follow CRM Records           People can follow, comment,
   Comments / Likes             like
XRM




Wrap up
 A lot can be delivered in a short period of time
 Dynamics CRM 2011 continued improvement
 Strong Microsoft engagement drives customer
 innovation
Questions
Thank you
Dynamics Day '11 - Using XRM to Extend CRM

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Dynamics Day '11 - Using XRM to Extend CRM

  • 1. Extending CRM (XRM) Rex Wessels CRM Technical Consultant 10 August 2011
  • 2. XRM Agenda  Microsoft Partnership  CRM 2011 Launch Demo  Worldwide Partner Conference Demo  Q&A
  • 3. XRM Microsoft Partnership  Microsoft Corporation engages Intergen to work on the early adopter, behind the scenes, bleeding edge technology projects and demonstrations.  We’ve built Training Material, SDK samples and keynote demos for Microsoft conferences around the world  Working against fixed deadlines, often with changes requested during the last hours.
  • 5. XRM
  • 6. XRM What it involved CONFIGURATION CUSTOM  Dashboard  Azure Portal Integration  Graphs  Bing Map integration  Property Management  Graphs entities  Twitter?  SharePoint Integration  SharePoint document  Lync Integration provisioning  Workflow  Dialogs  Dependent Lookups  Connections
  • 8. XRM
  • 9. XRM Micro Blogging PEOPLE RECORDS  Your Wall  System generated updates  Follow People  Record Wall  Follow CRM Records  People can follow, comment,  Comments / Likes like
  • 10. XRM Wrap up  A lot can be delivered in a short period of time  Dynamics CRM 2011 continued improvement  Strong Microsoft engagement drives customer innovation