The deployment, management and operation of software and infrastructure across organisations is critical to ensure you get the maximum benefit from your investments. Microsoft recognises that this extends from the desktop to the datacentre and that it is a critical factor for organisations wanting information technology to be an enabler for their business. The Microsoft Systems Centre Suite provides management of physical, virtual and mobile IT environments for enterprises and mid-sized organisations. This session was presented by industry recognised experts Mark Fenwick and Andrew Kosmadakis and includes information from the recent Microsoft Management Summit. If you are a CFO/CIO or have responsibility for Infrastructure Management and deployment then this presentation should be of interest to you.

1. Microsoft System Center
Datacentre to Desktop
Management
Andrew Kosmadakis
Mark Fenwick
August 2011

2. Data Center to Desktop Management
Intergen and Infrastructure…… REALLY???
Isn’t Intergen ONLY about .Net development, NAV, CRM,
Dynamics and SharePoint?
NO!
Does Intergen really do Infrastructure?
OH YEAH!! 

3. Data Center to Desktop Management
ABOUT US
Andrew Kosmadakis
- 16 years industry experience
- Infrastructure projects
- Citrix/RDS solutions
- SOE management and provisioning
- Mobility
- Microsoft V-TSP - Optimised Desktop
Mark Fenwick
- 17 years industry experience
- Infrastructure projects
- Datacentre management and provisioning
- Virtualisation and thin technologies
- Mobility
- Remote Access

4. Data Center to Desktop Management
Do you know the current status of your physical and virtual environments,
client computers and devices?
What is a managed environment?
Are your client devices managed?
Is your users environment managed?

5. Data Center to Desktop Management
Microsoft System Center Suite

6. Data Center to Desktop Management
SCCM SCOM SCVMM SCSM SCO
- Software - Service - Manage your - IT Compliance - Datacentre
Updates Oriented virtual based on ITIL automation
- OSD Monitoring environment and MOF - Adaptable
- Application - Service Level - Fabric - Incident and Run Books /
deployment - reporting management Problem workflows
Virtual/Local - Operating - Private Cloud Management - Parallel
- Power System and provisioning - Change workflows
Management Application - Multi-vendor Control - Integrates
- Mobile monitoring support - Asset across the
devices - Client - V2V Management. SC Suite +
- Desired monitoring - P2V - Release more
Configuration - Management - Intelligent Management
- Configuration Packs placement - Configuration
packs - Unix and - Self Service Management
- Asset Linux server Portals DB
Intelligence - Self Service
Portals

7. Dynamic Desktop

8. Data Center to Desktop Management
The Desktop is changing….
Mobile Computing
- Windows Phone
Consumerisation
- Laptops/Tablets
- Bring a PC to work
- iPad/iPhone
- “I can do that at home why not
- Online and Offline use
here?”
Virtualisation Users and Access
- Virtual Desktop Infrastructure - Quick turn around
(VDI) - User Types
- Remote Desktop Services (RDS) - Resources
- Applications
Security and Protection
- Compliance
- Data Protection

9. Data Center to Desktop Management
The Dynamic Desktop
OS Provisioning Application Mobile Management Security and
Self Service Provisioning Workforce and Monitoring Protection
and Configuration

10. Dynamic Datacentre

11. Data Center to Desktop Management
The Datacentre is Transitioning
Physical
Infrastructure as
a Service (IaaS)
Virtual Platform as
a Service (PaaS)
The transition toward highly available cloud based platforms

12. Data Center to Desktop Management
The Future of Cloud and Datacentre Management
SERVICE PROVIDER SERVICE CONSUMER
Service Agreement
 Pooled Resources  Empowerment and Agility
 Delegation and Control  Self-Service Experience
 Flexibility and Elasticity  Simplicity
 Automated Workflows  Application Visibility and Control
 Scalable  Consumerisation of Devices
 Cost Efficient  Anywhere – Anytime
Common Management Across Private and
Public Clouds and Hybrid Environments
Provisioning Process Service
Self Service Monitoring Protection
and Configuration Automation Management

13. Data Center to Desktop Management
Private Cloud in your Datacentre?
 You may be closer than you think !!
 Do you use Server Virtualisation?
 Hyper-V, XenServer or VMware – it doesn’t matter
 Do you use Shared Storage – SAN, iSCSI….
 What about redundant networks?
 The Hypervisor is the foundation
 System Center is the Toolbox
 Provisioning and Configuration, Monitoring, Service Management, Process Automation,
Protection and Self Service

14. Data Center to Desktop Management
The Private Cloud Building Blocks
Private Clouds
Cloud Admin
Cloud Viewer
Cloud
Users
 Pooled Resources
 Bound by Policy
 Delegated to Admins and Users
 Elastic and Dynamic Resource
 Management Framework and Processes
 Automation
 Self Service
Provisioning Process Service
Self Service Monitoring Protection
and Configuration Automation Management

15. Data Center to Desktop Management
Software Provisioning Example
User Requests
Software Via
Portal
User
Ticket and Ticket and
Service User Emailed
Change is Ticket Updated Change
Manager Status Update
raised Updated
Opalis detects Monitors Automation Monitors
Opalis request status resumes deployment
Change
Change Approved
Admin
User/Computer
Software
SCCM added to
deployed
collection

16. Data Center to Desktop Management
Server Provisioning Example
Requests IIS
Server Via
App Portal
Support
Ticket and Ticket and
Service Admin Emailed
Change is Ticket Updated Change
Manager Status Update
raised Updated
Opalis detects Monitors Automation Monitors
Opalis request status resumes deployment
Change
Change Approved
Admin
IIS Server
Deployment
VMM Deployed from
Complete
Template

17. Questions

18. Data Center to Desktop Management
Where can I find some more information? – Please Remove
 Intergen Account Manager
 Intergen Infrastructure Consultants
 Andrew Kosmadakis (andrew.kosmadakis@intergen.co.nz)
 Mark Fenwick (mark.fenwick@intergen.co.nz)
 Microsoft Account Manager
 Microsoft System Center site
 http://www.microsoft.com/systemcenter
 http://www.microsoft.com/mdop