Irene Grotendorst

Utrecht Area, Netherlands Netherlands

Owner CustomerMatch & official distributor for Opinator in The Netherlands

Technology / Software / Internet

My personal passion always was and still is to improve the relationship between customers and brands and therefore between customers and companies. No matter what kind of customers we are talking about: clients, patients, consumers, businesspartners, citizins. If we only could communicate with our customers, organizations and brands could learn how to satisfy the customers needs. How difficult can it be? Internet, tablets, smartphones enable us to communicate and interact with customers anywhere, anytime, anyplace. But as easy as it sounds... it still is so difficult to put it into everyday practise. So I always start with listening. Because it is essential for communication and eessenti...