Agile Tour 2016 Chennai - Mental framework and why it is important by Preeth Pandalay

1. Preeth, Storyteller
www.twitter.com/p2pandalay
https://in.linkedin.com/in/preethpandalay
Preeth@agilefolklore.com
Mental Framework & Why it is
important

2. Mental Framework???
How an individual receives and processes
information

3. Makes us unique
Mental framework filters information and enables us to
take short cuts when making individual decisions.

4. Why So?
As man evolved so did the Fight, Flight or Freeze
reaction.

5. Mental Framework - The Good
Keeps you alive in Bangalore traffic.

6. The Bad & Ugly
Generalization
All zebras have blacklineson them
and they are gentle animals.
Here they come to playwith me
Unconscious bias leading to
discriminations

7. Cognitive Bias
Individuals create their own "subjective social reality" from their perception of the input. An
individual's construction of social reality, not the objective input, may dictate their behavior in
the social world that sometimes lead to perceptual distortion, inaccurate judgment, illogical
interpretation, or what is broadly called irrationality. – Wikipedia

8. What Next?
How do I address my biases if I don’t know that I have them?
A continually evolving list of cognitive biases has been identified over the last
six decades of research on human judgment and decision-making in cognitive
science, social psychology, and behavioral economics.

9. Be Aware
Your biases as a Leader could be detremental to the growth and success of
your teams.
Be aware of biases such as
Strategic Misrepresentation and Planning Fallacy Saliance Effect
Association Bias Illusion of skills
Neglect of probability Base rate neglect
Law of small numbers Problem with averages
Overconfidence effect Illusion of control
Hindsight bias Availability bias

10. Inspect & Adapt
Recognize Your Own Biases
Watch yourself
Increase exposure to biases