communication depends on correct non-verbals. the presentation highlights how a person can make best use of non-verbals for a better and successful communication in English
2. IF YOU ARE IN POSSESSION OF A
CELL PHONE, KINDLY TURN IT OFF
NOW!
3. WHO AM I…?
Dr. Islam Md. Hashanat,
Professor of English and Tourism
4. Is it possible to
communicate without
words?
Nonverbal Communication
5. Before someone processes our verbal messages,
• Taken in our appearance,
• Registered our enthusiasm and sincerety
• Noted our tone of voice and processed all into
nonverbal message.
• If this message reinforce the content of verbal
one, it means we send a powerful message.
• If the two messages do not match, they may
cancel each other and that means nomessages
delivered.
Nonverbal Communication
6. • The process of sending
and receiving wordless
messages by means of
facial expressions, gaze,
gestures, postures, and
tones of voice.
• Nonverbal cues include all
expressive signs, signals
and cues ---which are
used to send and receive
messages
Nonverbal Communication
7. NON-VERBAL COMMUNICATION
Public Speaking isn’t just about what you say;
It’s also about how you say it!
Your body language
Your voice and tone
Your choice of words
When undertaking any Public Speaking activity you need
to be mindful of…
11. • Some movements
provide information
about emotions
• Some give information
about personality
traits or attitude
12. Emblems
• Thumbs up OK
• V with fingers victory
• Finger pointed to temple suicide
• Hand grasping throat choke
• hand to mouth eating
• tilt head, eyes closed sleeping
13. Part of body associated with
emblems
• Often the hands... but not
exclusively
• Nose wrinkle - Disgust
• Drop of the jaw and exaggerated
• Raising of the eyebrows - Surprise
• Upturned palms Uncertainty
• shrugged shoulders Uncertainty
14. Shows that a person
does not know or
understand what you are
talking about
61. 3 CHARACTERISTICS OF EYE MESSAGES:
Duration
Direction
Quality
FUNCTIONS OF EYE CONTACT
1) Monitor Feedback
2) Secure the Attention and Interest of Audience
3) Regulate or Control conversation
4) Signal Nature of Relationship
5) Compensate for Increased Physical Distance
62. GESTURE
Gesture – the movement of a part of the body
particularly the hand and arms to express an idea or
meaning
63. POSTURE
1) Slumped posture = low spirits
2) Erect posture = high spirits, energy and
confidence
3) Lean forward = open and interested
4) Lean away = defensive or disinterested
64. 5) Crossed arms = defensive
6) Uncrossed arms = willingness to listen
7) Hands on hips=impatient
POSTURE
68. …Silence…
The Functions of Silence
•Time To Think: Time to formulate responses.
•Weapon To Hurt Others (the silent treatment)
•Response to Personal Anxiety: Remaining silent around strangers.
•Prevent Communication: A defense mechanism against saying things that you cant take
back in the heat of the moment.
•Communicate Emotional Responses: Pouting, Anger, Annoyance, Long Stares into
another’s eyes; love.
•Achieve Specific Effects: Strategically placing pauses after or before sentences to imply
importance or seriousness.
•Nothing To Say: Sometimes you just don’t have anything to say.
69. Appearance
A
Physical characteristics are defining traits
or features about your body. These are
aspects that are visually apparent,
knowing nothing else about the person.
The first thing you see when you look at
someone could be their hair, clothes, nose,
or figure. These are all examples
of physical characteristics.
71. Emotions- Express with Facial Expressions
• Surprise
• Fear
• Disgust
• Anger
• Happiness
• Sadness
72. We Express Ourselves Through….
• Posture (Gait, Walk, sitting)
(Position of body)
• Gestures (Movements of hands, Legs, fingers
etc.)
(A Motion of hand, head or body to emphasize
an idea or emotion while speaking)
• Facial Expressions (Eyes, eyebrows, lips, chin)
73. FIRST IMPRESSION
We know the importance of “first impression”
But first impressions happen everytime when we
initiate the communication.
Positive first impression make communications
much easier and more comfortable.
Negative first impressions can cut off a relationship
before it gets started.