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Creating winning teams.
www.ivarjacobson.com
Presentation Title
Presenter Name
FOCUS ON THE ‘ESSENTIALS’
FOR TEAM SELF-IMPROVEMENT
Creating winning teams.
DOES IT FEEL
LIKE YOU SOMETIMES
HAVE TO CHOOSE
BETWEEN
TWO EXTREMES?
Creating winning teams.
Are you caught
between the
devil and the
deep blue sea?
Creating winning teams.
One Prescribed Process
Versus
No Shared Practices
(just “Agile Values”)
Creating winning teams.
Does either extreme work well in practice?
• Tell the team what to do AND how
to do it
• Expectations of predictable results
irrespective of team and
environment challenges
• Assumes all problems are the
same shape and size
• Demotivating, deskilling,
dehumanizing!
• Each team figures out from
scratch how to meet its challenges
• Needs a “critical mass” of team
members with agile experience
and agile values truly internalised
• And constant guidance from a
highly experienced Agile Coach
• No reuse of practical experience!
Prescriptive
Process
No Shared
Practices
L K
Creating winning teams.
SO WHAT ARE
THE SYPTOMS
OF A TEAM
STRUGGLING TO ALIGN
AROUND AGILE VALUES
AND PRINCIPLES?
Creating winning teams.
ENDLESS STORMING
Strong team voices with different, convictions about “the true
spirit of agile”
No concrete visible agreement on the way of working
Creating winning teams.
LACK OF
TRANSPARENCY
No one knows how the team is working
No one knows how the team is doing
Creating winning teams.
NASTY LATE
SURPRISES
Stakeholders not engaged in a timely
fashion (security, legal, …)
Too late it is discovered “what the PO
says, goes” isn’t actually true
Creating winning teams.
FINGER-POINTING
The team saying “the PO doesn’t really
understand their role”
The Coach saying “the PO is in the team –
has the rest of the team explained the role
and worked with the PO to cover it off?”
Creating winning teams.
WHAT IF
THERE WAS A
HAPPY MEDIUM?
Creating winning teams.
THERE IS!
AGILE ESSENTIALS PROVIDES:
Modular, Selectable Practice Options
Teams Selectively Try, Adopt, Adapt, Swap
Creating winning teams.
1. Not prescriptive, “all or nothing at all”
methodologies
e.g. “Do Scrum!” versus “No, do Kanban!”
2. Concise, practical, approachable, usable
3. Clear where practices are complementary
vs. alternatives
e.g. Swap “Continuous Flow” for “Timeboxing”,
without changing anything else
4. Not a silver bullet
Can’t be mistaken for all-encompassing process
Clearly requires a minimum level of expertise
The cards help coaches to help teams to adopt and
adapt good agile practices
Creating winning teams.
Agile Essentials Practices
Creating winning teams.
USE
AGILE ESSENTIALS CARDS
FOR SELF-ASSESSMENT
& IMPROVEMENT
Creating winning teams.
J K
Product	Ownership	Essentials
Own,	evolve	and	communicate	the	vision,	and	guide	
the	evolution	of	the	product	to	achieve	the	vision.
2015.01©
Product	
Ownership
Stakeholder	
Network
Evolve	the
Product	
Vision
Build	
Stakeholder	
Network
Demonstrate	
the	Product
Achieve	
Acceptance
Product	
Vision
PO
L
!!!
(!)
–
Product	
Ownership
A	single	point	of	
ownership	for	a
product	that	provides
rapid,	empowered	decisions	and	
dispute	arbitration	regarding	what	
should	be	built	into	the	product.	
Having	one	person	play	this	role	
(the	“Product	Owner”)	provides	the	
responsiveness	needed	for	agile	
delivery,	but	this	person	must	be	
able	to	represent	all	stakeholders	
and	will	need	support	from	others	
in	the	team.
PO
2015.01©
2015.01©
Evolve	the	
Product	Vision
Agree	and	communicate	the	goals	
and	return-on-investment	case	for	
the	product	to	drive	and	inform	
ongoing	decisions	about	the	
product.
Product	Vision:	Value	Release	
Strategy	Outlined
Explore	Possibilities
Opportunity:	Value	Established
3
Dev.
3
Stakeholder	Rep.
3
Analysis
PO
2015.01©
Product	Vision
Communicates	what	is	
ultimately	wanted	or	
needed	from	the	product
as	well	as	how	value	will	be	
progressively	realised.
Solution	Envisaged
Value	Release	Strategy	Outlined
ROI	Projected
OpportunityDescribes:
Need	Identified
PO
2015.01©
Build	Stake-
holder	Network	
Actively	engage	the	stakeholders	
with	a	legitimate	and	material	
interest	in	the	endeavor,	including	
eliciting	feedback	and	negotiating	
compromises	as	required.	
2
Analysis
3
Stakeholder	Rep.
Understand	Stakeholder	Needs
Stakeholder	Network:	
Representatives	Named	or	beyond
Stakeholders:	Involved
PO
2015.01©
PO
Stakeholder	
Network
Who	the	stakeholder
representatives	are,	
and	how	we	will	engage
with	them	throughout	the	
endeavor.
Stakeholder	Types	Described
StakeholdersDescribes:
Communication	Plans	
Documented
Representatives	Named
2015.01©
Demonstrate	
the	Product
Show	the	evolving	product	to		
stakeholders	and	elicit	feedback	as	
frequently	as	possible	to	converge	
on	an	optimal	solution.
3
Testing
3
Stakeholder	Rep.
Understand	Stakeholder	Needs
Opportunity:	Viable
Stakeholders:	In	Agreement
Opportunity:	Value	Established
Stakeholders:	Involved
Contributes	to	achieving:
PO
2015.01©
Achieve	
Acceptance
The	product	is	accepted	for	release.	
Progressively	accepting	the	product	
enables	frequent	releases	to	be	
made	to	maximise	return-on-
investment.
Opportunity:	Addressed
3
Testing
3
Stakeholder	Rep.
Ensure	Stakeholder	Satisfaction
Stakeholders:	Satisfied	for	
Deployment
Opportunity:	Viable
Stakeholders:	In	Agreement
PO
Play a game of tic-tac toe
to identify and prioritize agile team practice improvements.
Creating winning teams.
OR
USE THE CARDS FOR
SANITY CHECKING YOUR
WORK
Creating winning teams.
Explore
Possibilities
Ensure Stakeholder
Satisfaction
Shape
the System
Implement the
System
Test
the System
Deploy
the System
Use the System
Operate
the System
Understand
Stakeholder Needs
Prepare to do
the Work
Coordinate
Activity
Support the Team Stop the WorkTrack Progress
Understand the
Requirements
CustomerSolutionEndeavour
Creating winning teams.
2015.01©
Evolve	the	
Product	Vision
Agree	and	communicate	the	goals	
and	return-on-investment	case	for	
the	product	to	drive	and	inform	
ongoing	decisions	about	the	
product.
Product	Vision:	Value	Release	
Strategy	Outlined
Explore	Possibilities
Opportunity:	Value	Established
3
Dev.
3
Stakeholder	Rep.
3
Analysis
PO
2015.01©
Build	Stake-
holder	Network	
Actively	engage	the	stakeholders	
with	a	legitimate	and	material	
interest	in	the	endeavor,	including	
eliciting	feedback	and	negotiating	
compromises	as	required.	
2
Analysis
3
Stakeholder	Rep.
Understand	Stakeholder	Needs
Stakeholder	Network:	
Representatives	Named	or	beyond
Stakeholders:	Involved
PO
2015.01©
Demonstrate	
the	Product
Show	the	evolving	product	to		
stakeholders	and	elicit	feedback	as	
frequently	as	possible	to	converge	
on	an	optimal	solution.
3
Testing
3
Stakeholder	Rep.
Understand	Stakeholder	Needs
Opportunity:	Viable
Stakeholders:	In	Agreement
Opportunity:	Value	Established
Stakeholders:	Involved
Contributes	to	achieving:
PO
2015.01©
Achieve	
Acceptance
The	product	is	accepted	for	release.	
Progressively	accepting	the	product	
enables	frequent	releases	to	be	
made	to	maximise	return-on-
investment.
Opportunity:	Addressed
3
Testing
3
Stakeholder	Rep.
Ensure	Stakeholder	Satisfaction
Stakeholders:	Satisfied	for	
Deployment
Opportunity:	Viable
Stakeholders:	In	Agreement
PO
-
PO	
represents	
this	space
!!!	Need	
better	agile	
architecture	
practices
2015.01©
PB
Refine	Product	
Backlog
Get	and	keep	the	Product	Backlog	
visible,	up-to-date	and	in	good	
working	order,	with	high	priority	
items	agreed	and	well	understood.
2 2 2
Dev. Test.
3
AnalysisS’holder	Rep.
Product	Backlog
Product	Backlog:	Items	Prioritized
Product	Backlog	Item:	Identified
Understand	the	Requirements
2015.01©
PB
Prepare	a	Product	
Backlog	Item
Ensure	that	the	Product	Backlog	
Item	is	ready	for	development	and	
that	it	is	clear	how	it	will	be	tested.
3
Testing
3
Stakeholder	Rep.
Understand	the	Requirements
Product	Backlog:	Items	Prioritized
Product	Backlog	Item:	Identified
Product	Backlog	Item:	Ready	for	
Development
Test	Case:	Test	Ideas	Captured
2015.01©
PB
Agree	Definition	
of	Done
Definition	of	Done:	Completion	
Conditions	Listed or	beyond
2 3 3
Dev. Test.
2
AnalysisS’holder	Rep.
Understand	the	Requirements
Agree	the	quality	criteria	that	will	
be	used	to	determine	whether	any	
change	to	the	product	is	fully	and	
correctly	implemented.
2015.01©
AD
Evolve	a	
Releasable	Product
Increase	the	value	of	a	product	by	
one	small	increment	while	ensuring	
that	it	remains	usable,	maintainable	
and	of	production	quality.
2 3 3
Dev. Test.
2
AnalysisS’holder	Rep.
Software	System:	Usable	or	beyond
Implement	the	System
Product	Backlog	Item:	Ready	for	
Development
All	Software	Changes:	Target	
Quality	Achieved
Test	the	System
Product	Backlog	Item:	Done
2015.01©
AT
Team	Kick-Start
The	team	works	together	to	clarify	
its	mission,	agree	a	strategy	for	
achieving	it,	and	decide	how	they	
will	work	together	as	a	team.
Prepare	to	do	the	Work
Team:	Formed
Team
Team	Membership:	Capacity	
Established	or	beyond
2
Management
3
Leadership
Way	of	Working:	Principles	Established
Team	Way	of	Working:	Outlined
-
Covered	by	
PM	
Framework
2015.01©
Share	Knowhow
The	team	uses	techniques,	such	as	
pair-working	and	knowledge-
sharing,	to	propagate	skills	across	
the	team,	and	to	hand	over	work	to	
others	when	the	need	for	this	arises.
.
Support	the	Team
Team:	Performing
Way	of	Working:	Working	Well
Team
Way	of	Working
2
Management
2
Leadership
AT
2015.01©
Schedule	the	
Timeboxes
Put	the	dates	in	the	diary	when	each	
timebox	will	start	and	end,	typically	
through	to	the	end	of	the	project	or	
through	to	the	next	major	release	or	
equivalent	high-level	milestone.
2
Management
Prepare	to	do	the	Work
Work:	Prepared
Work:	Initiated
Timebox:	Scheduled
Contributes	to	achieving:
TB
2015.01©
TB
Review	a	
Timebox
Review	the	outcomes	of	a	timebox,	
in	terms	of	objectives	achieved,	and	
assess	progress	made,	so	that	plans	
can	be	adapted	as	needed.
Track	Progress
Timebox:	Reviewed
Progress	Update:	Progress	
Analyzed	or	beyond
2
Management
3
Leadership
Progress	Board:	Progress	of	
Objectives	Visible
Timebox	Plan:	Viable	Plan	Outlined
2015.01©
DS
Hold	a	Daily	
Stand-Up
The	team	meets	every	day,	same	
time	and	place,	to	assess	progress,	
coordinate	activity,	and	raise	and	
action	impediments.	The	meeting	is	
timeboxed,	typically	to	15	minutes.
Coordinate	Activity
Impediment:	Owned	or	beyond
Impediment
Work:	Under	Control
2
Management
2
Leadership
Contributes	to	achieving:
2015.01©
AR
Hold	a	
Retrospective
The	whole	team	meets	regularly	to	
reflect	on	its	way	of	working.	
Improvements	are	identified	and	
prioritized,	and	actions	agreed.	At	
the	next	retrospective,	the	results	
are	evaluated.
2
Management
2
Leadership
Support	the	Team
Improvement:	Action	
Agreed	or	beyond
Improvement
2015.01©
AT
Collaborate,	
Communicate,
Coordinate
The	team	applies	and	evolves	a	way	
of	working	that	maximizes	levels	of	
performance,	communication	and	
collaboration,	and	works	to	secure	
the	facilities	they	need	to	do	this.
Coordinate	Activity
Team:	Collaborating	or	beyond
Way	of	Working:	In	Place	or	beyond
Team	Way	of	Working:	Outlined	
or	beyond
Team:	Formed
Way	of	Working:	Principles	Established
3
Management
3
Leadership
2015.01©
TB
Plan	a	
Timebox
The	team	is	guided	on	the	current	
priority	objectives,	and	collaborates	
to	plan	the	work	and	negotiate	a	
viable	and	acceptable	work	plan.	
2
Management
Coordinate	Activity
3
Leadership
Timebox:	Scheduled
Timebox:	Planned
Timebox	Plan:	Viable	Plan	
Outlined	or	beyond
Work:	Started
Progress	Board:	Work	
Objectives	Visible	or	beyond
DevOps	
practices
Creating winning teams.
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Focus on the Essentials for Team Self-Improvement

  • 1. Creating winning teams. www.ivarjacobson.com Presentation Title Presenter Name FOCUS ON THE ‘ESSENTIALS’ FOR TEAM SELF-IMPROVEMENT
  • 2. Creating winning teams. DOES IT FEEL LIKE YOU SOMETIMES HAVE TO CHOOSE BETWEEN TWO EXTREMES?
  • 3. Creating winning teams. Are you caught between the devil and the deep blue sea?
  • 4. Creating winning teams. One Prescribed Process Versus No Shared Practices (just “Agile Values”)
  • 5. Creating winning teams. Does either extreme work well in practice? • Tell the team what to do AND how to do it • Expectations of predictable results irrespective of team and environment challenges • Assumes all problems are the same shape and size • Demotivating, deskilling, dehumanizing! • Each team figures out from scratch how to meet its challenges • Needs a “critical mass” of team members with agile experience and agile values truly internalised • And constant guidance from a highly experienced Agile Coach • No reuse of practical experience! Prescriptive Process No Shared Practices L K
  • 6. Creating winning teams. SO WHAT ARE THE SYPTOMS OF A TEAM STRUGGLING TO ALIGN AROUND AGILE VALUES AND PRINCIPLES?
  • 7. Creating winning teams. ENDLESS STORMING Strong team voices with different, convictions about “the true spirit of agile” No concrete visible agreement on the way of working
  • 8. Creating winning teams. LACK OF TRANSPARENCY No one knows how the team is working No one knows how the team is doing
  • 9. Creating winning teams. NASTY LATE SURPRISES Stakeholders not engaged in a timely fashion (security, legal, …) Too late it is discovered “what the PO says, goes” isn’t actually true
  • 10. Creating winning teams. FINGER-POINTING The team saying “the PO doesn’t really understand their role” The Coach saying “the PO is in the team – has the rest of the team explained the role and worked with the PO to cover it off?”
  • 11. Creating winning teams. WHAT IF THERE WAS A HAPPY MEDIUM?
  • 12. Creating winning teams. THERE IS! AGILE ESSENTIALS PROVIDES: Modular, Selectable Practice Options Teams Selectively Try, Adopt, Adapt, Swap
  • 13. Creating winning teams. 1. Not prescriptive, “all or nothing at all” methodologies e.g. “Do Scrum!” versus “No, do Kanban!” 2. Concise, practical, approachable, usable 3. Clear where practices are complementary vs. alternatives e.g. Swap “Continuous Flow” for “Timeboxing”, without changing anything else 4. Not a silver bullet Can’t be mistaken for all-encompassing process Clearly requires a minimum level of expertise The cards help coaches to help teams to adopt and adapt good agile practices
  • 14. Creating winning teams. Agile Essentials Practices
  • 15. Creating winning teams. USE AGILE ESSENTIALS CARDS FOR SELF-ASSESSMENT & IMPROVEMENT
  • 16. Creating winning teams. J K Product Ownership Essentials Own, evolve and communicate the vision, and guide the evolution of the product to achieve the vision. 2015.01© Product Ownership Stakeholder Network Evolve the Product Vision Build Stakeholder Network Demonstrate the Product Achieve Acceptance Product Vision PO L !!! (!) – Product Ownership A single point of ownership for a product that provides rapid, empowered decisions and dispute arbitration regarding what should be built into the product. Having one person play this role (the “Product Owner”) provides the responsiveness needed for agile delivery, but this person must be able to represent all stakeholders and will need support from others in the team. PO 2015.01© 2015.01© Evolve the Product Vision Agree and communicate the goals and return-on-investment case for the product to drive and inform ongoing decisions about the product. Product Vision: Value Release Strategy Outlined Explore Possibilities Opportunity: Value Established 3 Dev. 3 Stakeholder Rep. 3 Analysis PO 2015.01© Product Vision Communicates what is ultimately wanted or needed from the product as well as how value will be progressively realised. Solution Envisaged Value Release Strategy Outlined ROI Projected OpportunityDescribes: Need Identified PO 2015.01© Build Stake- holder Network Actively engage the stakeholders with a legitimate and material interest in the endeavor, including eliciting feedback and negotiating compromises as required. 2 Analysis 3 Stakeholder Rep. Understand Stakeholder Needs Stakeholder Network: Representatives Named or beyond Stakeholders: Involved PO 2015.01© PO Stakeholder Network Who the stakeholder representatives are, and how we will engage with them throughout the endeavor. Stakeholder Types Described StakeholdersDescribes: Communication Plans Documented Representatives Named 2015.01© Demonstrate the Product Show the evolving product to stakeholders and elicit feedback as frequently as possible to converge on an optimal solution. 3 Testing 3 Stakeholder Rep. Understand Stakeholder Needs Opportunity: Viable Stakeholders: In Agreement Opportunity: Value Established Stakeholders: Involved Contributes to achieving: PO 2015.01© Achieve Acceptance The product is accepted for release. Progressively accepting the product enables frequent releases to be made to maximise return-on- investment. Opportunity: Addressed 3 Testing 3 Stakeholder Rep. Ensure Stakeholder Satisfaction Stakeholders: Satisfied for Deployment Opportunity: Viable Stakeholders: In Agreement PO Play a game of tic-tac toe to identify and prioritize agile team practice improvements.
  • 17. Creating winning teams. OR USE THE CARDS FOR SANITY CHECKING YOUR WORK
  • 18. Creating winning teams. Explore Possibilities Ensure Stakeholder Satisfaction Shape the System Implement the System Test the System Deploy the System Use the System Operate the System Understand Stakeholder Needs Prepare to do the Work Coordinate Activity Support the Team Stop the WorkTrack Progress Understand the Requirements CustomerSolutionEndeavour Creating winning teams. 2015.01© Evolve the Product Vision Agree and communicate the goals and return-on-investment case for the product to drive and inform ongoing decisions about the product. Product Vision: Value Release Strategy Outlined Explore Possibilities Opportunity: Value Established 3 Dev. 3 Stakeholder Rep. 3 Analysis PO 2015.01© Build Stake- holder Network Actively engage the stakeholders with a legitimate and material interest in the endeavor, including eliciting feedback and negotiating compromises as required. 2 Analysis 3 Stakeholder Rep. Understand Stakeholder Needs Stakeholder Network: Representatives Named or beyond Stakeholders: Involved PO 2015.01© Demonstrate the Product Show the evolving product to stakeholders and elicit feedback as frequently as possible to converge on an optimal solution. 3 Testing 3 Stakeholder Rep. Understand Stakeholder Needs Opportunity: Viable Stakeholders: In Agreement Opportunity: Value Established Stakeholders: Involved Contributes to achieving: PO 2015.01© Achieve Acceptance The product is accepted for release. Progressively accepting the product enables frequent releases to be made to maximise return-on- investment. Opportunity: Addressed 3 Testing 3 Stakeholder Rep. Ensure Stakeholder Satisfaction Stakeholders: Satisfied for Deployment Opportunity: Viable Stakeholders: In Agreement PO - PO represents this space !!! Need better agile architecture practices 2015.01© PB Refine Product Backlog Get and keep the Product Backlog visible, up-to-date and in good working order, with high priority items agreed and well understood. 2 2 2 Dev. Test. 3 AnalysisS’holder Rep. Product Backlog Product Backlog: Items Prioritized Product Backlog Item: Identified Understand the Requirements 2015.01© PB Prepare a Product Backlog Item Ensure that the Product Backlog Item is ready for development and that it is clear how it will be tested. 3 Testing 3 Stakeholder Rep. Understand the Requirements Product Backlog: Items Prioritized Product Backlog Item: Identified Product Backlog Item: Ready for Development Test Case: Test Ideas Captured 2015.01© PB Agree Definition of Done Definition of Done: Completion Conditions Listed or beyond 2 3 3 Dev. Test. 2 AnalysisS’holder Rep. Understand the Requirements Agree the quality criteria that will be used to determine whether any change to the product is fully and correctly implemented. 2015.01© AD Evolve a Releasable Product Increase the value of a product by one small increment while ensuring that it remains usable, maintainable and of production quality. 2 3 3 Dev. Test. 2 AnalysisS’holder Rep. Software System: Usable or beyond Implement the System Product Backlog Item: Ready for Development All Software Changes: Target Quality Achieved Test the System Product Backlog Item: Done 2015.01© AT Team Kick-Start The team works together to clarify its mission, agree a strategy for achieving it, and decide how they will work together as a team. Prepare to do the Work Team: Formed Team Team Membership: Capacity Established or beyond 2 Management 3 Leadership Way of Working: Principles Established Team Way of Working: Outlined - Covered by PM Framework 2015.01© Share Knowhow The team uses techniques, such as pair-working and knowledge- sharing, to propagate skills across the team, and to hand over work to others when the need for this arises. . Support the Team Team: Performing Way of Working: Working Well Team Way of Working 2 Management 2 Leadership AT 2015.01© Schedule the Timeboxes Put the dates in the diary when each timebox will start and end, typically through to the end of the project or through to the next major release or equivalent high-level milestone. 2 Management Prepare to do the Work Work: Prepared Work: Initiated Timebox: Scheduled Contributes to achieving: TB 2015.01© TB Review a Timebox Review the outcomes of a timebox, in terms of objectives achieved, and assess progress made, so that plans can be adapted as needed. Track Progress Timebox: Reviewed Progress Update: Progress Analyzed or beyond 2 Management 3 Leadership Progress Board: Progress of Objectives Visible Timebox Plan: Viable Plan Outlined 2015.01© DS Hold a Daily Stand-Up The team meets every day, same time and place, to assess progress, coordinate activity, and raise and action impediments. The meeting is timeboxed, typically to 15 minutes. Coordinate Activity Impediment: Owned or beyond Impediment Work: Under Control 2 Management 2 Leadership Contributes to achieving: 2015.01© AR Hold a Retrospective The whole team meets regularly to reflect on its way of working. Improvements are identified and prioritized, and actions agreed. At the next retrospective, the results are evaluated. 2 Management 2 Leadership Support the Team Improvement: Action Agreed or beyond Improvement 2015.01© AT Collaborate, Communicate, Coordinate The team applies and evolves a way of working that maximizes levels of performance, communication and collaboration, and works to secure the facilities they need to do this. Coordinate Activity Team: Collaborating or beyond Way of Working: In Place or beyond Team Way of Working: Outlined or beyond Team: Formed Way of Working: Principles Established 3 Management 3 Leadership 2015.01© TB Plan a Timebox The team is guided on the current priority objectives, and collaborates to plan the work and negotiate a viable and acceptable work plan. 2 Management Coordinate Activity 3 Leadership Timebox: Scheduled Timebox: Planned Timebox Plan: Viable Plan Outlined or beyond Work: Started Progress Board: Work Objectives Visible or beyond DevOps practices
  • 19. Creating winning teams. LEARN MORE – GET STARTED New free-to-browse practice library coming soon. Sign up for early access! Watch the video tutorial to learn more about Agile Essentials. Watch! Read the White Paper! Read www.ivarjacobson.com