Contenu connexe Similaire à Corporate Prepaid - Why a Processor is Not Enough | Prepaid Summit Europe 2013 (20) Corporate Prepaid - Why a Processor is Not Enough | Prepaid Summit Europe 20131. Winning in Corporate Prepaid
Why a Processor is Not Enough
Prepaid & Emerging Payments
Europe 2013
2. Corporate prepaid is the most lucrative segment in prepaid
and can provide new revenues to banks with corporate clients
Corporate Prepaid Transaction Volume
Global Potential Transaction Volume by 2015
European Potential Transaction Volume by 2015
Source: MasterCard 2012
Source: Visa Europe 2011
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3. Ixaris has 10 years experience delivering prepaid solutions
Innovation
Concept
2003: Visa’s first virtual prepaid card
program in 2003 (EntroPay)
Technology
2010: Developed comprehensive platform for
rapid creation of diverse prepaid applications
Solutions
2013: Serving 20+ corporate clients with
solutions across most Corporate prepaid
segments
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4. What does an FI need to deliver profitable fit-for-purpose
solutions to demanding corporate clients?
1. We will look at 3 corporate prepaid solutions we have deployed in
the past 6 months
2. Each solution is based on an underlying prepaid card program - is
the card program on its own enough to deliver the solution?
3. How much of the functionality would you expect to be provided
out of the box from a mainstream (your) processing platform?
4. What platform capabilities would be needed to deliver these
programs without any IT development?
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5. Case 1: Payroll Services company serving international
clients placing ex-pats in far flung places
Employer 1
Employer 2
Employer …
Payroll Services
Provider
Pays bills in
Country X as well
as Country Y
Employee in
Country X
Transfers funds to
family quickly and
cost-effectively
Employee’s family
in Country Y
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6. Case 1: Payroll Services company serving international
clients
The Challenges
The Problem / Opportunity
– Market of around 1M+ workers earning up
to $20,000 pa = $20bn
– Payroll provider required fixed price per
account opened and per payment made
– International employers e.g US contractors
sourcing labourers from Kosovo to work
within US Army bases in Afghanistan
– Minimal use (withdrawal of salary in a
single ATM transaction) must be free
– Worker needs access to funds to make
purchases and pay bills at home as well as
in country where based
– Must give their family access to funds
quickly and cost-effectively. Their family
may well be unbanked
– Internet access not guaranteed
everywhere so fall-back SMS interface
required
– Cheap bank transfers / bill payments in
worker home country required
– Employers want a simple solution that
works everywhere and is transparent
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– Reliable delivery of cards to
inhospitable / hard to reach places
– Co-ordination of collection and
verification of KYC documents
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7. Case 2: Internet booking engine serving large travel agents
sourcing flights, hotel accommodation, car hire, etc
Travel Agent 1
Travel Agent 2
Travel Agent …
Search for travel
services via diverse
parameters
Collect and
return info on
matching
services
Travel Services
Booking Engine
Complete order
and payment
Travel Services
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8. Case 2: Internet booking engine serving large travel agents
sourcing flights, hotel accommodation, car hire, etc
The Challenges
The Problem / Opportunity
– Clients sources ~€1bn of travel services for
its clients
– Actual order and payment was happening
separately – an obvious gap in the service
– IBE saw an opportunity to provided a valueadded service, and therefore a revenue
opportunity
– Wanted to be able to optimize costs
through a variety of card types
– Cards needed to be issued to the
Internet Booking Engine so that they are
an intrinsic part of the service
– IBE did not want to handle client funds
so funding had to be managed
separately
– IBE did not handle payments previously
and did not want to have to become PCI
compliant
– Wanted to be able to add features such as
multi-currency, credit, escrow, etc in future
– Needed to be able to handle
cancellations and refunds
– 3-way reconciliation a critical
requirement
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9. Case 3: Marketing services provider wanted to create standout incentives programs for major brands
Brand 1
Brand 2
Brand …
Incentives
Platform
Third-party sales staff
Inside sales people
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Front line support staff
10. Case 3: Marketing consultancy wanted to deliver stand-out
incentives programs for major brands
The Challenges
The Problem / Opportunity
– Global Prepaid Exchange estimates a
European corporate incentives market
of around €34bn
– Major brands are keen to incentivise
front line staff, particularly those
working at third-party distributors
– Money is the preferred incentive in
Europe, but cash payments are seen as
too impersonal and not sufficiently
emotive – but branded prepaid cards
can solve that
– User experience must live up to
the expectations of the brand
– Must compete economically with
non-cash rewards such as gift
vouchers which cost less than
their face value
– ATM cash withdrawal capability to
be suppressed due to tax
implications of cash payments
– Business intelligence essential to
confirm how used
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11. Delivering and supporting corporate prepaid solutions
requires much more than card processing
Delivery
channels
Applications
Web UI
Incentives
SMS
Payroll
Corporate
funds
management
Platform
mgmt
Deployment
workflow
Support
systems
AML (KYC,
PEP&Sanctions
AML events)
Dispute
Management
Card
processing
Authorisation /
Settlement
Chargeback
processing
API
Purchasing
T&E /
Expenses
Platform User
Management
Anti-fraud
Disbursements
End-to-end
Monitoring
Reporting and
Business
Intelligence
Card lifecycle
Accounting
and Billing
Support and
eCRM
Production,
packaging,
delivery
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12. The nuances of each solution need to be implemented by
tuning functional and look+feel aspects of several modules
UK Payroll
Services Provider
?
Travel Services
Booking Engine
?
Major Beverages
Brand
?
How to set up these solutions on this architecture?
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13. Case 1: Deliver a universal bank account alternative,
managing complex funds flows between several parties
UK Payroll
Services Provider
Travel Services
Booking Engine
Major Beverages
Brand
Most modules needed, with appropriate configuration
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14. Case 2: Automate most program operations and make
accessible via API for complete embedding in booking engine
UK Payroll
Services Provider
Travel Services
Booking Engine
Major Beverages
Brand
API-driven solution with no human cardholders
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15. Case 3: Design every end-user interaction in line with the
desires of the brand manager
UK Payroll
Services Provider
Travel Services
Booking Engine
Major Beverages
Brand
Modules configured for desired user experience and branding
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16. Introducing: Ixaris Payments Server – we have put together a
middleware package that sits over a basic processing switch
Proven with Ixaris’ own
corporate clients
Payments Server
PCI-compliant, in-the-cloud for
rapid deployment – no IT
integration needed
Ready-to-market, highly
configurable corporate prepaid
applications
In-built switch (Postilion)
e.g. FIS
e.g. ACI BASE 24
Option 3: Third-party Switch
1: In-the-cloud
Option 2: Your existing
switch
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Full lifecycle : client
configuration, on-boarding,
monitoring and support
Just bring your own BIN
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17. Summary
1. Corporate clients want solutions not prepaid programs
2. To deliver satisfactory corporate prepaid solutions quickly and
profitably, more than a traditional card management platform is
needed
3. Ixaris Payments Server is a full-featured flexible payments platform
that provides rich applications and operational support systems
4. Ixaris Payments Server can be deployed over existing processing
rails, turning legacy switches into a comprehensive platform
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