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Student experience experts meeting
#jiscexperts19 http://bit.ly/jiscexperts0419
4 April 2019
Student experience experts group
What we do….
Welcome to our 44th meeting
• We now have nearly 300 members and the group has been established
since 2004 formerly known as Learning and Teaching Experts group
• Housekeeping:
• Tea and coffee available
• 12:30 – 13:15 Lunch and networking
• 16:00 Close and tea/coffee available
• Wireless access and plug points
• Twitter tag - #jiscexperts19
• Feedback please – online evaluation form will be circulated
• Presentations and recordings will be available from the Jisc website
linked to the events page http://bit.ly/jiscexperts0419
Your role
• Our student experience experts group provides advice and feedback on Jisc
work in this area
• You offer valuable input on the direction of future Jisc activities
• You help ensure the relevance of Jisc activities to the FE and Skills and HE
learning and teaching community and have enabled our work to develop a
strong community profile
• You provide a valuable steer in terms of how Jisc outputs and outcomes should
be communicated and disseminated
• You are our champions for our student experience work
Aims for today
•Hear about Jisc’s latest research into curriculum analytics and have the
opportunity of participating in a workshop to feed into the next stages of
development
•Explore how colleges and universities are developing their staff and students’
digital capabilities and how Jisc is supporting practice
•Share findings from Jisc research on how colleges and universities are
developing reflective practice of their students
•Explore opportunities for augmented and virtual reality technology in
learning
•Share examples of effective institutional practice and research in
technology-enhanced learning and enable discussion across the Experts
group
5
Members showcase sessions
Showcase 1: Gaining new insights into student learning using
Talis Elevate – Propel 1
Jasper Shotts, Dean of Teaching and Learning at the University of
Lincoln, and Matt East, Digital Technologies lead at Talis
Showcase 2 Engaging from a distance - Main Room
Fiona Harvey, Head of Digital Education, University College of Estate
Management
Showcase 3: How are colleges and universities using virtual and
augmented reality to support learning? – Propel 2
Rob Bristow, Senior co-design manager, Jisc
6
Share your ideas
7
https://bit.ly/jiscexperts19
•Fresh ideas?
•I have a question about...
•I would like more information on...
•I am interested in working collaboratively on...
•Jisc could...
#jiscexperts19
What one thing…
www.menti.com
Code: 89 89 2
What one thing are you hoping to take away
from today’s meeting?
Building digital capability8
Update from the student experience team
#jiscexperts19
‘Not just another survey…’
https://digitalinsights.jisc.ac.uk
What does the insights service do?
https://digitalinsights.jisc.ac.uk
•Our digital experience insights surveys provide powerful data on how your
students and staff are using technology
• Colleges and universities can use this evidence to inform digital strategies and
operational decisions about the digital environment
‘The overall impact of running the insights service for our institution is significant.
The service has given us a source of evidence which we have used to build
business cases, secure investment and lead transformation - safe in the
knowledge that transformation is being led by the student voice and the student
expectation.’
Richard Aird, head of customer service, information services, The University of Stirling
https://digitalinsights.jisc.ac.uk
Digital experience insights provides
you with evidence of:
https://digitalinsights.jisc.ac.uk
1. Return on investment
2. Impact of the implementation of institutional digital strategy
3. Identification of digital skills gap
4. Benchmarking
Which can feed into:
1. TEF and NSS
2. Ofsted
https://digitalinsights.jisc.ac.uk
Insights report 2018
• Our 2017-18 student survey collected data
from a total of 37,720 students
- 14,292 FE learners
- 23,428 HE students
• 36 FE colleges,4 sixth form colleges and 43 universities –
approximately 16% of UK colleges and 30% of UK universities
• Report of 2018 insights findings:
ji.sc/dig-exp-insights-survey-18
• At a glance: summary of 2018 insights findings:
ji.sc/dig-exp-insights-summary-18
37,720 students surveyed
across 83 UK institutions
https://digitalinsights.jisc.ac.uk
Staff insights 2018 pilot report
http://bit.ly/DEI-reports
• Four colleges and 11 universities across England,
Scotland and Wales piloted the surveys
• 376 college responses
• 1,545 university responses
• Core questions were benchmarkable
• Customisable questions
1,921 teachers surveyed
across 15 institutions as a pilot
https://digitalinsights.jisc.ac.uk
Digital experience insights 2018: ANZ
http://bit.ly/DEI-reports
• 30 % of universities across the two countries
• A mean average of 864 responses per university
• Students studying in ANZ universities, have very similar
expectations and experiences of technology to those of
our UK students
• Some differences:
• ANZ students take part in significantly more digital
activities than UK students
• However, they want digital technologies to be used
less on their course
21,095 students surveyed across 13
universities in Australia and New Zealand
https://digitalinsights.jisc.ac.uk
New reports and guidance
http://bit.ly/DEI-reports
1. Exploring the student digital experience:
student, staff and organisational factors –
Tabetha Newman
2. Jisc NUS Roadmap for supporting
students to improve their digital
experience and university
3. Enabling an excellent digital experience
guidance for engaging senior leaders and
informing digital (FE and HE versions)
https://digitalinsights.jisc.ac.uk
Insights expert panels invitation
• The purpose of the expert panels will be to:
• Discuss how to make sense of the findings, including any that are controversial, unexpected or
unclear
• Explore what further analysis would be of value
• Discuss how best to communicate the findings, including headline messages for key stakeholders
and opportunities for promotion, publication and presentation
• Work with the Jisc team on recommendations for the relevant sector bodies and education
providers.
• Register for community of practice event 22 May -
http://bit.ly/DEI22may
https://digitalinsights.jisc.ac.uk17
http://bit.ly/insightspanel19 by 3rd May
Change agents’ network Conference 2019
29 – 30 May, Milton Keynes https://www.can2019.co.uk
Edtech Challenges
Jisc Curriculum Analytics19
Challenge three: Student of the Future Campus 2030
What will it be like to study at university or college in the future? This challenge is
only open to students. Submissions close: 20 May 2019
Challenge four: How to stop cheating
Ideas on how to stop students cheating and handing in assignments that are not
their own work? This challenge is open to staff and students. Submissions
close: 20 May 2019
Challenge five: Summer 2019 Hackathon
We are looking for student teams from universities and colleges across the UK to
join us at the summer 2019 hackathon on the 29-30 May at the The Open
University, Walton Hall, Milton Keynes: Submissions close: Friday 26 April
2019
https://www.jisc.ac.uk/rd/get-involved/take-part-in-our-edtech-challenge
Sign up to be a Jisc student partner
•We’re looking for Student Partners to help
shape our thinking and drive improvements
to the technology that helps enhance our
students’ educational experience
•If you are interested in becoming a Jisc
student partner, please contact us using
press@jisc.ac.uk to express your interest
•https://www.jisc.ac.uk/rd/get-
involved/become-a-jisc-student-partner
20
Listening to teachers:
implications for education and
digital
• 11 in depth interviews with teachers
• Across arts, humanities, STEM
• Senior and junior staff
• Range of institutions
• Generated over 1500 pieces of data
Key Themes
• Teaching Places; Students; Change,
Innovation and Risk; Organisational
Support; Technology
• Jisc report at http://bit.ly/2SFgaOx
• Peer reviewed journal article at:
http://bit.ly/2K5kurA
Supporting FE and Skills
• Breaking through: stories of effective digital
practice from UK FE and Skills
• New Senior leaders think pieces
• Over 50 case studies of practice
• Available from
jisc.ac.uk/reports/stories-of-effective-digital-
practice-from-UK-fe-and-skills
22
The apprenticeship toolkit
•Based on interviews with
colleges, ITPs, employers and
awarding organisations
•In collaboration with sector bodies
•Based on an apprenticeship
lifecycle / journey view
• Now includes higher and degree
apprenticeships
http://ji.sc/apprenticeship-journey
Members showcase sessions
Showcase 1: Gaining new insights into student learning using Talis Elevate
Jasper Shotts, Dean of Teaching and Learning at the University of Lincoln, and
Matt East, Digital Technologies lead at Talis
Showcase 2 Engaging from a distance - Main Room
Fiona Harvey, Head of Digital Education, University College of Estate Management
Showcase 3: How are colleges and universities using virtual and augmented
reality to support learning?
Rob Bristow, Senior co-design manager, Jisc
24
Thank you for your contributions!
Presentations available form
http://bit.ly/jiscexperts0419
See you on 17h October 2019
Get in
touch…
26
Except where otherwise noted,
this work is licensed under CC-BY
Sarah Knight
Head of change: Student experience
Sarah.knight@jisc.ac.uk
digitalcapability@jisc.ac.uk
Digital.insights@jisc.ac.uk
Follow developments
• Report of 2018 insights findings: ji.sc/dig-exp-insights-survey-18
• At a glance: summary of 2018 insights findings: ji.sc/dig-exp-insights-summary-18
• Digital experience insights service site: https://digitalinsights.jisc.ac.uk
• Join the insights community of practice: jiscmail.ac.uk/jisc-digitalinsights-cop
• uilding digital capability service site: digitalcapability.jisc.ac.uk
How are FE and Skills learners using technology?27

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Student experience experts meeting

  • 1. Student experience experts meeting #jiscexperts19 http://bit.ly/jiscexperts0419 4 April 2019
  • 2. Student experience experts group What we do….
  • 3. Welcome to our 44th meeting • We now have nearly 300 members and the group has been established since 2004 formerly known as Learning and Teaching Experts group • Housekeeping: • Tea and coffee available • 12:30 – 13:15 Lunch and networking • 16:00 Close and tea/coffee available • Wireless access and plug points • Twitter tag - #jiscexperts19 • Feedback please – online evaluation form will be circulated • Presentations and recordings will be available from the Jisc website linked to the events page http://bit.ly/jiscexperts0419
  • 4. Your role • Our student experience experts group provides advice and feedback on Jisc work in this area • You offer valuable input on the direction of future Jisc activities • You help ensure the relevance of Jisc activities to the FE and Skills and HE learning and teaching community and have enabled our work to develop a strong community profile • You provide a valuable steer in terms of how Jisc outputs and outcomes should be communicated and disseminated • You are our champions for our student experience work
  • 5. Aims for today •Hear about Jisc’s latest research into curriculum analytics and have the opportunity of participating in a workshop to feed into the next stages of development •Explore how colleges and universities are developing their staff and students’ digital capabilities and how Jisc is supporting practice •Share findings from Jisc research on how colleges and universities are developing reflective practice of their students •Explore opportunities for augmented and virtual reality technology in learning •Share examples of effective institutional practice and research in technology-enhanced learning and enable discussion across the Experts group 5
  • 6. Members showcase sessions Showcase 1: Gaining new insights into student learning using Talis Elevate – Propel 1 Jasper Shotts, Dean of Teaching and Learning at the University of Lincoln, and Matt East, Digital Technologies lead at Talis Showcase 2 Engaging from a distance - Main Room Fiona Harvey, Head of Digital Education, University College of Estate Management Showcase 3: How are colleges and universities using virtual and augmented reality to support learning? – Propel 2 Rob Bristow, Senior co-design manager, Jisc 6
  • 7. Share your ideas 7 https://bit.ly/jiscexperts19 •Fresh ideas? •I have a question about... •I would like more information on... •I am interested in working collaboratively on... •Jisc could... #jiscexperts19
  • 8. What one thing… www.menti.com Code: 89 89 2 What one thing are you hoping to take away from today’s meeting? Building digital capability8
  • 9. Update from the student experience team #jiscexperts19
  • 10. ‘Not just another survey…’ https://digitalinsights.jisc.ac.uk
  • 11. What does the insights service do? https://digitalinsights.jisc.ac.uk •Our digital experience insights surveys provide powerful data on how your students and staff are using technology • Colleges and universities can use this evidence to inform digital strategies and operational decisions about the digital environment ‘The overall impact of running the insights service for our institution is significant. The service has given us a source of evidence which we have used to build business cases, secure investment and lead transformation - safe in the knowledge that transformation is being led by the student voice and the student expectation.’ Richard Aird, head of customer service, information services, The University of Stirling https://digitalinsights.jisc.ac.uk
  • 12. Digital experience insights provides you with evidence of: https://digitalinsights.jisc.ac.uk 1. Return on investment 2. Impact of the implementation of institutional digital strategy 3. Identification of digital skills gap 4. Benchmarking Which can feed into: 1. TEF and NSS 2. Ofsted https://digitalinsights.jisc.ac.uk
  • 13. Insights report 2018 • Our 2017-18 student survey collected data from a total of 37,720 students - 14,292 FE learners - 23,428 HE students • 36 FE colleges,4 sixth form colleges and 43 universities – approximately 16% of UK colleges and 30% of UK universities • Report of 2018 insights findings: ji.sc/dig-exp-insights-survey-18 • At a glance: summary of 2018 insights findings: ji.sc/dig-exp-insights-summary-18 37,720 students surveyed across 83 UK institutions https://digitalinsights.jisc.ac.uk
  • 14. Staff insights 2018 pilot report http://bit.ly/DEI-reports • Four colleges and 11 universities across England, Scotland and Wales piloted the surveys • 376 college responses • 1,545 university responses • Core questions were benchmarkable • Customisable questions 1,921 teachers surveyed across 15 institutions as a pilot https://digitalinsights.jisc.ac.uk
  • 15. Digital experience insights 2018: ANZ http://bit.ly/DEI-reports • 30 % of universities across the two countries • A mean average of 864 responses per university • Students studying in ANZ universities, have very similar expectations and experiences of technology to those of our UK students • Some differences: • ANZ students take part in significantly more digital activities than UK students • However, they want digital technologies to be used less on their course 21,095 students surveyed across 13 universities in Australia and New Zealand https://digitalinsights.jisc.ac.uk
  • 16. New reports and guidance http://bit.ly/DEI-reports 1. Exploring the student digital experience: student, staff and organisational factors – Tabetha Newman 2. Jisc NUS Roadmap for supporting students to improve their digital experience and university 3. Enabling an excellent digital experience guidance for engaging senior leaders and informing digital (FE and HE versions) https://digitalinsights.jisc.ac.uk
  • 17. Insights expert panels invitation • The purpose of the expert panels will be to: • Discuss how to make sense of the findings, including any that are controversial, unexpected or unclear • Explore what further analysis would be of value • Discuss how best to communicate the findings, including headline messages for key stakeholders and opportunities for promotion, publication and presentation • Work with the Jisc team on recommendations for the relevant sector bodies and education providers. • Register for community of practice event 22 May - http://bit.ly/DEI22may https://digitalinsights.jisc.ac.uk17 http://bit.ly/insightspanel19 by 3rd May
  • 18. Change agents’ network Conference 2019 29 – 30 May, Milton Keynes https://www.can2019.co.uk
  • 19. Edtech Challenges Jisc Curriculum Analytics19 Challenge three: Student of the Future Campus 2030 What will it be like to study at university or college in the future? This challenge is only open to students. Submissions close: 20 May 2019 Challenge four: How to stop cheating Ideas on how to stop students cheating and handing in assignments that are not their own work? This challenge is open to staff and students. Submissions close: 20 May 2019 Challenge five: Summer 2019 Hackathon We are looking for student teams from universities and colleges across the UK to join us at the summer 2019 hackathon on the 29-30 May at the The Open University, Walton Hall, Milton Keynes: Submissions close: Friday 26 April 2019 https://www.jisc.ac.uk/rd/get-involved/take-part-in-our-edtech-challenge
  • 20. Sign up to be a Jisc student partner •We’re looking for Student Partners to help shape our thinking and drive improvements to the technology that helps enhance our students’ educational experience •If you are interested in becoming a Jisc student partner, please contact us using press@jisc.ac.uk to express your interest •https://www.jisc.ac.uk/rd/get- involved/become-a-jisc-student-partner 20
  • 21. Listening to teachers: implications for education and digital • 11 in depth interviews with teachers • Across arts, humanities, STEM • Senior and junior staff • Range of institutions • Generated over 1500 pieces of data Key Themes • Teaching Places; Students; Change, Innovation and Risk; Organisational Support; Technology • Jisc report at http://bit.ly/2SFgaOx • Peer reviewed journal article at: http://bit.ly/2K5kurA
  • 22. Supporting FE and Skills • Breaking through: stories of effective digital practice from UK FE and Skills • New Senior leaders think pieces • Over 50 case studies of practice • Available from jisc.ac.uk/reports/stories-of-effective-digital- practice-from-UK-fe-and-skills 22
  • 23. The apprenticeship toolkit •Based on interviews with colleges, ITPs, employers and awarding organisations •In collaboration with sector bodies •Based on an apprenticeship lifecycle / journey view • Now includes higher and degree apprenticeships http://ji.sc/apprenticeship-journey
  • 24. Members showcase sessions Showcase 1: Gaining new insights into student learning using Talis Elevate Jasper Shotts, Dean of Teaching and Learning at the University of Lincoln, and Matt East, Digital Technologies lead at Talis Showcase 2 Engaging from a distance - Main Room Fiona Harvey, Head of Digital Education, University College of Estate Management Showcase 3: How are colleges and universities using virtual and augmented reality to support learning? Rob Bristow, Senior co-design manager, Jisc 24
  • 25. Thank you for your contributions! Presentations available form http://bit.ly/jiscexperts0419 See you on 17h October 2019
  • 26. Get in touch… 26 Except where otherwise noted, this work is licensed under CC-BY Sarah Knight Head of change: Student experience Sarah.knight@jisc.ac.uk digitalcapability@jisc.ac.uk Digital.insights@jisc.ac.uk
  • 27. Follow developments • Report of 2018 insights findings: ji.sc/dig-exp-insights-survey-18 • At a glance: summary of 2018 insights findings: ji.sc/dig-exp-insights-summary-18 • Digital experience insights service site: https://digitalinsights.jisc.ac.uk • Join the insights community of practice: jiscmail.ac.uk/jisc-digitalinsights-cop • uilding digital capability service site: digitalcapability.jisc.ac.uk How are FE and Skills learners using technology?27

Notes de l'éditeur

  1. Nearly a million pounds a year is spent by colleges on supporting infrasture/ 4 – AoC survey % of annual college budget Significant investment in technology Expectations from students that universities and colleges will offer an authentic and relevant learning environment In the next 20 years, 90% of all jobs need digital skills To maintain a competitive advantage 5. To inform institutional strategies
  2. As an outcome of the digital student work and the need to gather quantitative data on students digital experience at an organisational level and at a sector level, we developed the student digital experience tracker as a survey tool with a robust set of student tested questions delivered in BOS. See http://bit.ly/jiscdigidataservice This evidence supports discussions with senior managers The report containing the summary findings from 2017 surveys will be available from 20th June from web link on this slide.
  3. Sarah to present
  4. Sarah to present
  5. So with the apprenticeship toolkit, we set out to: Create an understandable visualisation of the new apprenticeship journey Highlight where technology can improve learning and deliver business efficiencies Offer practical guidance on good practice Deliver an overview of the main technology options available to providers and practical guidance on how to arrive at the tools that best meet need We started in 2017 with interviews with a range of providers, employers and awarding organisations, in collaboration with ETF and AELP (and more recently with UVAC and the QAA from the HE perspective), and a draft shared and reviewed by a panel of college and ITP representatives and redesigned for launch this March. In total we engaged over 100 stakeholders through 15 interviews and 4 workshops This version of the toolkit is aimed at colleges and training providers (including employer-providers), and organisations delivering end point assessment (EPA) in England, but much of the content has relevance and applicability across nations. It is designed around the journey of delivering an apprenticeship, with 4 core stages from preparation, to planning, delivery and assessment. In October last year we also started to focus on the higher and degree apprenticeship space….