JSH&A’s social strategy for the newly launched Reddi-wip Facebook page successfully brought to life the brand’s “share joy” message via sharable content and interactive promotions that drove fan growth and engagement.
CASE STUDY: Reddi-wip Whips Up Fan Reach and Engagement
1. JSH&A whips up reach and engagement
for Reddi-wip Facebook page
Job to be Done: Drive community growth and
engagement on the new Reddi-wip Facebook page, while
bringing to life the brand’s “Spontaneous Moments of Joy”
message.
Strategic Approach: A multi-pronged approach
successfully spread the joy of Reddi-wip among fans:
o Acquisition: A timely, berry-themed like-gated
promotion increased fanbase by 115%; paid support
for both planned and opportunistic content ensured
increased reach.
o Engagement: Mix of branded and unbranded content
capitalized on real-time moments , resulting in above
average engagement for a ConAgra brand page.
Outcomes:
o 342% increase in page “likes” from June-Dec. 2013
o Average post engagement was consistently 250%
above average post engagement for CAG brands
o Average daily engaged page users of 1,200+
Notes de l'éditeur
Percent fan increase from before berry promo to after. Berry Keeper promotion was most active between 7/1/13 – 7/12/13. On 7/1/13 our total fan base was 48,744. On 7/12/13 our total fan base was 105,031. This is a fan increase of 115%Average ConAgra post engagement (RW and other brands) – The CAG benchmark is 1.44% Used FB Insights Data 7/2/13-12/31/13(instead of BlueVision)Images:Talk Like a Pirate DayRoyal BabyFrozen snowflakesCommunity Growth35k at the beginning of FY’14 (June 2013)Berry Keeper promotion drove exponential fan growthLike-gated, tabJSH&A team creates all content, images and calendars (Gena occasionally contributes a post also)