Presentation delivered at CILIP Conference 2015 on 3rd July 2015 by Jo Alcock.

1. 5
Ways
To
Demonstrate
Value
Using
Usage
Statistics
Jo
Alcock
CILIP
Conference
2015

2. What
do
we
mean
by
value?

3. What
do
we
mean
by
value?
Importance
that
stakeholders
(funding
institutions,
politicians,
the
public,
users,
staff)
attach
to
libraries
and
which
is
related
to
the
perception
of
actual
or
potential
benefit
BS
ISO
16439:2014
Methods
and
procedures
for
assessing
the
impact
of
libraries

4. What
do
we
mean
by
usage
statistics?

5. What
do
we
mean
by
usage
statistics?
Could
include:
• Use
of
library
resources
(e.g.
books,
journals,
electronic
resources)
• Use
of
library
space
(e.g.
study
space,
silent
areas,
group
areas,
bookable
space)
• Use
of
library
services
(e.g.
librarian
enquiries)
• Anything
else
people
use!

6. 5
Ways
To
Demonstrate
Value
Using
Usage
Statistics

7. Make
evidence-­‐based
collection
management
decisions
5
Ways
To
Demonstrate
Value
Using
Usage
Statistics

8. JUSP
Journal
Usage
Statistics
Portal

9. “The
library
buys
many
different
types
of
online
resources,
from
many
different
vendors,
and
all
of
these
resources
need
to
be
continually
evaluated
and
assessed
to
see
if
they
are
returning
on
the
financial
investment
DMU
Library
has
made
in
purchasing
them
for
DMU
students
and
staff”
http://mitchley.our.dmu.ac.uk/2014/12/03/library-­‐e-­‐resource-­‐
usage-­‐cost-­‐analysis-­‐creating-­‐a-­‐template-­‐spreadsheet/

10. Understand
usage
of
open
access
publications
5
Ways
To
Demonstrate
Value
Using
Usage
Statistics

11. IRUS-­‐UK
Institutional
Repository
Usage
Statistics

12. “IRUS-­‐UK
provides
standards-­‐based
usage
statistics
that
can
be
compared
with
publisher
reports,
so
that
the
visibility
of
open
access
repository
content
can
be
highlighted”

13. Profile
usage
to
understand
broader
context
5
Ways
To
Demonstrate
Value
Using
Usage
Statistics

14. “We
were
looking
at
the
year
on
year
comparison
of
usage,
and
it
was
interesting
to
find
unexpected
trends.
We
intend
to
look
at
the
usage
profiling
reports
to
see
if
this
is
a
national
trend
or
something
specific
to
our
institution
that
warrants
further
investigation.”

15. “We
use
IRUS-­‐UK
to
get
data
on
activity,
usage
and
exposure,
for
example
trends
over
time
to
see
if
downloads
are
increasing…
Benchmarking
against
other
institutions
is
useful,
as
it
gives
us
some
context
about
usage
trends
we
see
in
our
own
repository.”

16. 8anonymised
institutions

17. Inform
discussions
with
key
stakeholders
5
Ways
To
Demonstrate
Value
Using
Usage
Statistics

18. “The
usage
statistics
are
used
to
inform
important
decisions
and
we
really
want
to
be
sure
we
can
rely
on
the
accuracy
of
the
data;
with
JUSP
we
know
we
can.
We
will
often
present
this
information
to
academics
and
it
will
be
scrutinised
so
it’s
important
for
us
to
be
sure
that
the
data
is
reliable”

20. “We
get
a
lot
of
requests
from
academics
asking
about
the
downloads
of
their
research,
particularly
at
annual
review
time.
Sometimes
departments
will
request
information
on
how
their
items
are
doing”

21. Provide
information
to
support
advocacy
5
Ways
To
Demonstrate
Value
Using
Usage
Statistics

22. “I
normally
make
the
point
it
is
important
to
be
archiving
full
text
and
that
we
attract
hundreds
and
thousands
of
downloads
per
year
and
these
are
COUNTER-­‐compliant
downloads
using
IRUS-­‐UK”

24. “The
most
common
use
for
repository
statistics
is
in
presentations
-­‐
we
can
use
them
to
show
the
type
of
usage,
and
to
demonstrate
the
usage
and
broad
range
of
use.
For
a
particular
item
type
we
can
talk
about
a
news
story
or
blog
which
can
show
a
spike
in
downloads
that
corresponds
to
the
publicity.”

25. Make
evidence-­‐based
collection
management
decisions
Understand
usage
of
open
access
publications
Profile
usage
to
understand
broader
context
Inform
discussions
with
key
stakeholders
Provide
information
to
support
advocacy

26. JUSP
http://jusp.mimas.ac.uk
jusp@mimas.ac.uk
IRUS-­‐UK
http://irus.mimas.ac.uk
irus@mimas.ac.uk