Personal Information
Entreprise/Lieu de travail
Greater Denver Area, Colorado United States
Profession
Society - Culture - Experience - Technology
Secteur d’activité
Design
Site Web
www.jwfellows.com
À propos
I’ve been a neurophysiology researcher, an IT manager and a vice-president of sales and marketing. I have inspected factories in Xi’an, negotiated deals in Guadalajara and lectured in Bogotá. I’ve branded companies, products, services and cattle.
I help companies design ways to better serve their customers. I also help companies design ways to better communicate their value to their customers. This always involves technology. Sometimes technology helps. Often technology -or the way it is used- hurts.
I think, speak and write about the relationship between companies, people, technology, and culture.
You can see some examples of my talks at Journey Driven Business Model Design (http://ww...
Mots-clés
marketing
sales management
sales
sales process
society
culture
design
service design
services
user engagement
enterprise social
social network
employee engagement
corporate social
corporate social network
user adoption
sharepoint
intranet
enterprise software
game mechanics
gamification
personas
customer journey maps
professional services
Tout plus
Présentations
(5)J’aime
(2)5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
il y a 10 ans
Service Design Making Workshop - Giant Conference 2014
Patrick Quattlebaum
•
il y a 9 ans
Personal Information
Entreprise/Lieu de travail
Greater Denver Area, Colorado United States
Profession
Society - Culture - Experience - Technology
Secteur d’activité
Design
Site Web
www.jwfellows.com
À propos
I’ve been a neurophysiology researcher, an IT manager and a vice-president of sales and marketing. I have inspected factories in Xi’an, negotiated deals in Guadalajara and lectured in Bogotá. I’ve branded companies, products, services and cattle.
I help companies design ways to better serve their customers. I also help companies design ways to better communicate their value to their customers. This always involves technology. Sometimes technology helps. Often technology -or the way it is used- hurts.
I think, speak and write about the relationship between companies, people, technology, and culture.
You can see some examples of my talks at Journey Driven Business Model Design (http://ww...
Mots-clés
marketing
sales management
sales
sales process
society
culture
design
service design
services
user engagement
enterprise social
social network
employee engagement
corporate social
corporate social network
user adoption
sharepoint
intranet
enterprise software
game mechanics
gamification
personas
customer journey maps
professional services
Tout plus