1. JACKIE M DELISA | ACCOUNT EXECUTIVE
Address: 2444 E Del Mar
Blvd #310, Pasadena, CA 91107
■■■
Contact: 303 887 2616
Email: delisajackie@gmail.com
High Potential Account Executive – Revenue Architect | Surpassed Revenue Goals with 100% Customer Satisfaction
RETAIL SALES & OPERATIONS ■ CONSULTATIVE SALES ■ CLIENT SERVICE EXCELLENCE ■ ACCOUNT MANAGEMENT
Customer- & service- focused account management professional, with 8+ years’ experience in front line
client-contact roles, including retail sales and revenue generation, client servicing and relationship building.
Leadership and management abilities established through accomplishing training and budgeting functions.
 Earned a reputation as a consistent sales performer, with a strong track record of accelerating sales,
capturing market share, and driving pace-setting growth under the most challenging market conditions
 Confirmed expertise in surpassing goals, attaining corporate objectives and exceeding customer
expectations. A customer driven professional with an intuitive sense for what will sell and how to serve
 Recognized for apt sales closing techniques and focused mentoring to under-performance. Expertise in
identifying and capturing new business opportunities to build high-profit, high-growth corporations
 Strong interpersonal and communication skills coupled with vision, business acumen, and negotiation
abilities. Strong leader, problem resolver, flexible, positive and responsive to change
CORE COMPETENCIES
 Account Management  Store Sales and Operations  Relationship Building
 Budgeting & Forecasting  Partnership Building  Training and Development
 Advanced MS Office Suite  Merchandising / Branding  Effective Communications
PROFESSIONAL WORK HISTORY
Account Executive | Osmotics Cosmeceuticals - Denver, CO February 2012 – December 2016
Leverage a positive and engaging style, to align retail sales and operational strategies with ambitious
business development goals. Astutely managed sales, promotion development, in-store events, inside
sales, merchandising, and consumer consultation for these advanced product range. Established strategic
partnerships to maximize sales. Placed store from 19th to #1 position within an 18 month period.
 Constantly aided the business development efforts, which resulted in an expanded customer base and
contributed to the implementation of strategic planning initiatives and promotional strategies
 Responsible for enhancing product knowledge, end-user confidence, and marketability using persuasive
sales and promotional techniques
 Utilized consultative selling techniques throughout a multiple-level sales process, remained solutions
oriented during client engagements, and aligned strategic plans with customer’s needs
 Aptly identify new business opportunities with strong skills in customer relationship-building, effective
listening, and needs assessment. Earned client trust and loyalty through a strong customer-service focus
 Elevated customer experiences at the store through prompt resolution of queries, proactively addressing
complaints, expediting checkouts, and suggesting appropriate products/services
BUSINESS MANAGEMENT TRAINING
Osmotics Cosmeceuticals
Nordstrom