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Trinet Group Inc.
NYSE: TNET
$48.97 as of 04/30/20
Jacob Khan, Nicole Rozelman, William Tang, Sherry Xie
Company Overview Cap Table
Reasons Mispriced Key Financials/Multiples
▪ TriNet is a leading provider of HR
expertise, payroll services, employee
benefits, and employment risk mitigation
services for SMBs
▪ Founded in 1988 and based in California
▪ Ended 2019 with 18,900 clients and
340,000 worksite employees (WSEs)
▪ Charges flat per-employee per-month fee
between $80-$600
NYSE: TNET Millions (USD)
Price (as of 04/30/2020) $48.97
Shares Outstanding 68.75
Market Cap 3,004
(-) Cash 281
(+) Debt 392
Enterprise Value 1,940
Overview
EV/EBITDA 9.12x
EV/Revenue 0.8x
Forward P/E 16.37x
Gross Margin 16.5%
EBIT Margin 7.0%
EBITDA Margin 8.1%
Diluted EPS $3.40
▪ Sharp share price drop-off due to
COVID-19-related sell-off despite
strength of company’s offerings during
such a time
▪ Limited debt positions TriNet to
withstand a recessionary period better
than its competitors
2
“The most critical issues facing enterprises today are HR challenges such as the scarcity of talent, the high cost of HR
operations, and providing employee experiences that are required to maintain competitive positioning”
-Anil Vijayan, practice director at Everest Group
TriNet allows SMBs to focus resources and time on their competitive advantages and retain top
talent with competitive benefits and offerings.
Providing HR solutions for small to medium-sized businesses
Business Overview
Value Proposition
Professional Services (57%)
Functions as an “outsourced HR department”
▪ Services include HR expertise, risk mitigation,
benefit options, payroll services, and a technology
platform for workforce analytics
Net Insurance (43%)
Intermediary in determining and connecting clients to
optimal policies
▪ Scale enables them to offer 300+ national and
regional health offerings aligned to target verticals
▪ Ensures clients are appropriately priced in
consideration of risk and experience
Targeting Key Pain Points Net Revenue Breakdown
3
“Complete package model” attracts clients faster than bloated competitors
Business Overview
▪ Built-out offerings targeted by industry vertical: newest additions include Main Street,
professional services
▪ Smaller, less complex business model matches “complete package” sought after by small
businesses without resources to devote to navigating and evaluating optionality vs. customizable
options like ADP
▪ No minimum salary required as with ADP (especially important in a business slowdown)
▪ Uniform services nationwide make TriNet the best option for remote or decentralized
organizations
▪ Named one of the 100 Fastest-Growing Companies in 2017 by Fortune Magazine 4
Competitive Advantages
HR Outsourcing
Industry Overview
▪ Trinet operates in the outsourced HR
industry, which administers payroll and
health benefits and advises small and
mid-sized businesses on employment law
compliance and risk reduction
▪ Services include HR expertise, Risk
Mitigation, Benefit options, Payroll
services, Technology platform for
workforce analytics
▪ Global value of HR services was $157.8B
in 2020, with a 9% CAGR expected over
the next 5 years
U.S. Market Size
Industry Drivers
▪ Demand for HR models where technology is leveraged to reduce costs, improve process efficiency,
and integrate a seamless and intuitive employee experience
▪ Increase in deployment of big data and analytics presents incentives to outsource HR over in-house
capabilities
▪ Talent is looking at technology as a requirement from their employers: 58% of respondents said
they make decisions based on technology offerings of a company (HBR Analytic Services report, 31
May 2018 )
5
I. COVID-19 is pushing small and mid-sized businesses to
reorganize with a focus on streamlined labor.
II. The market overestimates the impacts of COVID-19 on TriNet’s
potential revenue growth and costs.
III. Investment in new services and verticals will increase client
retention rates, driving long-term revenue growth and improving
margins.
Investment Thesis
6
Thesis Point I. Optimizing Labor Costs
▪ March 23rd Gartner survey to small business operations teams regarding COVID
response: 49% prioritize limiting hiring and 41% prioritize optimizing technology
▪ Data suggests there will be a significant second round of cost-saving initiatives
including layoffs, signaling an industry tailwind yet to come
▪ Desire to cut costs can be met with TriNet’s services, and TriNet has seen a 10%
increase in customer case load since the COVID-19 outbreak
7
Benefits of Outsourced HR
Thesis Point I. Optimizing Labor Costs
▪ With the first-time institution of
forgivable loans and federal aid
programs, small businesses look to
industry-specific consultants for
best next steps
▪ Compliance aspect of package
becomes increasingly valuable in
ensuring proper payroll protocol to
be eligible for specific benefits
Increasing Importance of HR services
▪ Increasing complexity of managing
workers who have been furloughed
or are on sick leave
▪ TriNet’s scale of 19,000 clients and
300+ health offerings gives small
businesses leverage in their labor
benefit terms, helping retain talent
COVID-19 Related Complexities
8
Operational Adaptation
Strong Balance Sheet
Thesis Point II. Weathering the Storm
▪ Having enough cash on hand is critical to covering short-term liabilities in case demand or revenue
suffers
▪ TriNet has $700 million cash on hand and $620 million of total debt
○ Only $24 million in interest payments expected throughout the year
Commitment to Continuation of the “People Matter” Campaign
▪ “People Matter” campaign: TriNet HR solutions empower SMB’s with access to human capital
expertise, benefits, risk mitigation, compliance, payroll and real-time technology—so they can
focus on what matters most. Their people.
▪ Management remains committed to investing in increasing brand recognition and customer
experience
▪ Improving mobile app usability, and website readability
▪ Even if a firm’s end demand is present, the firm must adapt and continue to work under new
social distancing circumstances to capitalize on that demand
▪ TriNet has successfully made the switch to work from home
○ Within 1 week, TriNet was serving over 18,000 customers remotely
○ 97% of its core workforce was working remotely
▪ TriNet stands to benefit if demand for insurance coverage increases or there is a growing number
claims; as an intermediary, they are not responsible for actually providing coverage
9
New Business Verticals & Technology
Thesis Point III. Improved Retention
10
Strategic Acquisitions
▪ New products provide clients with services specific to their industry.
▪ API-first technology integrations allow customers to create custom applications on the
TriNet platform; higher engagement from customers decreases the likelihood that a
customer will switch to another provider
▪ Higher customer retention improves LTV/CAC → expected improvement in margins
▪ Teleborder: immigration-related HR services
▪ Integration with existing TriNet platform to assist with processing of visa applications (easy
hiring of international employees for SMBs without that expertise)
Valuation: Trading Multiples
11
Valuation: Trading Multiples
12
Valuation: DCF
13
Valuation: DCF
14
Valuation: Summary
15
Risks
▪ Trinet currently has a lot of cash on
hand relative to its debt commitments
($700 million on hand vs $620 million
in outstanding debt)
▪ Investment in new technology and
verticals help improve retention
▪ Even more government aid has been
passed (e.g. PPP) and will help small
businesses in the event that rising
COVID-19 infections force a second
shutdown
Mitigants
▪ COVID-19 situation worsens in a
second wave as US state restrictions
begin to loosen up
▪ SMBs stay closed or are forced to
declare bankruptcy
▪ TriNet’s customer retention rates fall if
SMBs can no longer afford its services
▪ Management historically has decided
not to disclose these rates
Risks and Mitigants
16
Catalysts
COVID-19 Demand
▪ TriNet is addressing, on average, just under 500 COVID-19 related cases per day,
constituting a 10% increase in its historic customer case load
○ Main customer pain points include assistance with SBA Loan applications and
understanding health coverage options, both of which are drawn-out processes that will
increase client dependency
▪ Opportunity to demonstrate TriNet’s value-add to bolster subscription renewal
○ Nearly 50% of clients have downloaded COVID-specific payroll and compliance
documents made available
Market is Overly Pessimistic about Small Businesses
▪ SMBs are focused on staying operational
○ Nearly 80% of companies have made strategic investments to keep their businesses
operational through the pandemic, according to April Harris poll of 500 small
businesses
▪ SMBs are finding ways to take in capital and cut costs
○ 67% have reduced payroll costs: studies have shown outsourced HR is cheaper than an
in-house option
○ 54% have made changes to their business model or product/service offerings since the
crisis began: restructuring is an opportunity to move to outsourced HR
○ 48% have applied for financial support through the CARES Act: TriNet’s services
complement this process.
17
Allowing SMBs to attract top talent
Appendix
8
Partnerships with major insurance providers

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Harvard Financial Analyst Club Senior Investment Research Analyst Pitch for TNET | Jacob Khan

  • 1. 1 Trinet Group Inc. NYSE: TNET $48.97 as of 04/30/20 Jacob Khan, Nicole Rozelman, William Tang, Sherry Xie
  • 2. Company Overview Cap Table Reasons Mispriced Key Financials/Multiples ▪ TriNet is a leading provider of HR expertise, payroll services, employee benefits, and employment risk mitigation services for SMBs ▪ Founded in 1988 and based in California ▪ Ended 2019 with 18,900 clients and 340,000 worksite employees (WSEs) ▪ Charges flat per-employee per-month fee between $80-$600 NYSE: TNET Millions (USD) Price (as of 04/30/2020) $48.97 Shares Outstanding 68.75 Market Cap 3,004 (-) Cash 281 (+) Debt 392 Enterprise Value 1,940 Overview EV/EBITDA 9.12x EV/Revenue 0.8x Forward P/E 16.37x Gross Margin 16.5% EBIT Margin 7.0% EBITDA Margin 8.1% Diluted EPS $3.40 ▪ Sharp share price drop-off due to COVID-19-related sell-off despite strength of company’s offerings during such a time ▪ Limited debt positions TriNet to withstand a recessionary period better than its competitors 2
  • 3. “The most critical issues facing enterprises today are HR challenges such as the scarcity of talent, the high cost of HR operations, and providing employee experiences that are required to maintain competitive positioning” -Anil Vijayan, practice director at Everest Group TriNet allows SMBs to focus resources and time on their competitive advantages and retain top talent with competitive benefits and offerings. Providing HR solutions for small to medium-sized businesses Business Overview Value Proposition Professional Services (57%) Functions as an “outsourced HR department” ▪ Services include HR expertise, risk mitigation, benefit options, payroll services, and a technology platform for workforce analytics Net Insurance (43%) Intermediary in determining and connecting clients to optimal policies ▪ Scale enables them to offer 300+ national and regional health offerings aligned to target verticals ▪ Ensures clients are appropriately priced in consideration of risk and experience Targeting Key Pain Points Net Revenue Breakdown 3
  • 4. “Complete package model” attracts clients faster than bloated competitors Business Overview ▪ Built-out offerings targeted by industry vertical: newest additions include Main Street, professional services ▪ Smaller, less complex business model matches “complete package” sought after by small businesses without resources to devote to navigating and evaluating optionality vs. customizable options like ADP ▪ No minimum salary required as with ADP (especially important in a business slowdown) ▪ Uniform services nationwide make TriNet the best option for remote or decentralized organizations ▪ Named one of the 100 Fastest-Growing Companies in 2017 by Fortune Magazine 4 Competitive Advantages
  • 5. HR Outsourcing Industry Overview ▪ Trinet operates in the outsourced HR industry, which administers payroll and health benefits and advises small and mid-sized businesses on employment law compliance and risk reduction ▪ Services include HR expertise, Risk Mitigation, Benefit options, Payroll services, Technology platform for workforce analytics ▪ Global value of HR services was $157.8B in 2020, with a 9% CAGR expected over the next 5 years U.S. Market Size Industry Drivers ▪ Demand for HR models where technology is leveraged to reduce costs, improve process efficiency, and integrate a seamless and intuitive employee experience ▪ Increase in deployment of big data and analytics presents incentives to outsource HR over in-house capabilities ▪ Talent is looking at technology as a requirement from their employers: 58% of respondents said they make decisions based on technology offerings of a company (HBR Analytic Services report, 31 May 2018 ) 5
  • 6. I. COVID-19 is pushing small and mid-sized businesses to reorganize with a focus on streamlined labor. II. The market overestimates the impacts of COVID-19 on TriNet’s potential revenue growth and costs. III. Investment in new services and verticals will increase client retention rates, driving long-term revenue growth and improving margins. Investment Thesis 6
  • 7. Thesis Point I. Optimizing Labor Costs ▪ March 23rd Gartner survey to small business operations teams regarding COVID response: 49% prioritize limiting hiring and 41% prioritize optimizing technology ▪ Data suggests there will be a significant second round of cost-saving initiatives including layoffs, signaling an industry tailwind yet to come ▪ Desire to cut costs can be met with TriNet’s services, and TriNet has seen a 10% increase in customer case load since the COVID-19 outbreak 7 Benefits of Outsourced HR
  • 8. Thesis Point I. Optimizing Labor Costs ▪ With the first-time institution of forgivable loans and federal aid programs, small businesses look to industry-specific consultants for best next steps ▪ Compliance aspect of package becomes increasingly valuable in ensuring proper payroll protocol to be eligible for specific benefits Increasing Importance of HR services ▪ Increasing complexity of managing workers who have been furloughed or are on sick leave ▪ TriNet’s scale of 19,000 clients and 300+ health offerings gives small businesses leverage in their labor benefit terms, helping retain talent COVID-19 Related Complexities 8
  • 9. Operational Adaptation Strong Balance Sheet Thesis Point II. Weathering the Storm ▪ Having enough cash on hand is critical to covering short-term liabilities in case demand or revenue suffers ▪ TriNet has $700 million cash on hand and $620 million of total debt ○ Only $24 million in interest payments expected throughout the year Commitment to Continuation of the “People Matter” Campaign ▪ “People Matter” campaign: TriNet HR solutions empower SMB’s with access to human capital expertise, benefits, risk mitigation, compliance, payroll and real-time technology—so they can focus on what matters most. Their people. ▪ Management remains committed to investing in increasing brand recognition and customer experience ▪ Improving mobile app usability, and website readability ▪ Even if a firm’s end demand is present, the firm must adapt and continue to work under new social distancing circumstances to capitalize on that demand ▪ TriNet has successfully made the switch to work from home ○ Within 1 week, TriNet was serving over 18,000 customers remotely ○ 97% of its core workforce was working remotely ▪ TriNet stands to benefit if demand for insurance coverage increases or there is a growing number claims; as an intermediary, they are not responsible for actually providing coverage 9
  • 10. New Business Verticals & Technology Thesis Point III. Improved Retention 10 Strategic Acquisitions ▪ New products provide clients with services specific to their industry. ▪ API-first technology integrations allow customers to create custom applications on the TriNet platform; higher engagement from customers decreases the likelihood that a customer will switch to another provider ▪ Higher customer retention improves LTV/CAC → expected improvement in margins ▪ Teleborder: immigration-related HR services ▪ Integration with existing TriNet platform to assist with processing of visa applications (easy hiring of international employees for SMBs without that expertise)
  • 16. Risks ▪ Trinet currently has a lot of cash on hand relative to its debt commitments ($700 million on hand vs $620 million in outstanding debt) ▪ Investment in new technology and verticals help improve retention ▪ Even more government aid has been passed (e.g. PPP) and will help small businesses in the event that rising COVID-19 infections force a second shutdown Mitigants ▪ COVID-19 situation worsens in a second wave as US state restrictions begin to loosen up ▪ SMBs stay closed or are forced to declare bankruptcy ▪ TriNet’s customer retention rates fall if SMBs can no longer afford its services ▪ Management historically has decided not to disclose these rates Risks and Mitigants 16
  • 17. Catalysts COVID-19 Demand ▪ TriNet is addressing, on average, just under 500 COVID-19 related cases per day, constituting a 10% increase in its historic customer case load ○ Main customer pain points include assistance with SBA Loan applications and understanding health coverage options, both of which are drawn-out processes that will increase client dependency ▪ Opportunity to demonstrate TriNet’s value-add to bolster subscription renewal ○ Nearly 50% of clients have downloaded COVID-specific payroll and compliance documents made available Market is Overly Pessimistic about Small Businesses ▪ SMBs are focused on staying operational ○ Nearly 80% of companies have made strategic investments to keep their businesses operational through the pandemic, according to April Harris poll of 500 small businesses ▪ SMBs are finding ways to take in capital and cut costs ○ 67% have reduced payroll costs: studies have shown outsourced HR is cheaper than an in-house option ○ 54% have made changes to their business model or product/service offerings since the crisis began: restructuring is an opportunity to move to outsourced HR ○ 48% have applied for financial support through the CARES Act: TriNet’s services complement this process. 17
  • 18. Allowing SMBs to attract top talent Appendix 8 Partnerships with major insurance providers