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User
Research
Visits
• Agenda
• Introduction (15 mins)
• Mobility Team Discussion (30
mins)
• User Testing (30 mins)
• Mobility Process Discussion (60
mins)
• Wishlist (30 mins)
UX?
Natasha Sopieva
London
Interaction
Marke Saaremets
Tallinn
Visual Design
James Hall
San Francisco
Team Lead
Short
Tall
Umbrella?
Moveable
Throne
Enter
from
behind
Hard to
enter
Fixed
What’s
the best
chair?
What
chair is
best?
Depends
on your
priorities
What
Why
• Morning
• Introduction (30 mins)
• Mobility Team Discussion (60
mins)
• Wishlist (30 mins)
• Afternoon
• 30 minute 1-1 chats with James
Thanks!

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