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Marketing to
Millennials and Gen Z
WORLD FORUM DISRUPT
December 6, 2019
1
An Omnichannel Strategy
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
QuanticMind At
A Glance
● Founded by Digital Marketers & Data Scientists
● Track record of enabling Fortune 500 Marketing
programs to drive predictable & sustainable
revenue growth by mapping the right
investments in Sales & Marketing
● Provide Strategic & Digital Marketing expertise via
QuanticMind Digital
2
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
Why Brands
Leverage
QuanticMind
● To empower data to drive Revenue Growth
● To establish a single, persistent & unified system
of record tying together all sales and marketing
data
● To quickly build, run and adapt Marketing Mix
Modeling in near real-time
● To execute multi-platform and cross-channel
campaign strategy with an accurate view of ROI
3
© 2019, QUANTICMIND. ALL RIGHTS RESERVED 4
US online retail will top $606 Billion in 2019 and
exceed $915 Billion by 2023.
Current state of affairs
Source: Forrester, March 2019
Retail continues to grow
amidst uncertainty
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
Know thy Millennials and Gen Z’s
● Are most highly educated generation of our
lifetime
● Have short attention span because they are busy
doing so many things at once
● Don’t pay attention to traditional marketing tactics
● Want information now and they want to get it
interactively
● Are influencing 93% of today's parent’s spending
decisions.
5
Source: Inc.com
Spend > $200 Billion
a year
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
Crafting Digital Strategies for Millennial and Gen Z
1. Focus on Purpose
2. Provide Experiences
3. Social Media Marketing
4. Omnichannel Advertising
6
© 2019, QUANTICMIND. ALL RIGHTS RESERVED 7
Save our home planet
Serena Williams female empowerment
campaign during SuperBowl LIII
Buy a Pair, Give a Pair
Colin Kaepernick “Just Do It” campaign
Focus on Purpose and Generational Values
Make a Difference:
Globally and in their
communities.
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
Provide Unique and Innovative Experiences
One thing they don’t get from online pure-plays is Experiences
8
Lulu Lemon: Community
Based Marketing
BirchBox: Try Bars
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
Create Share-worthy Content for Social Media
Capitalize on strong fear of missing out, and provide a journey to conversion
9
IHOP Burger launch in
Summer 2018
Video Marketing Campaigns
User Generated Content
#AsSeenOnMe, #RealBeauty,
#LushLife
Craft a story with your content
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
● Re-evaluate Audience Targeting
● Leverage learnings across channels
● Provide holistic view of customer
● Use Data Science to make accurate
forecasts
● Allocate appropriate Budgets to each
channel
● Test New Options and Betas from Publishers
● Clean Up Your Product Feed regularly
● Speak your customers language
Customer Obsessed Omnichannel Advertising
10
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
Challenges for Digital Transformation
11
● Complexity Demands Sophistication
● Proliferation of Marketing Technology
● Millennials and Gen-Z Expectations
Continues to Grow
● Data Collection, Integration, and identity
resolution is still a big challenge.
● Privacy regulations make marketers more
dependant on publishers and channels
aka walled gardens.
210 DMAs 7 Days
24 Hours 3 Devices
You can’t execute at scale without machine learning
105,840 x every keyword
You need skilled partners to fill the
capability and capacity gaps
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
“While in-housing may be a la mode,
agencies still offer an unparalleled breadth
of scope and an ability to offer
much-needed, external input.”
In-house vs Agency
12
Gartner:
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
Agencies must become highly-trained
consultants that navigate the martech
ecosystem and harness machine learning
to deliver powerful business outcomes
and to protect your brand.
13
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
QuanticMind ML Powered Agency + Technology
Ingest
& Unify
Data
Apply
Algorithms
Calculate
Opportunities
Automate Execution
Apply Data Science & Machine Learning to Improve
ML Powered Customer
Data Platform
Growth Strategy and Insights
Team with 5+ Yrs Experience
14
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
Full Service Support... On Demand
Strategic Growth
Opportunities
Customizable
Reporting and
Stunning Dashboards
Performance
Optimization
Hands-On Data
And Technology
Ownership
Day-To-Day Program
Management
15
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
Advanced ROI Measurement
Unified Data Machine Learning
Insights & Recommendations
Marketing Mix Modeling
Data-Driven Media Buying
Routes to Revenue
Discovery
● Routes to Revenue
● Marketing Channels
● Products
● Customer Demographics
● Budget
● Desired Insights
Data Sources
Map Data Sources & Files
Deploy DMA
Historical Data
Live Stream Data
16
How a QuanticMind Engagement Would Look
© 2019, QUANTICMIND. ALL RIGHTS RESERVED
Trusted by Best in Class Enterprises
17
Questions?Questions?
18
© 2019, QUANTICMIND. ALL RIGHTS RESERVED 19
QuanticMind Speaker
Saumil Pandey
Head of Growth
www.QuanticMind.com
Blog, Resources, and Videos
Find us on social: @TheQuanticMind
saumil.pandey@quanticmind.com
Follow QuanticMind:

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Saumil Pandey

  • 1. Marketing to Millennials and Gen Z WORLD FORUM DISRUPT December 6, 2019 1 An Omnichannel Strategy
  • 2. © 2019, QUANTICMIND. ALL RIGHTS RESERVED QuanticMind At A Glance ● Founded by Digital Marketers & Data Scientists ● Track record of enabling Fortune 500 Marketing programs to drive predictable & sustainable revenue growth by mapping the right investments in Sales & Marketing ● Provide Strategic & Digital Marketing expertise via QuanticMind Digital 2
  • 3. © 2019, QUANTICMIND. ALL RIGHTS RESERVED Why Brands Leverage QuanticMind ● To empower data to drive Revenue Growth ● To establish a single, persistent & unified system of record tying together all sales and marketing data ● To quickly build, run and adapt Marketing Mix Modeling in near real-time ● To execute multi-platform and cross-channel campaign strategy with an accurate view of ROI 3
  • 4. © 2019, QUANTICMIND. ALL RIGHTS RESERVED 4 US online retail will top $606 Billion in 2019 and exceed $915 Billion by 2023. Current state of affairs Source: Forrester, March 2019 Retail continues to grow amidst uncertainty
  • 5. © 2019, QUANTICMIND. ALL RIGHTS RESERVED Know thy Millennials and Gen Z’s ● Are most highly educated generation of our lifetime ● Have short attention span because they are busy doing so many things at once ● Don’t pay attention to traditional marketing tactics ● Want information now and they want to get it interactively ● Are influencing 93% of today's parent’s spending decisions. 5 Source: Inc.com Spend > $200 Billion a year
  • 6. © 2019, QUANTICMIND. ALL RIGHTS RESERVED Crafting Digital Strategies for Millennial and Gen Z 1. Focus on Purpose 2. Provide Experiences 3. Social Media Marketing 4. Omnichannel Advertising 6
  • 7. © 2019, QUANTICMIND. ALL RIGHTS RESERVED 7 Save our home planet Serena Williams female empowerment campaign during SuperBowl LIII Buy a Pair, Give a Pair Colin Kaepernick “Just Do It” campaign Focus on Purpose and Generational Values Make a Difference: Globally and in their communities.
  • 8. © 2019, QUANTICMIND. ALL RIGHTS RESERVED Provide Unique and Innovative Experiences One thing they don’t get from online pure-plays is Experiences 8 Lulu Lemon: Community Based Marketing BirchBox: Try Bars
  • 9. © 2019, QUANTICMIND. ALL RIGHTS RESERVED Create Share-worthy Content for Social Media Capitalize on strong fear of missing out, and provide a journey to conversion 9 IHOP Burger launch in Summer 2018 Video Marketing Campaigns User Generated Content #AsSeenOnMe, #RealBeauty, #LushLife Craft a story with your content
  • 10. © 2019, QUANTICMIND. ALL RIGHTS RESERVED ● Re-evaluate Audience Targeting ● Leverage learnings across channels ● Provide holistic view of customer ● Use Data Science to make accurate forecasts ● Allocate appropriate Budgets to each channel ● Test New Options and Betas from Publishers ● Clean Up Your Product Feed regularly ● Speak your customers language Customer Obsessed Omnichannel Advertising 10
  • 11. © 2019, QUANTICMIND. ALL RIGHTS RESERVED Challenges for Digital Transformation 11 ● Complexity Demands Sophistication ● Proliferation of Marketing Technology ● Millennials and Gen-Z Expectations Continues to Grow ● Data Collection, Integration, and identity resolution is still a big challenge. ● Privacy regulations make marketers more dependant on publishers and channels aka walled gardens. 210 DMAs 7 Days 24 Hours 3 Devices You can’t execute at scale without machine learning 105,840 x every keyword You need skilled partners to fill the capability and capacity gaps
  • 12. © 2019, QUANTICMIND. ALL RIGHTS RESERVED “While in-housing may be a la mode, agencies still offer an unparalleled breadth of scope and an ability to offer much-needed, external input.” In-house vs Agency 12 Gartner:
  • 13. © 2019, QUANTICMIND. ALL RIGHTS RESERVED Agencies must become highly-trained consultants that navigate the martech ecosystem and harness machine learning to deliver powerful business outcomes and to protect your brand. 13
  • 14. © 2019, QUANTICMIND. ALL RIGHTS RESERVED QuanticMind ML Powered Agency + Technology Ingest & Unify Data Apply Algorithms Calculate Opportunities Automate Execution Apply Data Science & Machine Learning to Improve ML Powered Customer Data Platform Growth Strategy and Insights Team with 5+ Yrs Experience 14
  • 15. © 2019, QUANTICMIND. ALL RIGHTS RESERVED Full Service Support... On Demand Strategic Growth Opportunities Customizable Reporting and Stunning Dashboards Performance Optimization Hands-On Data And Technology Ownership Day-To-Day Program Management 15
  • 16. © 2019, QUANTICMIND. ALL RIGHTS RESERVED Advanced ROI Measurement Unified Data Machine Learning Insights & Recommendations Marketing Mix Modeling Data-Driven Media Buying Routes to Revenue Discovery ● Routes to Revenue ● Marketing Channels ● Products ● Customer Demographics ● Budget ● Desired Insights Data Sources Map Data Sources & Files Deploy DMA Historical Data Live Stream Data 16 How a QuanticMind Engagement Would Look
  • 17. © 2019, QUANTICMIND. ALL RIGHTS RESERVED Trusted by Best in Class Enterprises 17
  • 19. © 2019, QUANTICMIND. ALL RIGHTS RESERVED 19 QuanticMind Speaker Saumil Pandey Head of Growth www.QuanticMind.com Blog, Resources, and Videos Find us on social: @TheQuanticMind saumil.pandey@quanticmind.com Follow QuanticMind: