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Similaire à UEA new staff conference: Introduction to ISD
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UEA new staff conference: Introduction to ISD
- 1. ISD: Library and IT Jane Helgesen Head of Academic Liaison j.helgesen@uea.ac.uk
- 2. Key messages for today Library IT Services Supporting teaching & research IT Security To view this presentation on SlideShare http://slidesha.re/17JfpVN October 16, 2013
- 3. Library: what, how and where? 800,000 books & e-books 2,500 print journals 4000+ full text e-journals Wide range of e-resources Archive & special collections Primo OneSearch Library catalogue MetaLib – e-resources by subject Zoned study spaces Library now 365/24/7 October 16, 2013
- 4. I need subject support from a Librarian Dr Liz Clarke: SCI e.clarke@uea.ac.uk Rachel Henderson: SCI & Research rachel.henderson@uea.ac.uk Carly Sharples: SSF c.sharples@uea.ac.uk Sarah Elsegood: HUM s.elsegood@uea.ac.uk William Jones: FOH w.jones@uea.ac.uk
- 5. Library: supporting teaching & research Purchase of books & e-resources Reading lists & high demand Subject specific support for users Information skills sessions Attendance school board/ student committees Facilitating access to Library resources on Blackboard UEA Digital Repository Digitisation Interlending October 16, 2013
- 6. IT: what, how and where? 500+ computers in student IT areas Network, Wi-Fi & telephony Research computing Learning Technology / E-Learning 20+ Corporate Information Systems Email & spam filtering Managed desktop service IT Helpdesk & IT Technicians Teaching space support Studio Technology & Print Services Policies, regulations & security October 16, 2013
- 7. Learning Technology: Supporting Teaching Supporting schools & academics develop plans for the use of Learning Technologies in learning and teaching Supporting and promoting UEA’s Virtual Learning Environment – Blackboard and its tools Training courses, workshops & demos Consultation, advice & desk side coaching Online resources & case studies Researching / promoting technologies e.g. Clickers Social media Lecture capture October 16, 2013 QR codes Web conferencing Content creation
- 8. I need advice from a Learning Technologist Jo Bruce joanne.bruce@uea.ac.uk @jobruce Laura Leech: AHP & NSC l.leech@uea.ac.uk Andy Mee a.mee@uea.ac.uk @andymee Richard Jardine: NSC r.jardine@uea.ac.uk
- 9. Information Security: things to be aware of Spam & Phishing emails Malicious web links, with viruses Data may be held on multiple devices, storage facilities UEA will never ask for password by phone or email How secure is your non-digital data? University email accounts are filtered twice for spam. CanIt blocks over 20,000 spam emails per day (over 60% of the total no. of email) October 16, 2013
- 10. Information security: What is UEA doing and how can you help? Read the Conditions of Computer Use policy – sets out standards for responsible & safe use of UEA network. Applies to ALL users of computers at UEA Remember paper-based information and memory sticks – if it contains sensitive or personal data, make sure it’s encrypted / locked away You will be required to change your password every year Encrypt information if you’re taking it outside UEA Set your own level of spam filtering & forward suspicious emails to IT Helpdesk Mobile devices set up to access UEA email systems require a a 6 digit PIN code or lock code HE-specific Online information security training for all staff and PGRs October 16, 2013
- 11. Information Compliance and the Law Freedom of Information Act 2000 / Environmental Information Regulations 2004 University – as a ‘public authority’ – is subject to both Gives everyone a right of access to any recorded information* held by the University University must respond within 20 working days to all requests for information If you receive a request that is not a ‘business as usual’ enquiry, pass it on to your FOI contact or email foi@uea.ac.uk Data Protection Act 1998 Members of staff who work with personal data have certain obligations under the Act to handle such data responsibly Failure to do so can result in large fines for the organisation Find out more: http://www.uea.ac.uk/is/strategies/infregs/dp Copyright, Designs and Patents Act 1988 Records Management helps compliance with the above Training is available - see the CSED website October 16, 2013
- 12. First point of contact? Library queries: Library helpdesk 01603 592993 or Ext 2345 lib.helpdesk@uea.ac.uk IT queries: contact IT helpdesk 01603 592345 or Ext 2345 It.helpdesk@uea.ac.uk Learning technology Contact Learning Technologists FIO & data protection: foi@uea.ac.uk 01603 593523 or Ext 3523 To view this presentation on SlideShare October 16, 2013
Notes de l'éditeur
- More reasons to be mindful of the security of information you create or manage while at work…*Re. FOI / EIR - Assumption that all requested information will be disclosed, although some information may be exempt (e.g. personal or commercially sensitive information)Re. DPA- mention 8 data protection principles (on website), stress use of personal data must be lawful, fair, accurate, relevant, secure…Information Commissioner’s Office has power to impose large ‘financial sanctions’ on orgs who mishandle personal data. Mention high media profile of data lossesRe. Copyright – UEA provides an advice and guidance service if you have any copyright queries - see websiteRecords management - v. important and makes everyone’s life easier, in terms of compliance. Stress that just keeping everything is not the answer. While you can’t delete information that you know has been requested under FOI / EIR / DPA, and some information must be kept for statutory purposes, routine deletion of non-essential information is part of good records management.