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ROI of Wellness Program:
2016 statistics and
2017 cost-containment strategies
Expert: Jane Wang
CEO, Optimity
A Optimity Webinar
Sponsored by
Host: Trista Chan
Advisor, Wellness Strategies
@myOptimity
About Optimity
The Optimity Digital Wellness Platform is used by organizational leaders to
produce an ROI through holistic health support for their employees 24/7.
The digital platform is mobile-first and strategically targets high-cost issues to
proactively coach employees on making better lifestyle choices, everyday.
2014-08-14 somen.mondal@idealcandidate.com | 1-416-450-7585 4
Easier Management and Better Data
Our customers can run more initiatives, faster and
easier, and coordinate multiple sites. The cohesive
database allows them to be data-driven on their
intiatives to adapt and drive outcomes
Reduced Benefits and Claims Costs
We hace proven results in targetted wellness
programs that reduce drug claims, absenteeism,
STD/LTD. Clients are getting $1.50 to $6.50 back
for every $1 spent on wellness.
● 7x previous year engagement
● Improved employee health
during audit season
● Reduced attrition
● Promoted PwC culture
● Saved 200 hours for HR in 2016
● Ran 3x number of successful programs
● 4x engagement prior to Optimity
● 25% improvement from previous year
engagement on Optimity
● Drug costs went from 20.3% YoY
increase change to 7.4% YoY
● Reduction of absentism
● $1.80 back for every $1 spent
● 6x previous year engagement
Control drug claims, benefits costs, and boost engagement
Results & Case Studies
● Jane: Wellness ROI and Industry trends
○ Top ROI challenges and HR technology trends
○ Best practices on effective wellness programs - Industry benchmarks and statistics 2016
○ Expected ROIs for different types of initiatives
○ 2017 checklist to of cost-containment strategies for management
● Trista: Optimity Digital Wellness Implementation Strategies
○ 4 Tips on getting the highest participation, and strongest returns for every $
● Q&A
Agenda
Webinar Tips
● Connect to audio using your computer’s microphone and speakers OR
Select “Use Telephone” after joining the webinar to turn on sound
● All guest lines are muted to avoid background noise
● Type in your questions in the tool and we will answer them in the Q&A period
● Polls are available to all guests and we will share the results with you live
● The slides and webinar recording will be sent out to you to share with others
● In the handout section there is a Willis Wellness Industry Trend report and
Optimity Case Studies available as BONUS downloadable materials
About Trista Chan & Jane Wang
Trista is an Advisor for Corporate Wellness Strategies at Optimity. Her
background is nutrition and health promotion programs. She works
with clients to customize wellness programs for targeted health
support and to drive better outcomes.
tchan@myoptimity.com
Jane is the CEO of Optimity. Her background in global clinical trial
management and proactive disease flagging provides the backbone
for the cutting-edge disease prevention IP of the Optimity system.
jwang@myoptimity.com
HR’s Top Challenges and Opportunities
• 60% hold HR
accountable for
business results
• “technology is making
data-driven HR
decision making
possible”
• HR is strategic for
cost-containment and
organizational success
Wellness’ Top Trends
Digital coaching model
• Mobile-first
• Wearable and app syncing
• Personalized content delivery
• Holistic health content
Data analytics
• Wellness engagement gets “big data
treatment” so C-level sponsors can
easily identify the best programs to
return real results >> outcomes focus
Cost to businesses in North America each year
$1,100,000,000
Milken Institute, CA, USA
EMPLOYEE HEALTH COST
Costs per employee per year
$11,304 and growing at 6.5%
9.3 days absenteeism
7-20% YOY increase in Rx costs
Aging population
● Drug claims
● Benefits Utilization
● Stress & sick leave, short-term disability, long-term disability
● Absenteeism
● Turnover
● Tracked ROI for Current Wellness Initiatives
Why a Strategic Focus on Outcomes
Average SickSuper Fit
DEMENTIA
Only Optimity focuses on the middle majority,
where the bulk of the prescription drug, benefits
utilization, absenteeism costs come from
Traditional
Wellness
Programs
Disease
Management
Programs
74% PARTICIPATION
Employee Participation
POCKET HEALTH COACH
Holistic health
Micro-habits
Social
Gamified
Rewards
ADMIN CONTROL
Claims Insights
Customized
Incentives Management
Population Analytics
ROI Measurement
Easier, Centralized Management
OPTIMITY HELPS COMPANIES THROUGH
★ Baseline Claims and Cost Analysis to identify top issues
★ Reduce Drug Benefit Costs of unhealthy employees
★Reduce Absenteeism, Turnover with targeted programs
Boosted engagement, more visible benefits,
reduced admin cost and time in running wellness programs
Building a Solid Business Case - Large Enterprise
5-Year Investment - 2500 employees
● Flex Benefits Plan
● Employee Health Review
● Chronic Disease Mgmt
● Disability Mgmt.
● Incentives
● Mental Health Support
● Online / Mobile Wellness Platform
● Strong Communication Plan
● Executive Dashboard
Hard Savings
● Program design cost
● Admin and operational costs
● Number of disability claims
and duration
● Drug and medical consumption
Soft Savings
● Absenteeism
● Turnover
● Cost and time in recruiting
● Productivity
$3.2 M
$13.8 M
ROI: 4.3
Building a Solid Business Case - Mid-sized
2-Year Investment - 860 employees
● Comprehensive Online/ Mobile Wellness Platform
○ Incentives
○ Employee Health Self Assessment
○ Holistic Health Support
○ Chronic Disease Mgmt
○ Disability Mgmt.
● Targeted Cultural Intiatives (reduce absenteeism and turnover)
● Strong Communication Plan
● Executive Dashboard
Hard Savings
● Drug and medical
consumption
● Program design cost
● Admin and operational costs
● Number of disability claims
and duration
Soft Savings
● Turnover
● Absenteeism
● Cost and time in recruiting
● Productivity
$150 K
$980 K
ROI: 6.5
Building a Solid Business Case - Small Employer
1-Year Investment - 110 employees
● Employee Health Review
● Chronic Disease Mgmt
● Disability Mgmt.
● Incentives
● Mental Health Support
● Online Wellness Platform
● Strong Communication Plan
● Executive Dashboard
Hard Savings
● Program design cost
● Admin and operational costs
● Number of disability claims
and duration
● Drug and medical consumption
Soft Savings
● Absenteeism
● Turnover
● Cost and time in recruiting
● Productivity
$15 K
$31 K
ROI: 2.1
“
“
The Optimity platform is our most
highly-adopted program at
89% employee participation! Cost Savings 2016
Sherry MacDonald
CEO
$36K
Year -1 ROI: 1.81
* Willis Health Productivity Study 2015
https://www.willis.com/documents/publications/Services/Employee_Benefits/FOCUS_2015/14562_Health_Productivity.pdf
64% of wellness programs have no ROI
ROI
$1.50 for every $1
in year 1
More Results From Partners
● 21% reduction in absenteeism over 3 years, 66% reduction in
grievances - Homewood Health
● 10.66 to 6.55 days reduction in absenteeism, 7% reduction in
healthcare costs - Michael Garron Hospital
● 30% reduction in sick leave - Upper Canada District School Board
● 9 % increase in engagement, 12% above industry average for
employee engagement (Ontario Hospital Association) - North York
General Hospital
Checklist to Get ROI
● Gather historical numbers
● Understand the top 5 cost health issues
● Identify initiatives and tools to address these issues
● Calculate estimated ROI: 2 to 5 year plan
● Get C-level support, budget and resources
● Engage partners to implement targetted initiatives
● Track results quarterly to ensure ROI is realized
Optimity provides gamified wellness solutions to companies
that achieve ROI in employee health through easy and scalable
implementation of best practices in wellness.
● Multiple demands
● Hard to coordinate
● New requirements
● High employee to
HR ratio
● Metrics driven &
data analytics
Employee Healthy Activities
Organization Healthy Workplace
Fully-integrated Ecosystem
Devices & Health
apps
Centralized
Admin Dashboard
& Database
Connected
Wearables
Customized
Mobile Experience
Retargeting for
Highest Cost
Issues
● Recruit champions across the organization
● Build leadership culture within staff
● Decentralize effort, but centralize coordination and results
● Bring-your-own-device
● Right information at right time
● Decrease clutter: reduce emails with push notifications
● Capture attention of the busy
● Boost likelihood of employee engagement
● Micro-habits lead to macro-results
● Get metrics
● Leverage subject experts’ support
● Improve and customize your offering over time
1. Takeaways from the Best Practices in achieving ROI from wellness
● Definition and Facts on ROI calculations
● 2016 Case sample and ROI calculations
● Why this is important
● How to get to started - Checklist to achieve ROI
2. Employee Wellness Digital Platform
Optimity allows HR managers to leverage cutting-edge technology to run
customized, engaging and adaptive employee programs from one hub.
● Digital solutions and best practices
● Holistic health can be scalable and engaging
● Use data to support progress
Healthy Workplace Strategies: Summary
Learn more about employee health strategies
and ROI for wellness:
Trista Chan
tChan@myoptimity.com
www.myoptimity.com/case-studies-and-news
Dec Promotion: Get a free historical claims
assessment with Optimity
ROI of wellness programs - Optimity webinar series Dec 2016
ROI of wellness programs - Optimity webinar series Dec 2016

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ROI of wellness programs - Optimity webinar series Dec 2016

  • 1. ROI of Wellness Program: 2016 statistics and 2017 cost-containment strategies Expert: Jane Wang CEO, Optimity A Optimity Webinar
  • 2. Sponsored by Host: Trista Chan Advisor, Wellness Strategies @myOptimity
  • 3. About Optimity The Optimity Digital Wellness Platform is used by organizational leaders to produce an ROI through holistic health support for their employees 24/7. The digital platform is mobile-first and strategically targets high-cost issues to proactively coach employees on making better lifestyle choices, everyday.
  • 4. 2014-08-14 somen.mondal@idealcandidate.com | 1-416-450-7585 4 Easier Management and Better Data Our customers can run more initiatives, faster and easier, and coordinate multiple sites. The cohesive database allows them to be data-driven on their intiatives to adapt and drive outcomes Reduced Benefits and Claims Costs We hace proven results in targetted wellness programs that reduce drug claims, absenteeism, STD/LTD. Clients are getting $1.50 to $6.50 back for every $1 spent on wellness. ● 7x previous year engagement ● Improved employee health during audit season ● Reduced attrition ● Promoted PwC culture ● Saved 200 hours for HR in 2016 ● Ran 3x number of successful programs ● 4x engagement prior to Optimity ● 25% improvement from previous year engagement on Optimity ● Drug costs went from 20.3% YoY increase change to 7.4% YoY ● Reduction of absentism ● $1.80 back for every $1 spent ● 6x previous year engagement Control drug claims, benefits costs, and boost engagement Results & Case Studies
  • 5. ● Jane: Wellness ROI and Industry trends ○ Top ROI challenges and HR technology trends ○ Best practices on effective wellness programs - Industry benchmarks and statistics 2016 ○ Expected ROIs for different types of initiatives ○ 2017 checklist to of cost-containment strategies for management ● Trista: Optimity Digital Wellness Implementation Strategies ○ 4 Tips on getting the highest participation, and strongest returns for every $ ● Q&A Agenda
  • 6. Webinar Tips ● Connect to audio using your computer’s microphone and speakers OR Select “Use Telephone” after joining the webinar to turn on sound ● All guest lines are muted to avoid background noise ● Type in your questions in the tool and we will answer them in the Q&A period ● Polls are available to all guests and we will share the results with you live ● The slides and webinar recording will be sent out to you to share with others ● In the handout section there is a Willis Wellness Industry Trend report and Optimity Case Studies available as BONUS downloadable materials
  • 7. About Trista Chan & Jane Wang Trista is an Advisor for Corporate Wellness Strategies at Optimity. Her background is nutrition and health promotion programs. She works with clients to customize wellness programs for targeted health support and to drive better outcomes. tchan@myoptimity.com Jane is the CEO of Optimity. Her background in global clinical trial management and proactive disease flagging provides the backbone for the cutting-edge disease prevention IP of the Optimity system. jwang@myoptimity.com
  • 8. HR’s Top Challenges and Opportunities • 60% hold HR accountable for business results • “technology is making data-driven HR decision making possible” • HR is strategic for cost-containment and organizational success
  • 9. Wellness’ Top Trends Digital coaching model • Mobile-first • Wearable and app syncing • Personalized content delivery • Holistic health content Data analytics • Wellness engagement gets “big data treatment” so C-level sponsors can easily identify the best programs to return real results >> outcomes focus
  • 10. Cost to businesses in North America each year $1,100,000,000 Milken Institute, CA, USA EMPLOYEE HEALTH COST Costs per employee per year $11,304 and growing at 6.5% 9.3 days absenteeism 7-20% YOY increase in Rx costs Aging population
  • 11. ● Drug claims ● Benefits Utilization ● Stress & sick leave, short-term disability, long-term disability ● Absenteeism ● Turnover ● Tracked ROI for Current Wellness Initiatives Why a Strategic Focus on Outcomes
  • 12. Average SickSuper Fit DEMENTIA Only Optimity focuses on the middle majority, where the bulk of the prescription drug, benefits utilization, absenteeism costs come from Traditional Wellness Programs Disease Management Programs
  • 15. POCKET HEALTH COACH Holistic health Micro-habits Social Gamified Rewards
  • 16. ADMIN CONTROL Claims Insights Customized Incentives Management Population Analytics ROI Measurement
  • 18. OPTIMITY HELPS COMPANIES THROUGH ★ Baseline Claims and Cost Analysis to identify top issues ★ Reduce Drug Benefit Costs of unhealthy employees ★Reduce Absenteeism, Turnover with targeted programs Boosted engagement, more visible benefits, reduced admin cost and time in running wellness programs
  • 19. Building a Solid Business Case - Large Enterprise 5-Year Investment - 2500 employees ● Flex Benefits Plan ● Employee Health Review ● Chronic Disease Mgmt ● Disability Mgmt. ● Incentives ● Mental Health Support ● Online / Mobile Wellness Platform ● Strong Communication Plan ● Executive Dashboard Hard Savings ● Program design cost ● Admin and operational costs ● Number of disability claims and duration ● Drug and medical consumption Soft Savings ● Absenteeism ● Turnover ● Cost and time in recruiting ● Productivity $3.2 M $13.8 M ROI: 4.3
  • 20. Building a Solid Business Case - Mid-sized 2-Year Investment - 860 employees ● Comprehensive Online/ Mobile Wellness Platform ○ Incentives ○ Employee Health Self Assessment ○ Holistic Health Support ○ Chronic Disease Mgmt ○ Disability Mgmt. ● Targeted Cultural Intiatives (reduce absenteeism and turnover) ● Strong Communication Plan ● Executive Dashboard Hard Savings ● Drug and medical consumption ● Program design cost ● Admin and operational costs ● Number of disability claims and duration Soft Savings ● Turnover ● Absenteeism ● Cost and time in recruiting ● Productivity $150 K $980 K ROI: 6.5
  • 21. Building a Solid Business Case - Small Employer 1-Year Investment - 110 employees ● Employee Health Review ● Chronic Disease Mgmt ● Disability Mgmt. ● Incentives ● Mental Health Support ● Online Wellness Platform ● Strong Communication Plan ● Executive Dashboard Hard Savings ● Program design cost ● Admin and operational costs ● Number of disability claims and duration ● Drug and medical consumption Soft Savings ● Absenteeism ● Turnover ● Cost and time in recruiting ● Productivity $15 K $31 K ROI: 2.1
  • 22. “ “ The Optimity platform is our most highly-adopted program at 89% employee participation! Cost Savings 2016 Sherry MacDonald CEO $36K Year -1 ROI: 1.81
  • 23. * Willis Health Productivity Study 2015 https://www.willis.com/documents/publications/Services/Employee_Benefits/FOCUS_2015/14562_Health_Productivity.pdf 64% of wellness programs have no ROI ROI $1.50 for every $1 in year 1
  • 24. More Results From Partners ● 21% reduction in absenteeism over 3 years, 66% reduction in grievances - Homewood Health ● 10.66 to 6.55 days reduction in absenteeism, 7% reduction in healthcare costs - Michael Garron Hospital ● 30% reduction in sick leave - Upper Canada District School Board ● 9 % increase in engagement, 12% above industry average for employee engagement (Ontario Hospital Association) - North York General Hospital
  • 25. Checklist to Get ROI ● Gather historical numbers ● Understand the top 5 cost health issues ● Identify initiatives and tools to address these issues ● Calculate estimated ROI: 2 to 5 year plan ● Get C-level support, budget and resources ● Engage partners to implement targetted initiatives ● Track results quarterly to ensure ROI is realized
  • 26. Optimity provides gamified wellness solutions to companies that achieve ROI in employee health through easy and scalable implementation of best practices in wellness.
  • 27. ● Multiple demands ● Hard to coordinate ● New requirements ● High employee to HR ratio ● Metrics driven & data analytics
  • 29. Fully-integrated Ecosystem Devices & Health apps Centralized Admin Dashboard & Database Connected Wearables Customized Mobile Experience Retargeting for Highest Cost Issues
  • 30. ● Recruit champions across the organization ● Build leadership culture within staff ● Decentralize effort, but centralize coordination and results
  • 31. ● Bring-your-own-device ● Right information at right time ● Decrease clutter: reduce emails with push notifications
  • 32. ● Capture attention of the busy ● Boost likelihood of employee engagement ● Micro-habits lead to macro-results
  • 33. ● Get metrics ● Leverage subject experts’ support ● Improve and customize your offering over time
  • 34. 1. Takeaways from the Best Practices in achieving ROI from wellness ● Definition and Facts on ROI calculations ● 2016 Case sample and ROI calculations ● Why this is important ● How to get to started - Checklist to achieve ROI 2. Employee Wellness Digital Platform Optimity allows HR managers to leverage cutting-edge technology to run customized, engaging and adaptive employee programs from one hub. ● Digital solutions and best practices ● Holistic health can be scalable and engaging ● Use data to support progress Healthy Workplace Strategies: Summary
  • 35. Learn more about employee health strategies and ROI for wellness: Trista Chan tChan@myoptimity.com www.myoptimity.com/case-studies-and-news Dec Promotion: Get a free historical claims assessment with Optimity