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OroCRM CEO Jary Carter Presentation at 2013 Meet Magento Events

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Jary Carter
Jary Carter

Slides from OroCRM CEO Jary Carter at 2013 Meet Magento Events, discussing open source ecommerce CRM.

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Jary Carter Co-Founder and CEO of OroCRM @JaryCarter
Real Life Challenges
You need your customers more than they need you!1
Customers share more information than they ever have.2
Technology doesn’t always play nicely.3
The only source of sustainable competitive advantage:
Create a better Customer Experience.
Customer Interaction • Discover • Evaluate • Buy • Access • Use • Get Support • Leave • Re-Engage
3 Levels of Customer Experience
3 Levels of Customer Experience MEETS NEEDS
3 Levels of Customer Experience MEETS NEEDS EASY
3 Levels of Customer Experience MEETS NEEDS EASY ENJOYABLE
Marketing Sales
Marketing Sales Relevant Customer Interaction
Marketing Sales Multi-Channel view of customers.
Flexibility - Match OroCRM to YOUR exact business process.
Dashboards and Reporting
Join the Cause! Join our Partner Program Become a Beta Customer
Thank you for listening. http://www.orocrm.com @orocrm @jarycarter

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