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Staying	
  Ahead	
  of	
  Trends	
  in	
  	
  
Digital	
  Marke6ng:	
  	
  
What’s	
  Next?	
  
Just when you think you’ve got it
all figured out …!
But it’s not about the future …!
We already live in a digital world … !
it’s about NOW!
It’s about the consumer!
TODAY’s consumer is connected!
TODAY’s consumer is empowered!
TODAY’s consumer is distracted!
The new normal!

This is the new normal!
 	
  It’s	
  about	
  moving	
  from:	
  
	
  What	
  do	
  we	
  want	
  to	
  make	
  the	
  consumer	
  feel	
  	
  
	
  &	
  think	
  about	
  our	
  brand?	
  
 	
  	
  To:	
  
	
  	
  How	
  can	
  our	
  brand	
  meet	
  consumers’	
  	
  	
  	
  
	
  	
  expecta;ons,	
  needs	
  and	
  desires?	
  
The new consumer decision journey is
experiential!

Credit:	
  McKinsey	
  &	
  Co.	
  
Great design matters …!
The	
  UX	
  of	
  everything	
  	
  
Great content matters …!

Visibility	
  

Sharing	
  

Leads	
  
Content marketing is on everyone’s plan!
But a lot will be …!
Content	
  marke6ng	
  

Credit:	
  Doug	
  Kessler,	
  Velocity	
  Partners	
  
The visual web is fueling social discovery!
“Real time” marketing creates relevancy!
Consumers expect mobile UTILITY -- real
value to consumers, engagement for
marketers!
Media’s complexity is on the rise …!
Integration opportunities are everywhere!
Best-in-class means investing in
analytics and data capabilities!
Every	
  year	
  the	
  world’s	
  	
  
data	
  increases	
  by…	
  
For those keeping score …!
1	
  

UX of everything!

2	
  

Content marketing!

3	
  

Mobile, mutli-screen engagement!

4	
  

Visual, social discovery!

5	
  

Evolving media opportunities!

6	
  

Data, analytics!
So what does the future hold …!
An entire collaborative economy emerging!
Everything can be connected …!
Even where you may not need or want it …!
“The internet of things” is beginning to
spawn practical products for consumers!
Most notably, the growing popularity of 

“the quantified self”!
Wearable computing is just coming to
market, but still just a bright shiny object!
Facial recognition enables targeting of
messages and experiences!
Gesture recognition brings the digital
and physical worlds together!
Organizations must be prepared
for change …!
Technology changes faster than organizations!

Credit:	
  ScoH	
  Brinker	
  /	
  chiefmartec	
  blog	
  
It’s about NOW!
Requires new roles – 

eg: marketing technologist !
Requires Agile marketing processes!
Requires a data driven, curiosity driven
culture!
Keep your eyes on the trends,
but your feet on the ground!
Thanks	
  for	
  	
  
listening!	
  
Jason@agilitico.com
@jasonheller

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