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What’s trending for Millennials
!
White paper | December 2013 | Millennial trends | 1

At Shikatani Lacroix, we design compelling purchase
moments that connect with consumers in the blink of an
eye. Our philosophy and strategic design approach, the
Blink Factor, is driven by a consumer's motivation to make a
purchase decision. Everything we do is geared to owning
the "at-purchase" moment. Our firm has a well-earned
reputation for designing integrated branded experiences
that effectively connect brands with consumers to drive
measurable results for clients. We extend the branded
experience through a consistent and coherent approach to
omni-channel communication design.

!
!

About the Author
Lori Smale, Project Manager at Shikatani Lacroix

! project manager at Shikatani Lacroix, Lori works with
As
packaging and retail brands such as PepsiCo Beverages
Canada and Glentel Inc. A graduate of Retail Management
at Ryerson University, Lori joined Shikatani Lacroix in 2011 as
an intern and has grown with the accounts team ever since.

!

Lori works closely with the studio and clients to ensure all
needs are met, while encouraging design and creative to go
above and beyond expectations.

!
.

!
White paper | December 2013 | Millennial trends | 2

What’s trending for Millennials

!
!

What is popular with the kids these days? Let me try and
help you out. Of course, by the time you read this
something else new and exciting has come along. Since
their world moves so fast it appears the latest trends are
obsolete by the time I finish writing this sentence.

!

As a millennial, born in 1990, I have first hand
knowledge of what’s trending with today’s
youth. I grew up on the internet. I had my first
cell phone in middle school, and I check my
social media sites more frequently than my
email. I understand where the kids are coming
from because, as much as I don’t want to
admit it out loud, I’m still one of those kids.

!

After shifting through the current trends of
my generation, four over-arching themes
emerged: self-expression, new media, the
share economy, and the socially conscious
consumer.

!

!
!
!
!
!
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White paper | December 2013 | Millennial trends | 3

The word
“selfie” has
even become
Oxford
Dictionary’s
Word of the
Year in 2013

Self expression

!
! selfie cannot be stopped. It is the concept of taking a
The
photo of oneself and presumably posting it on some sort of
social media page. The word “selfie” has even become
Oxford Dictionary’s Word of the Year in 2013. Who do we
have to thank? Instagram.

!

Originally an app for the iPhone, the social media tool was
created by Kevin Systrom and Mike Krieger and launched
on October 6, 2010. It allows users to post photos (including
selfies) and gives the user the ability to add various filters to
the images to allow for more creative input.

!

Instagram has exploded over the last couple years. As of
last June, approximately 40 million photos were being
uploaded each day, and that number has certainly increased
since then. It reached one million
registered users by December
2010, roughly three months after
its launch. In comparison, it took
Foursquare one year and Twitter
two years to reach that same
goal. By September 2012,
Instagram had over 100 million
users. In fact, Instagram gains
one new user ever second. In
October 2012, Facebook
acquired Instagram and its staff
of nine for one billion dollars.

!
!
White paper | December 2013 | Millennial trends | 4

Now Instagram is not the only company to blame for the
explosion of selfies. There are other culprits out there. Cases
in point: Vine and Snapchat. Owned by Twitter, Vine is a
video-sharing app that shares looping user videos that are
six seconds or less. This app had 40 million registered users
within seven months of its launch. Well known brands have
jumped on the Vine bandwagon, including GE, McDonalds,
Urban Outfitters, and Lowes.

!

Snapchat, another photo sharing application, allows users
to send photos and videos to their friends, however its
differentiator is that the app immediately deletes the photo
or video once the recipient opens it. Seen as a safe way to
send racy shots, this app might evoke great fear amongst
parents but certainly not the kids. With over 50 million
snaps sent per day and almost one billion sent to date,
Snapchat is prepped to take the selfie to a new level…at
least for the few seconds we are able to see it.

!
!
New media
!
!

Media are changing. The traditional forms of media, such as
newspapers, television, and movies, are now competing
with up and coming forms of information sharing. I don’t
have one friend who doesn’t know how to watch their
favourite TV show online for free and without commercials.
Everyone downloads free movies and music and gets their
news online through Twitter, Reddit or blogs. Companies
have to evolve or risk becoming the next Blockbuster.

!
!
!
White paper | December 2013 | Millennial trends | 5

A great example of a company that is embracing new
media is Netflix. Established in 2007, Netflix began as a
subscription-based digital distribution company. It grew to
more than 50 million subscribers worldwide by 2011. Netflix
has had moments of highs and lows over its last six years in
business, including an 88% fall in third-quarter profits in
2012. However, 2013 proved to be the year of change. Netflix
began offering original programming to subscribers
including the House of Cards, Orange is the New Black, and
the fourth season of Arrested Development. Netflix knows
how Millennials watch TV – we are time conscious and
cannot be scheduled.

!
!
!
!
!
!
!
White paper | December 2013 | Millennial trends | 6

The share economy

!

Entrepreneurs rejoice! The business world is changing and
there are many new and exciting ways to earn a few dollars,
including renting out your couch to strangers. Let’s delve
deeper into some of the more popular concepts. Have you
heard of Kickstarter and Indigogo? What about Airbnb? All
these sites have one thing in common: they allow anyone to
try and make some money.

!

Kickstarter and
Indigogo are crowdfunding websites.
Individuals or groups
post photos, videos
and descriptions of
their projects, which
range from music and
arts projects to
technology and
environmental
initiatives, to encourage
pledgers to donate
funds. It's a way for
these projects to be run
independently rather than relying on corporate sponsorship
or funding. What varies between Indiegogo and Kickstarter
is their approach to funding. Kickstarter believes in an all-ornothing approach; if the campaign does not reach its goal
then the money is returned to the backers. Indiegogo has
two fundraising options: one similar to Kickstarter’s all-ornothing approach and the other allows you to keep the
funds raised but Indiegogo takes a percentage.

!
!
!
White paper | December 2013 | Millennial trends | 7

Notable campaigns funded on these sites include FORM 1,
the world’s first affordable, professional 3-D printer, Pebble
e-paper watch for iPhone and Android, The Veronica Mars
Movie project, and Canary, the first smart home security
device.

!

For those of you who would rather make money in the
hospitality sector, consider Airbnb. It’s a website that
connects travellers with unconventional accommodations.
Rather than staying in a hotel, travellers can book rooms,
apartments, houses, or castles from the owner. It is free to
sign up and list your booking. Airbnb takes 3% of the profits
once the proprietor has a successful booking and 6-12% fee
from the traveller depending on the cost of the booking. By
June 2012, over 10 million nights had been booked, with a
night booked every two seconds. Travellers and hosts come
from all over the world; the United States being the largest
market, followed by Spain and Brazil.

!
!
The socially conscious consumer
!

Time is valuable. Everyone, not just youth, are
struggling to balance work, home, and their
social life. Giving back can be a challenge
when faced with such a packed schedule.
What is trending these days is giving back as
a consumer. While Millennials have responded
well to this trend, it is more universal than
age specific. Here are three socially
conscious companies that Millennials can’t
get enough of.

!
!
!
White paper | December 2013 | Millennial trends | 8

Toms Shoes is probably the best-known socially conscious
brand. Known for its one for one campaign, Toms donates
one pair of shoes to an impoverished child for every pair of
shoes purchased by a consumer. In addition, for every pair
of Toms sunglasses sold, it provides the equivalent of
eyesight for one person, through glasses, surgery or
medical treatments. Toms has received its fair share of
criticism, as does most charitable campaigns. However, that
has not stopped people from purchasing its products. Toms
Shoes has given over 10 million pairs of new shoes to
children in need since 2006.

!

Warby Parker is a boutique U.S. eyewear brand that follows
a similar business plan as Toms Shoes. For every pair of
glasses sold, a pair is distributed to someone in need.
Warby Parker believes in the importance of sight and knows
the need is out there for affordable prescription glasses.
Warby Parker has supplied over 500,000 glasses to those in
need since its inception.

!
!
!
White paper | December 2013 | Millennial trends | 9

Method is a company that manufactures and sells a variety
of household cleaning products. Method’s philosophy is to
produce clean, safe, environmentally friendly products that
are beautifully designed. Its products are safe for the planet
and safe for consumers. Method became a founding B
corporation, which is a standard for businesses to produce
the highest quality jobs and improve the quality of life for
people in their community. The company prides itself on its
high level of corporate social responsibility and markets
those practices to consumers.

!

Millennials understand the importance of giving back. They
support companies and brands that are willing to take an
extra step to help out the world around them. This trend of
social consumerism has encouraged more companies to get
on board so that today it is more of a norm than an
anomaly.

!
!
White paper | December 2013 | Millennial trends | 10

Reference materials

!
!

Instagram facts and figures – What has
Facebook bought?
http://siliconrepublic.com/new-media/item/
26617-instagram-facts-and-figures

!

By The Numbers: 43 Interesting Instagram
Statistics (December 2013)
http://expandedramblings.com/index.php/
important-instagram-stats/#.Uq8VOJHi71o

!

Crowdfunding comparison shopping: Kickstarter
vs. Indiegogo
http://giantspecks.wordpress.com/2012/12/22/
crowdfunding-comparison-shoppingkickstarter-vs-indiegogo/

!

Kickstarter Stats
http://www.kickstarter.com/help/stats?
ref=footer

!

Learn How to Raise Money for an Idea
http://www.indiegogo.com/learn-how-to-raisemoney-for-a-campaign

!

And Oxford’s Word of the Year Is…
http://newsfeed.time.com/2013/11/18/andoxfords-word-of-the-year-is/

!

Four Telling Facts About Netflix, Which is $3
Billion More Valuable Today Than It Was
Yesterday
http://www.businessinsider.com/four-tellingfacts-about-netflix-which-is-3-billion-morevaluable-today-than-it-was-yesterday-2013-4

!

Airbnb - About Us
https://www.airbnb.ca/about/about-us

!
!
!
White paper | December 2013 | Millennial trends | 11

Airbnb And The Unstoppable Rise Of The Share
Economy
http://www.forbes.com/sites/tomiogeron/
2013/01/23/airbnb-and-the-unstoppable-rise-ofthe-share-economy/

!

Toms Company Overview
http://www.toms.ca/corporate-info/l

!

Warby Parker - Do Good

http://www.warbyparker.com/do-good#home

!

Method - Our Story
http://methodhome.com/methodology/ourstory/

!

Method - Method Firsts
http://methodhome.com/methodology/ourstory/method-firsts/

!

Why B Corps Matter
http://www.bcorporation.net/what-are-b-corps/
why-b-corps-matter

!

Founding B Corps
http://www.bcorporation.net/community/
founding-b-corps

!
!
!
!
!
!
!
White paper | December 2013 | Millennial trends | 12

!
!
!
!
!
!
!
!
For more information, contact:
!
Jean-Pierre Lacroix, President
Shikatani Lacroix
387 Richmond Street East
Toronto, Ontario
M5A 1P6
Telephone: 416-367-1999
Email: jplacroix@sld.com

!

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Millennial trends

  • 2. ! White paper | December 2013 | Millennial trends | 1 At Shikatani Lacroix, we design compelling purchase moments that connect with consumers in the blink of an eye. Our philosophy and strategic design approach, the Blink Factor, is driven by a consumer's motivation to make a purchase decision. Everything we do is geared to owning the "at-purchase" moment. Our firm has a well-earned reputation for designing integrated branded experiences that effectively connect brands with consumers to drive measurable results for clients. We extend the branded experience through a consistent and coherent approach to omni-channel communication design. ! ! About the Author Lori Smale, Project Manager at Shikatani Lacroix ! project manager at Shikatani Lacroix, Lori works with As packaging and retail brands such as PepsiCo Beverages Canada and Glentel Inc. A graduate of Retail Management at Ryerson University, Lori joined Shikatani Lacroix in 2011 as an intern and has grown with the accounts team ever since. ! Lori works closely with the studio and clients to ensure all needs are met, while encouraging design and creative to go above and beyond expectations. ! .

  • 3. ! White paper | December 2013 | Millennial trends | 2 What’s trending for Millennials ! ! What is popular with the kids these days? Let me try and help you out. Of course, by the time you read this something else new and exciting has come along. Since their world moves so fast it appears the latest trends are obsolete by the time I finish writing this sentence. ! As a millennial, born in 1990, I have first hand knowledge of what’s trending with today’s youth. I grew up on the internet. I had my first cell phone in middle school, and I check my social media sites more frequently than my email. I understand where the kids are coming from because, as much as I don’t want to admit it out loud, I’m still one of those kids. ! After shifting through the current trends of my generation, four over-arching themes emerged: self-expression, new media, the share economy, and the socially conscious consumer. ! ! ! ! ! !
  • 4. ! White paper | December 2013 | Millennial trends | 3 The word “selfie” has even become Oxford Dictionary’s Word of the Year in 2013 Self expression ! ! selfie cannot be stopped. It is the concept of taking a The photo of oneself and presumably posting it on some sort of social media page. The word “selfie” has even become Oxford Dictionary’s Word of the Year in 2013. Who do we have to thank? Instagram. ! Originally an app for the iPhone, the social media tool was created by Kevin Systrom and Mike Krieger and launched on October 6, 2010. It allows users to post photos (including selfies) and gives the user the ability to add various filters to the images to allow for more creative input. ! Instagram has exploded over the last couple years. As of last June, approximately 40 million photos were being uploaded each day, and that number has certainly increased since then. It reached one million registered users by December 2010, roughly three months after its launch. In comparison, it took Foursquare one year and Twitter two years to reach that same goal. By September 2012, Instagram had over 100 million users. In fact, Instagram gains one new user ever second. In October 2012, Facebook acquired Instagram and its staff of nine for one billion dollars. !
  • 5. ! White paper | December 2013 | Millennial trends | 4 Now Instagram is not the only company to blame for the explosion of selfies. There are other culprits out there. Cases in point: Vine and Snapchat. Owned by Twitter, Vine is a video-sharing app that shares looping user videos that are six seconds or less. This app had 40 million registered users within seven months of its launch. Well known brands have jumped on the Vine bandwagon, including GE, McDonalds, Urban Outfitters, and Lowes. ! Snapchat, another photo sharing application, allows users to send photos and videos to their friends, however its differentiator is that the app immediately deletes the photo or video once the recipient opens it. Seen as a safe way to send racy shots, this app might evoke great fear amongst parents but certainly not the kids. With over 50 million snaps sent per day and almost one billion sent to date, Snapchat is prepped to take the selfie to a new level…at least for the few seconds we are able to see it. ! ! New media ! ! Media are changing. The traditional forms of media, such as newspapers, television, and movies, are now competing with up and coming forms of information sharing. I don’t have one friend who doesn’t know how to watch their favourite TV show online for free and without commercials. Everyone downloads free movies and music and gets their news online through Twitter, Reddit or blogs. Companies have to evolve or risk becoming the next Blockbuster. ! !
  • 6. ! White paper | December 2013 | Millennial trends | 5 A great example of a company that is embracing new media is Netflix. Established in 2007, Netflix began as a subscription-based digital distribution company. It grew to more than 50 million subscribers worldwide by 2011. Netflix has had moments of highs and lows over its last six years in business, including an 88% fall in third-quarter profits in 2012. However, 2013 proved to be the year of change. Netflix began offering original programming to subscribers including the House of Cards, Orange is the New Black, and the fourth season of Arrested Development. Netflix knows how Millennials watch TV – we are time conscious and cannot be scheduled. ! ! ! ! ! !
  • 7. ! White paper | December 2013 | Millennial trends | 6 The share economy ! Entrepreneurs rejoice! The business world is changing and there are many new and exciting ways to earn a few dollars, including renting out your couch to strangers. Let’s delve deeper into some of the more popular concepts. Have you heard of Kickstarter and Indigogo? What about Airbnb? All these sites have one thing in common: they allow anyone to try and make some money. ! Kickstarter and Indigogo are crowdfunding websites. Individuals or groups post photos, videos and descriptions of their projects, which range from music and arts projects to technology and environmental initiatives, to encourage pledgers to donate funds. It's a way for these projects to be run independently rather than relying on corporate sponsorship or funding. What varies between Indiegogo and Kickstarter is their approach to funding. Kickstarter believes in an all-ornothing approach; if the campaign does not reach its goal then the money is returned to the backers. Indiegogo has two fundraising options: one similar to Kickstarter’s all-ornothing approach and the other allows you to keep the funds raised but Indiegogo takes a percentage. ! !
  • 8. ! White paper | December 2013 | Millennial trends | 7 Notable campaigns funded on these sites include FORM 1, the world’s first affordable, professional 3-D printer, Pebble e-paper watch for iPhone and Android, The Veronica Mars Movie project, and Canary, the first smart home security device. ! For those of you who would rather make money in the hospitality sector, consider Airbnb. It’s a website that connects travellers with unconventional accommodations. Rather than staying in a hotel, travellers can book rooms, apartments, houses, or castles from the owner. It is free to sign up and list your booking. Airbnb takes 3% of the profits once the proprietor has a successful booking and 6-12% fee from the traveller depending on the cost of the booking. By June 2012, over 10 million nights had been booked, with a night booked every two seconds. Travellers and hosts come from all over the world; the United States being the largest market, followed by Spain and Brazil. ! ! The socially conscious consumer ! Time is valuable. Everyone, not just youth, are struggling to balance work, home, and their social life. Giving back can be a challenge when faced with such a packed schedule. What is trending these days is giving back as a consumer. While Millennials have responded well to this trend, it is more universal than age specific. Here are three socially conscious companies that Millennials can’t get enough of. ! !
  • 9. ! White paper | December 2013 | Millennial trends | 8 Toms Shoes is probably the best-known socially conscious brand. Known for its one for one campaign, Toms donates one pair of shoes to an impoverished child for every pair of shoes purchased by a consumer. In addition, for every pair of Toms sunglasses sold, it provides the equivalent of eyesight for one person, through glasses, surgery or medical treatments. Toms has received its fair share of criticism, as does most charitable campaigns. However, that has not stopped people from purchasing its products. Toms Shoes has given over 10 million pairs of new shoes to children in need since 2006. ! Warby Parker is a boutique U.S. eyewear brand that follows a similar business plan as Toms Shoes. For every pair of glasses sold, a pair is distributed to someone in need. Warby Parker believes in the importance of sight and knows the need is out there for affordable prescription glasses. Warby Parker has supplied over 500,000 glasses to those in need since its inception. ! !
  • 10. ! White paper | December 2013 | Millennial trends | 9 Method is a company that manufactures and sells a variety of household cleaning products. Method’s philosophy is to produce clean, safe, environmentally friendly products that are beautifully designed. Its products are safe for the planet and safe for consumers. Method became a founding B corporation, which is a standard for businesses to produce the highest quality jobs and improve the quality of life for people in their community. The company prides itself on its high level of corporate social responsibility and markets those practices to consumers. ! Millennials understand the importance of giving back. They support companies and brands that are willing to take an extra step to help out the world around them. This trend of social consumerism has encouraged more companies to get on board so that today it is more of a norm than an anomaly. !
  • 11. ! White paper | December 2013 | Millennial trends | 10 Reference materials ! ! Instagram facts and figures – What has Facebook bought? http://siliconrepublic.com/new-media/item/ 26617-instagram-facts-and-figures ! By The Numbers: 43 Interesting Instagram Statistics (December 2013) http://expandedramblings.com/index.php/ important-instagram-stats/#.Uq8VOJHi71o ! Crowdfunding comparison shopping: Kickstarter vs. Indiegogo http://giantspecks.wordpress.com/2012/12/22/ crowdfunding-comparison-shoppingkickstarter-vs-indiegogo/ ! Kickstarter Stats http://www.kickstarter.com/help/stats? ref=footer ! Learn How to Raise Money for an Idea http://www.indiegogo.com/learn-how-to-raisemoney-for-a-campaign ! And Oxford’s Word of the Year Is… http://newsfeed.time.com/2013/11/18/andoxfords-word-of-the-year-is/ ! Four Telling Facts About Netflix, Which is $3 Billion More Valuable Today Than It Was Yesterday http://www.businessinsider.com/four-tellingfacts-about-netflix-which-is-3-billion-morevaluable-today-than-it-was-yesterday-2013-4 ! Airbnb - About Us https://www.airbnb.ca/about/about-us ! !
  • 12. ! White paper | December 2013 | Millennial trends | 11 Airbnb And The Unstoppable Rise Of The Share Economy http://www.forbes.com/sites/tomiogeron/ 2013/01/23/airbnb-and-the-unstoppable-rise-ofthe-share-economy/ ! Toms Company Overview http://www.toms.ca/corporate-info/l ! Warby Parker - Do Good
 http://www.warbyparker.com/do-good#home ! Method - Our Story http://methodhome.com/methodology/ourstory/ ! Method - Method Firsts http://methodhome.com/methodology/ourstory/method-firsts/ ! Why B Corps Matter http://www.bcorporation.net/what-are-b-corps/ why-b-corps-matter ! Founding B Corps http://www.bcorporation.net/community/ founding-b-corps ! ! ! ! ! !
  • 13. ! White paper | December 2013 | Millennial trends | 12 ! ! ! ! ! ! ! ! For more information, contact: ! Jean-Pierre Lacroix, President Shikatani Lacroix 387 Richmond Street East Toronto, Ontario M5A 1P6 Telephone: 416-367-1999 Email: jplacroix@sld.com !