Jeff Onken

Washington D.C. Metro Area United States

Design Strategist for Making Design Teams Awesome

Technology / Software / Internet

I am a strategist of user and customer experiences and innovation at Northrop Grumman, a major aerospace and defense systems corporation. I specialize in user experience strategy, design strategy, communications and messaging, marketing and consumer needs, innovation, technology research & development, organizational health, and business processes. My responsibility is to understand and to put into words the really hard jobs that people do, whether our company's customers or our own employees. That way we can design products, services, and work environments that make people happy to have a solution to their problems that make their jobs easier, faster, and more effective. I thoroughly en...