Jeffrey Ryan Pass

ia information architecture ux user experience usability usability testing inclusion diversity pechakucha uxpa dc government contracting recruiting d&i safety soul design sdlp software development life cycle continuous improvement life cycle lego card sorting government consulting federal government wcag 508 ucd cx dx voice of the consumer citizen engagement pra government uxpa international uxpa2021 uxpa2020 uxpa21 uxpa20 uxpai ghost events iac20 first-click testing tree testing upa dc user focus dcux workshop panel wiaddc19 wiad19 wiaddc wiad industry events culture 1990s 1980s 1970s science fiction film music consciousness industrial design reframe convergence ias18 user testing ia summit impact uxdc dark patterns heuristic reviews ia heuristics play-based learn world ia day play-based learning uxcamp dc #uxpa2013 @jeffpass #webdotgov digitalgovernment usability ia information architecture card sort social media digital government strategy