1. Business Challenges
Faced with increasing demands
from its Norwegian workforce for
Microsoft Lync due to a growing
use and reliance on mobile phones,
Lync’s mobile app for VoIP became
the focus of the Company’s
attention.
At the same time Subsea 7 was
facing growing teleconferencing
costs and the business case for
Lync’s conferencing solution quickly
became clear.
Solution
Subsea 7 commissioned Exactive to
carry out a pilot of Microsoft Lync
Enterprise Voice in their office in
Oslo, Norway. The pilot built on the
existing central Lync infrastructure,
adding a media gateway locally.
The Lync client was already on
all desktops but had not been
deployed as a conferencing solution.
Exactive advised on a conferencing
design, headsets, Lync certified SIP
trunks and training to provide a full
replacement for the many previous
subscription based services and an
optimal end user experience. The
pilot in Norway was extended to a
full Enterprise Voice Lync 2013 roll-
out to six new sites in Norway for
more than 900 employees. The
existing Cisco phones were removed
and Microsoft Lync is now the
primary telephone system in Subsea
7 in Norway.
”
“
Success story
Overview
Subsea 7 is one of the world’s leading global contractors in seabed-to-
surface engineering, construction and services to the offshore industry.
The Company provides technical solutions to enable the delivery of
complex projects in all water depths and challenging environments.
Due to a growing demand for cost effective converged voice, data and
teleconferences services, Exactive carried out a Lync voice pilot in the
Company’s offices in Oslo. The Company’s IT Department spotted an
opportunity to significantly reduce conferencing costs by using Lync
as a global conferencing solution. The pilot grew into the successful
deployment of Lync Enterprise Voice to more than 900 users in Norway.
SUBSEA 7 UNIFIED COMMUNICATIONS
Subsea 7 is an innovative
organisation, always
looking for good ideas and
is able to move quickly
when a solution presents
a good business case.
They made full use of
Exactive’s specialist skills
to ensure a successful
Lync deployment which
delivered value to
the business and was
implemented quickly and
to budget.
-Jennifer Elliot, Exactive
Customer
Subsea 7
Website
www.subsea7.com
Number of Employees
900 (Norway Division)
Country or region
Global (Head Office in UK)
Industry
Engineering, Construction
Customer profile
Subsea 7 S.A. is a subsea
engineering, construction and
services company serving the
offshore energy industry.
Software and services
Lync 2013
”
“The Lync conferencing
project achieved ROI in
three months
Key Benefits
Mobility & Collaboration
Mobility and Collaboration were
two key principles Subsea 7 IT
team wanted to deliver to the
organisation.
Lync enabled better collaboration,
both internally and with partner
organisations and had a great
mobile story, the Subsea 7 Norway
division were able to use the
technology they wanted while
interoperating seamlessly with the
rest of the organization. The Lync
conferencing project achieved ROI
in three months.
The Unified Communications Specialists
0844 561 1577 • www.exactive.co.uk © 2015 Exactive Limited. All rights reserved