A rapid review of the key shifts that communicators in marketing and PR need to understand and apply. Key shifts in audiences, content, channels (including mobile and social media), and timing. Key insights include psychographics along with best times to post on Facebook, Twitter, LinkedIn, Pinterest, Tumblr, Google+ and more.
Presented to PRSA Alabama, January 2014.
5. challenge what you think you know
how often have you defined your audience?
#AlaPRSA
@cloudspark
6. did you know?
36% of the nation’s young adults ages 18 to 31—
Millennials – live in their parents’ home, the highest
share in at least four decades.
a record 40% of all households w/ children <18 include
mothers who are either the sole or primary source of
income for the family.
#AlaPRSA
@cloudspark
7. target audience women ages 65+ in
birmingham who own homes
310 million
1.3 million
5 million
215,000
26,700
14,130
5,000
#AlaPRSA
@cloudspark
9. target audience women ages 65+ in
birmingham who own homes
5,000
baby boomers
social profiles
news consumption
church affiliation
empty nesters
better
personalization
#AlaPRSA
@cloudspark
12. psychographics - millennials
#AlaPRSA
two working parents (50% have divorced parents)
no failing grades and no losing teams
group matters
google is always available
never miss anything
real-time means RIGHT NOW
stunted adult development
“traditional with a modern twist”
@cloudspark
13. v.a.b.b. differences
civics
boomers
gen x
millennials
outlook
practical
optimistic
skeptical
hopeful
work ethic
dedicated
driven
balanced
determined
authority
respectful
love/hate
unimpressed
polite
lead by
hierarchy
consensus
competence
pulling
together
relationships
personal
sacrifice
personal
gratification
reluctant to
commit
inclusive
turnoffs
vulgarity
political
incorrectness
hype, cliché
waiting
provide
stability
personal
challenge
feedback
structure
13
15. shift the lens
“we can't talk about what [our company]
wants to talk about. we have to talk about
what people want to talk about."
#AlaPRSA
@cloudspark
16. visual matters
90% of info enters the brain visually
the recall rate of visual is 9x higher than text only
visual content is more likely to be shared than text
only
visual activates different areas of the brain than text
#AlaPRSA
@cloudspark