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Social Media and Fundraising



                               Jenny Schmitt
                                @cloudspark
                    jschmitt@cloudspark.com
Social Media
45%+                                          U.S. households own
                                              a DVR




Source: Leichtman Research Group, Nov. 2012




                                                                    12
67%                               of adult internet users now
                                  say they use a social
                                  networking site like
                                  Twitter, Facebook or
                                  LinkedIn, up from 61% two
                                  years ago


Source: Pew Internet, Dec. 2012



                                                                13
2M   searches per minute
     on Google




                           15
100K     tweets on Twitter


         brand and organization
345K     “likes” on Facebook



48 hrs   of new content uploaded
         on YouTube



                                   16
But, does social media matter
      for our nonprofit?
Let’s work the basics.
Write it down.
Where’s your online presence?
Write it down.
Is your competition online?
  What is their presence?
Write it down.
What problem do you solve?
Write it down.
What is your value?
Write it down.
What makes you unique?
Write it down.
Key messages.
Message transference is the goal
Write it down.
Define your target audiences.
Write it down.
Who influences your audience?
Audience will judge your message
  by its content, messenger,
   and method of delivery
Take a brain break.
Mobile
It’s where we’re all going.
45%
                                        of Americans now own
                                        smartphones; 34% use apps




Source: Pew American Life, Sept. 2012
25%                               of U.S. adults own a tablet
                                  device




Source: Pew Internet, Jan. 2013




                                                            43
Let’s work the basics.
Check it out.
Pull up your website on your smartphone.
Write it down.
Easy to navigate? Find what you need?
Write it down.
Top 3 things on your mobile wish list.
   Social media
    You
    Mobile




                   50
If you’re always talking, you don’t give
   people the opportunity to engage
• 900 million
  – Yes Georgia, your donors are on it
• 50%+ spend more than an hour a day
• Ever-evolving
• You don’t own it
• 100M
• Short stories (as in 140
  characters-short)
• Create a donor list
• Promote others in your
  cause space
• Participate in chats
   – #smnpchat
   – #blogchat
   – #fundchat
• 200M
• Create an
  organizational page
• Share the business
  case
• Follow your donors
• Join Groups
Google+
• Follow interesting people
• Longer answers, more media and links
• Consider Google Hangouts
“This made me think of you.”
Social allows your stories to be told
Social allows you to be in touch, frequently
Stories
• Beginning, middle, end
  – 2400 years ago, the formula works
• Has a hero
• Needs conflict
  – Your hero needs an obstacle
• A resolution
Let’s work the basics.
Write it down.
What are our stories?
Write it down.
Who is the hero? What is the conflict?
 Are you the resolution (or are your
            supporters?
Share it.
Social, Mobile and Fundraising
$305B
                                75% given by individuals


Source: Giving USA Foundation
$50   Average web
      donation
$56   Average mobile
      donation
$40   Average donation on
      Facebook/Twitter
70% of donors only give once


      Most donors never give
again, because they’re never asked
• The person is more important than the
  gift, always
• Build relationships that can grow
• You versus the cause – rejection is part of
  asking, it’s not personal
Your Plan
Let’s make it happen.
30   60   90
Write it down.
Mark up your calendar.
30 days.
Now – April 20
Write it down.
Where are you at, today?
Write it down.
What current campaigns are happening?
Write it down.
What resources do you need?
Write it down.
Who can work with you?
Write it down.
What can you do in the next 30 days.
Write it down.
What can we measure?
60 days.
Now – May 20
Write it down.
What will continue from the first 30 days?
Write it down.
What can you do this month?
90 days.
Now – June 20
Write it down.
What will continue from the first 60 days?
Write it down.
Do we need new resources?
3 attributes


90   3 channels
     3 times a month for 3
     months
A few questions.
Social media


   You
    Mobile
    Fundraising
    A Plan




                   106
Thank you
jenny schmitt
jschmitt@cloudspark.com
      @cloudspark
   www.cloudspark.com

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Social Media, Marketing and Fundraising

Notes de l'éditeur

  1. First date anyone?
  2. Amazon, DVR, Yelp
  3. Every minute
  4. Right now. Conversation on real-time, it’s nuances, expectations and potential for the private practice.
  5. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  6. You can categorize your value, financial, mental, physical, spatial, what else? Write down the value you bring, it can be in bullet points. But get the words onto paper.
  7. Create 3 or 4 bullet points that convey the essence of your value/serviceWhat are the main points you want your specific audience to know about your services or the value?
  8. How smartphone users describe their phones – the active consumer goes mobile. Trend data.
  9. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  10. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  11. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  12. The Fab 5 – push through stats, users, response rate. On blogging – combine Blogger and WP, pull in push to content driver – only if GM updates before the conf. If not skip, go to blogging stats. You’ll be responding mostly through 1 of these most-used channels. Mention Google+ as a way to create peer circles, user groups.
  13. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  14. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  15. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  16. Right now. Conversation on real-time, it’s nuances, expectations and potential for the private practice.
  17. Right now. Conversation on real-time, it’s nuances, expectations and potential for the private practice.
  18. Right now. Conversation on real-time, it’s nuances, expectations and potential for the private practice.
  19. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  20. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  21. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  22. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  23. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  24. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  25. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  26. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  27. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  28. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  29. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  30. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  31. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  32. Focus on peopleBenefitsPersonalPositiveNon-technicalActive verbs15-word maximum, less is betterSingle thought
  33. Explain the 30-60-90 day efforts, then repeat the 3s