The document provides information about the job interview process. It defines what an interview is and its purpose from both the employer and candidate perspectives. It outlines the different types of interviews, including screening, selection, one-on-one, panel, telephone and behavioral interviews. Advice is provided on dress, follow-up, and things to do to help ensure interview success. The key information is about understanding the different stages and goals of an interview from both sides and being well-prepared.

2. WHAT IS AN INTERVIEW?
• An interview is a meeting between a job applicant and a representative
of the company.
• The meeting comes about because they company has a job available.
• The company is looking to identify a good candidate and needs to
decide to hire for the position.

3. WHAT IS THE PURPOSE OF THE INTERVIEW?
• The purpose of the interview is for the company to get a good look at
you.
• It is the company’s chance to ask you questions about your work
experience.
• It is also an opportunity to see if you would fit in with the other
employees.
• It is your opportunity to look at the company. You get to ask questions
about the company’s business. It is your opportunity to see if the
company suits you.

4. THE DIFFERENT TYPES OF INTERVIEWS
S C R E E N I N G
I N T E R V I E W
• Determines whether the candidate is
in or out
• Does the candidate have the skills
necessary to perform the job?
• Questions are designed to collect
facts
• Clear and concise answers are
looked for
S E L E C T I O N I N T E R V I E W
• Usually conducted by the person
with the authority to hire
• Can you do the tasks required by
the position?
• Are you willing and motivated to
solve the employer’s problems?
• Are you going to fit in?
• Will the employer by comfortable
seeing you everyday?

5. THE DIFFERENT TYPES OF INTERVIEWS
O N E O N O N E
• You are being interviewed by one
other person
• This could be the manager, the
human resources representative, or
the owner of the business
P A N E L
• You will be interviewed by more than
one person at the same time
• It could be three or it could be seven
people
• Each person may ask you a
question
• The other panel members will then
observe you and listen to your
responses

6. OTHER TYPES OF INTERVIEWS
T E L E P H O N E
• To reduce the costs of interviewing
many employers now do a pre-
screening by email or over the
telephone
• Be prepared. Have all information
next to you
• Eliminate background noises
• Be professional
• Stan while you talk. Your voice will
sound stronger and more confident
B E H A V I O R A L
• You will be asked about real-life
situations. They are looking for how
you respond to given situations
• Give me an example when you had
to deal with a difficult
patient/customer. What happened?
What did you do?
• Tell me about a major obstacle you
encountered in your last job/class
and how you handled it.
• What types of things make you
angry? How have you dealt with
them?

8. INTRODUCTION
• Both the candidate and the employer
are getting first impression of each
other
• You are selling yourself at this stage
• Personal introductions are made

9. BACKGROUND AND PROBE STAGE
• Questions are asked during this
stage
• Different types of questions are
used
• Notes are taken and later compared

10. MATCHING STAGE
• The interviewer asks you if you have
any questions of them
• Be prepared with a little knowledge
of the office and what is happening
at the office

11. FINAL QUESTIONS AND CLOSE
• These questions and the answers
will determine if you go on to the
next stage or if you get the job
• What do you look for in a typical
candidate for this position?
• What are some of the challenges of
this position?
• With whom will I be working directly
with?
• When may I expect to hear from you
regarding the selection of a
candidate for this position?

12. • What qualifications do you have that will
make you successful in the job?
• How has your education prepared you for
this career?
• Why should I hire you?
• Tell me about yourself
• How would a coworker or previous
supervisor describe you?
• Where do you see yourself in 5 years?
• What interested in you our organization?
• What rewards do you expect in your career?
• Which is more important to you; money or
type of job ?

13. DRESS FOR AN INTERVIEW
W H A T T O W E A R
• Business suit or jacket in
conventional colors. Light fabrics
• Wear light colored shirts or blouses
(females)
• A dark colored belt and matches
with shoes
• Wear conservative, dark colored
shoes and polished
• Wear dark colored socks or light
colored leggings (females)
• Bring a portfolio or briefcase for
resumes or other documentation

14. DRESS FOR AN INTERVIEW
W H A T T O L O O K L I K E
• Hair should be clean and neat.
Simple and conservative
• Mustache or beard should be
shaved off or well groomed
• Fingernails should be neatly
trimmed and kept clean
• Minimize the use of cologne to an
interview

15. GOOD, BAD AND UGLY OF INTERVIEWS

17. THE POWER OF THANK YOU NOTES
If you think not sending a “thank you” note following each job interview then you’re committing a
faux pas in job search etiquette. If you think that a “thank you” note is just a nicety, think again. Here
are three reasons to send that post-interview thank you note;
• You demonstrate professionalism
• You’ll stand out since most candidates never take the time to send a “thank you”
• You have the opportunity to add a comment or insight that was missed in the interview
The post-interview thank you note should be written immediately following the interview and mailed
within 24 hours. Be absolutely certain you have the correct spelling and title of the interviewer (be
sure to get their business card at the end of the interview)

18. THANK YOU NOTE FORMAT
• First, be sure to let the interviewer know that you appreciate the time he or she spent in the
interview process
• Second, add a positive statement about something you learned about the position or the
company
• Third, add a comment concerning something that was discussed during the interview. For
example, if the employer made a passing comment about the office’s need to upgrade their
current medical files then you might add a note about how you’re ready to help the office
employees through the transition
• Fourth, be sure to re-state your interest and availability
Saying “thank you” will leave a strong and positive impression with any potential employer. You may
be surprised to find that good manners can lead to a good job.

19. POST-INTERVIEW CALLS
Do wait at least two to three days to place the call
• An interval of a few days is long enough so that they will have had time to get organized, while the interview
remains fresh in their minds.
Don’t let gatekeepers intercept your call
• Try to avoid being re-routed to anybody who was not present at your interview. Otherwise, your follow-up
objectives will not be accomplished. If they are unavailable, politely ask when your interviewer will be available
for a brief chat.
Do ask whether the position has been filled
• Once you have interviewer on the phone, being by politely refreshing their memory and introducing yourself. After
you’ve ensure s/he has a few moments to speak, ask whether the position is filled. If it hasn’t, followup by asking
if you are still being considered for the position.
Don’t apply the hard sell
• If you find out the hiring manager is still making a decision, avoid providing a long list of why you qualify for the
position. Instead express your continued interest in the position and your enthusiam for the business in a polite
manner.
Do ask for a timeline
• Just like in an interview, it’s helpful to end your follow-up call by confirming the next step in the process.
Conclude the call by expressing your gratitude for the opportunity to chat and touch base.

20. CHECKLIST FOR INTERVIEW SUCCESS
Arrive early
• Get reliable directions the night before, and do everything in your power to show up ten minutes before
your scheduled appointment. Nothing says “unprofessional” like late to your first interview
Make a good first impression
• Right attitude is equal warmth, politeness, humble gratitude, sincerity, and
enthusiasm
Sell yourself
• Don’t rely on your resume to help you land the job. Let them know how you can help them succeed.
Keep tabs on your body language
It’s important to relax, but don’t let yourself get too comfortable. Maintain good posture and eye contact