Patient navigators have a really hard job. They need to take people who are not "with it" and help them get to the treatments they need to improve their health. This job can be made easier with digital patient education in the in patient rooms and in physician waiting rooms. It allows you to guide the patient when they are ready to focus.
2. PICTURE THIS SCENARIO
You just got discharged from a quick stay in the
hospital. You are sleep deprived with your nerves
frayed, hungry, scared, relieved, and confused.
To make matters worse, you needed to sign your life
away to get out, confirming that you were given
information on dressing your wound, who to call in
case of emergency, when you follow up appointments
are, and who is coming in to help you out.
3. NOW WHAT?!
When you finally get home, you suddenly feel anxious because now
you need to change your first dressing. You need to recall all of the
information that was just given to you. “Do I clean the wound then
apply the medication? Or do I just wrap it? Can I get it wet? Oh, I
really should have listened. Who do I call again?” Your loved one
just shrugs their shoulders as they have no idea either.
4. THE CURRENT PROCESS IS NOT
PATIENT FRIENDLY
To no fault of the patient navigators, this scenario is repeated thousands
of times a day.
Patients are given proper training, they are shown and told what to do,
and are given written instructions.
The patient really does leave the hospital well-armed. The problem is
that the patient has other concerns like getting out as soon as possible.
5. THERE IS A SOLUTION
This is where digital patient education can help.
Starting when the patient is preparing for their surgery all the way to being
at home, you can show the patients how to convalesce in a format and
forum that they are used to- on a TV or computer.
Good digital patient education is customizable to the services that you
provide the patient. It is used to introduce who their caregivers will be
during their stay, what expected side effects will be, where to go for further
treatments, what is on the menu today, who is going to help them with
setting up the treatment plan, etc.
6. EDUCATION DELIVERED IN FAMILIAR
WAYS
Our platform helps your patients navigate your health system and their
health in a format that they are used to receiving information:
• Videos
• Trivia
• Simple Information Slides
• Did You Knows
7. CUSTOMIZED TO YOUR PATIENT
NEEDS
We customize each location’s content to maximize your message to
that demographic.
For instance, a cardiac patient will learn about managing their disease
as well as the locations for the rehab center and health center and the
dates and times for smoking cessation classes.
8. IN PATIENT NEEDS
Our In Patient platform brings you branded, customized patient
education channels to your patients through your existing TV system.
These channels combine your education resources with Halo Health’s
content library to give the patient both “hard core” and less complex
health and wellness information.
Layouts are designed to maximize your patient education and
navigation exposure.
9. YOUR OFFICE NEEDS
Our Waiting and Exam Room platform integrates your marketing
assets with our content to create videos educate and inform your
patients about your:
• Community and Individual Patient Care Programs
• Individual Office and Staff Specialties
• Key Initiatives on Preventative Health
• General Health and Wellness Information
• Ancillary Service Providers
10. AT HOME, TOO!
One of the best parts of the Halo Health platform is that it can be
carved up to be sent directly to your patients. This way you can
provide individualized segments based on your patients’ needs.
With over 3000 videos in our library, we have plenty of content for you
to send to your patients needing to learn about diabetes management,
nutrition, diet, exercise, heart health, smoking cessation and 140 other
topics. These videos can be part of your portal, sent to your patients
via email or text, or run on your office PCs as an education library.
11. INVEST IN YOUR
ORGANIZATION’S
HEALTH BY
EDUCATING,
ENGAGING AND
EMPOWERING YOUR
PATIENTS, CONTACT
HALO HEALTH TODAY!
JIM@HALOHEALS.COM
, @HALOHEALTHINTL,
OR (856) 520-8655.