Stopping Short of Excellence 13.5.16

STOPPING SHORT OF EXCELLENCE
Presented by Jim Gitney, CEO of Group50
1Group50® Consulting All Rights Reserved 2011 ‐ 2013

STOPPINGSHORTOFEXCELLENCE
Stopping Short Of Excellence
2
“Nothing can stop a man or woman
with the right mental attitude from
achieving a goal, nothing on earth
can help a man or woman with the
wrong mental attitude”
Thomas Jefferson
Group50® Consulting All Rights Reserved 2011 ‐ 2013

Successful Teams With A Focused Goal
Hundreds of people are required to
do a successful climb to the summit
of Everest

The Brazilian soccer team has
won more world cup
championships than any other
team

Dale Earnhardt and Richard Petty have
each won 7 NASCAR championships:
more than anyone else

No one will forget these men
and their clear understanding
of what the goal was

Every one of these groups would view failing to
meet their objectives as
“Stopping Short Of Excellence”

In Business, Who Are The Standard Bearers Of Excellence?

Let’s Talk About Excellence
9
What Does Excellence Mean?

What Employees See

Vision
Consistency
Meeting Objectives
Added Value
So, What Is Excellence?
11
Repeated Themes We Have Heard So Far
Putting these together can define
excellence in the following way:

So, What Is Excellence?
12
Excellence is
Consistently Meeting
Your Strategic
Objectives
 Objectives focused on a long term vision with components that define
“from what”, “to what” and “by when”.

Some Facts
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"It's a well‐established fact that organizations with formal
strategy execution processes dramatically outperform the
rest, the issue however, is that less than 10% of the
strategies effectively formulated are effectively executed.“
John Kaplan, Harvard University
“95% of a company’s employees are unaware of, or do not
understand, its strategy.”
John Kaplan, Harvard University
Why?

Some Facts
14
Because they haven’t thought through
what is needed to consistently meet their
strategic objectives

What Is Needed?
15
• Clearly articulated vision and strategies
• An organization with the right mindset
• A methodology that everyone understands
and supports
• A few basic skills
• Accountability
How Does An Organization Get There?

Mindset: Maslow Told Us What People Need
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Is there a similar model for Organizations?

Business Hierarchy Of Needs – A Model For Business
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Level 1 –
Understanding and
expectation setting
Level 2 – Engagement,
development and security
Level 3 – Empowerment and
realization

Business Hierarchy Of Needs ‐ Level 1
Understanding and Expectation Setting
• Everyone, especially leadership, needs to understand the
current state of the business
• Clearly define the vision and key strategies for the business
• Articulate the culture
• Cascade goals related to those strategies to all stakeholders
 Employees, temps, contract workers, distributors, suppliers

 Use business strategies, vision and
values as the litmus test for everything
that is done

Engagement, Development and Security
• Knowledge is a function of continuous feedback and learning
• Hiring and compensation needs to be tied to consistently meeting
objectives
• Every individual needs to be provided with a chance to increase
their skillset
• Organizations should be designed around business strategies and
processes

 Every organization must continuously
upgrade the skillsets of their people and
reward them for consistently achieving
their objectives

Business Hierarchy Of Needs – Level 3
22
Empowerment and Realization
• Make continuous improvement everyone’s focus
• Provide tools for people to redesign processes they own to meet
strategic needs
• Utilize metrics and strategic need to judge what needs to be changed
• Identify best practices when making change

Business Hierarchy Of Needs – Level 3
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 Continuously re‐evaluate the
performance of all business processes
based on metrics and strategies

Business Hierarchy Of Needs – Reiteration

Ask Yourself The Following
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• Do I know what the vision of the owners and
senior leadership is?
• Are the strategies clearly defined in my
company?
• Is the company’s vision, strategies and
values used as a litmus test for everything
we do?
• How do I contribute to these and am I
accountable to them?

Ask Yourself The Following
26
If the answers to any of these questions is
“NO”,
then your company is
Stopping Short Of Excellence!

Getting Started On The Road To Excellence
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• Create awareness
• Develop a plan to walk through each level of
the Business Hierarchy of Needs™
• Begin the evolution to consistently meeting
objectives

A Bit About Group50
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• Group50 works with companies who want to consistently implement
their strategic objectives by aligning the organization to those
strategies, integrating them throughout the company and optimizing
the end result
• Organizations who want to consistently implement their strategic
objectives can:
 Request this presentation to be made to senior leadership
 Schedule a one day workshop on developing a plan to achieve Excellence
 Request an audit of current practices to identify the areas of opportunity
To find out more, contact Jim Gitney at (909) 949‐9083.
Email him at jgitney@group50.com or visit our website at
www.group50.com

Stopping Short of Excellence 13.5.16

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Stopping Short of Excellence 13.5.16