a Point of View on Latest Technology Trends and their impact or applicability to Insurance Industry

1. Latest Technologies
Trend & Applicability in Insurance Sector
PoV by Jishnu Mithre

2. Agenda
Context-Aware Computing 3
Cloud Computing 4
Fabric-Based Computers 5
Quantum Computing 6
Ubiquitous Computing / IoT 7
In-Memory Computing 8
Senseye 9
Consumerization 10
Big Data Analytics 11
Social Media Analytics 12
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Real-Time Analytics 13
Voice Command Based Applications 14
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Augmented Reality 1513

3. Context-Aware Computing
 Just by knowing where the user is, what activities
or job functions he/she might perform, can increase
the relevancy of an application and its content, or
change the application's use itself.
 A simple example for context aware app is Google’s
Gmail: Say for example if we receive a mail, a report
of a Auto-Expo, towards the right of the screen
Google will push all advertisements related to
automobile, latest news about other auto expo in
other parts of world etc.
 Future example: The app on smart phone
dynamically shows the line lengths and a site map
at amusement park all automatically sensing
proximity to these locations
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 A system is context-aware if it uses context to provide relevant information and/or services to the user, where
relevancy depends on the user’s task.
 A system with these capabilities can examine the computing environment and react to changes to the
environment.
 A context-aware software application adapts according to the location of use, the collection of nearby people,
hosts, and accessible devices, as well as to changes to such things over time.
What it means?
Uses & Applicability
1. Business through Online gaining Momentum
2. Decrease in Intermediary support
3. Tendency for Self Service
4. Demands Fulfillment – 24*7
Visualize here !

4. Cloud Computing
 Allows organizations to activate and retire
resources as needed, dynamically update
infrastructure elements, and move workloads to
improve efficiency without having to worry about
creating new infrastructures for each new
application.
 Cost benefits of using a shared infrastructure rather
than creating new platforms on an application-by-
application basis.
 A simple example of cloud computing is Yahoo
email, Gmail, or Hotmail etc. You don’t need a
software or a server to use them.
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 Cloud computing is a technology that uses the internet and central remote servers to maintain data and
applications.
 Cloud computing allows consumers and businesses to use applications without installation and access their
personal files at any computer with internet access. It renders efficient computing by centralizing storage,
memory, processing and bandwidth.
What it means?
Uses & Applicability
1. Business through Online gaining Momentum
2. Decrease in Intermediary support
3. Tendency for Self Service
4. Demands Fulfillment – 24*7
Visualize here !

5. Fabric-Based Computers
 Fabric Based Computer is used to converge
infrastructure.
 A Converged infrastructure, packages
multiple information technology
components into a single, optimized
computing solution.
 Fabric Based Computer based Converged
Infrastructure includes the vertical integration of
server, storage, and network systems and
components with element-level management
software
 It helps to optimize shared data center resources
efficiently and dynamically.
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 A fabric-based computer is a modular form of computing where a system is aggregated from separate building-
block modules connected over a fabric or switched backplane, consisting of interconnected nodes that look like a
'weave' or a 'fabric' when viewed collectively from a distance, hence the name fabric computer.
 In its basic form, a fabric-based computer comprises a separate processor, memory, input-output, and offload
modules (eg: Graphic Processing Unit) that are connected to a switched interconnect and the software required
to configure and manage the resulting system.
What it means?
Uses & Applicability
1. Business through Online gaining Momentum
2. Decrease in Intermediary support
3. Tendency for Self Service
4. Demands Fulfillment – 24*7
Visualize here !

6. Quantum Computing
 While a normal bit can have only one of two values:
"1" or "0," qubits can hold both values at the same
time. This is called superposition, which allows
quantum computers to perform millions of
calculations at once.
 The potential areas of applicability are:
 Ultra-secure and Super-dense
Communications
 Molecular Simulations
 Generate True Randomness
 Slim Encryption Technology
 Searching of unstructured databases
 Solving previously unsolvable mathematical
problems
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 A quantum computer is a device for computation that makes direct use of quantum mechanical phenomena,
such as superposition and entanglement, to perform operations on data.
 In a Nuclear Magnetic Resonance(NMR) type quantum computer, the atoms themselves are used as qubits for
the system, and has a liquid CPU containing two ounces of chloroform.
 In a quantum computer, a new type of technology is used, a technology that enables qubits to exist as coherent
superposition of 0 and 1 states, but the best method to build it is still unknown.
What it means?
Uses & Applicability
1. Business through Online gaining Momentum
2. Decrease in Intermediary support
3. Tendency for Self Service
4. Demands Fulfillment – 24*7
Visualize here !

7. Ubiquitous Computing / Ubicomp
 The technology pillars enabling Ubicomp are
Nanotechnology, Wireless Computing, Context-
Aware Applications and Natural Interaction User
Interfaces.
 Natural interactions, say voice, gestures or even
mood or even environment acts as inputs to the
computer and makes the computer to supply
services, resources, or information to the user
without the user having to think about the rules of
how to use the computer to get them.
 User is not preoccupied with the dual tasks of using
the computer and getting the services, resources,
or information.
 Thus applicability is infinite – everywhere.
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 Ubiquitous computing (abbreviated to “ubicomp”) refers to a new genre of computing in which the computer
completely permeates the life of the user. We now call it: Internet of Things (IoT) !!
 In ubiquitous computing, computers become an invisible force, assisting the user in meeting his or her needs
without getting in the way.
 In this new wave of computing , computers are invisibly embedded into the world around us and they proliferate
everyday objects imparting them the ability to communicate with RFID(radio-frequency identification) tag.
What it means?
Uses & Applicability
1. Business through Online gaining Momentum
2. Decrease in Intermediary support
3. Tendency for Self Service
4. Demands Fulfillment – 24*7
Visualize here !

8. In-Memory Computing
 Besides delivering a new storage tier, the
availability of large amounts of memory is driving
new application models for In-memory computing.
 Advantages: Improved transactional application
performance and scalability, Lower latency
application messaging, faster batch execution and
faster response time in analytical applications.
 In-memory applications platforms include
 In-memory analytics,
 Event processing platforms
 In-memory application servers
 In-memory data management
 In-memory messaging
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 In-Memory Computing is the use of flash memory in consumer devices, entertainment equipment and other
embedded IT systems.
 It offers a new layer of the memory hierarchy in servers that has key advantages — space, heat, performance
and ruggedness .
 As cost and availability of memory intensive hardware platforms reach tipping points in 2012 and 2013, the in-
memory approach will enter the mainstream.
What it means?
Uses & Applicability
1. Business through Online gaining Momentum
2. Decrease in Intermediary support
3. Tendency for Self Service
4. Demands Fulfillment – 24*7
Visualize here !

9. Senseye
 Senseye is still a prototype and not a
commercialized technology.
 Some of the functions that can be controlled with
the help of this technology include ;
 activating screens
 playing games
 scrolling websites
 and almost any simple interaction with that
can be done via mouse or touch screen.
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 Senseye technology allow users to control their devices with the help of their eyes.
 It tracks the eyes of a user with the help of the front-facing cameras, which are usually installed in a smart
phone.
 Senseye is based on a ITU Gaze Tracker project - an open source eye-tracking solution intended for people with
disabilities, particularly those who cannot work using regular interfaces.
 Senseye is known as Copenhagen Project, since its launch at Mobile Startup Weekend Copenhagen in June 2011.
What it means?
Uses & Applicability
1. Business through Online gaining Momentum
2. Decrease in Intermediary support
3. Tendency for Self Service
4. Demands Fulfillment – 24*7
Visualize here !

10. Consumerization
 The primary impact of consumerization is that it is
forcing businesses, especially large enterprises, to
rethink the way they procure and manage IT
equipment and services.
 Equally importantly, large enterprises have become
increasingly dependent upon consumerized
services such as search, mapping, and social media.
 The capabilities of firms such as Google, Facebook,
and Twitter are now essential components of many
firm’s marketing strategies.
 It will make advertising-based services to spread
into major corporate applications such as email,
Customer Relationship Management (CRM), and
Intranets.
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 Consumerization is more of an approach than a technology as such. But it is going to rule IT innovations in the
years to come.
 Consumerization is a term used to describe the growing tendency for new information technology to emerge
first in the consumer market and then spread into business and government organizations.
 The emergence of consumer markets as the primary driver of information technology innovation is seen as a
major IT industry shift and it will rule the years ahead.
What it means?
Impact & Applicability
1. Business through Online gaining Momentum
2. Decrease in Intermediary support
3. Tendency for Self Service
4. Demands Fulfillment – 24*7
Visualize here !

11. Big Data Analytics
 Big Data analytics has the following advantages
over the traditional data warehousing processes :
 The ability to converge data from multiple
data sources, both structured and
unstructured.
 Quick time to information in extracting value
from data sources that include mobile
devices, RFID, the web and a growing list of
automated sensory technologies.
 Scalability.
 Improved decision-making.
 Ever-narrower segmentation of customers.
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Applicability & Advantages
1. Business through Online gaining Momentum
2. Decrease in Intermediary support
3. Tendency for Self Service
4. Demands Fulfillment – 24*7
Visualize here !
 The Analytics of Big Data is called Big Data Analytics.
 Big data consists of datasets that grow so large that they become awkward to work with using on-hand database
management tools. Difficulties include capture, storage, search, sharing, analytics, and visualizing.
 Big data spans three dimensions: Volume, Velocity and Variety.
 Volume – Big data comes in one size - Large.
 Velocity – Big data is time-sensitive and must be used as it is streaming in, to maximize its value.
 Variety – Includes unstructured data of all varieties: text, audio, video, click streams, log files and more.
What it means?

12. Social Media Analytics
 Social media analysis tools are useful for examining
social structure and interdependencies as well as
the work patterns of individuals, groups or
organizations.
 Social media analysis enables marketers to directly
measure their social media efforts, and understand
how conversations on social networks and online
communities influence marketing performance.
 Since social media plays huge role in
communicating to customers and branding , Social
media analytics will become a n inevitable tool for
all organizations for building strategies, market
penetration, market, trend analysis, fraud
detection and etc.
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 Social Media Analytics is the latest trend and effective technique used in modern day social analytics.
 Social analytics describes the process of measuring, analyzing and interpreting the results of interactions and
associations among people, topics and ideas.
 Social network/media analysis involves collecting data from multiple sources, identifying relationships, and
evaluating the impact, quality or effectiveness of a relationship.
What it means?
Uses & Applicability
1. Business through Online gaining Momentum
2. Decrease in Intermediary support
3. Tendency for Self Service
4. Demands Fulfillment – 24*7
Visualize here !

13. Real-Time Analytics
 Precisive and powerful market research tool.
 Real-time analytics can provide up-to-the-minute
information about an enterprise's customers and
their behavior, thus enabling quicker business
decisions.
 Support instant refreshes to corporate dashboards
to reflect business changes throughout the day.
 Real-time analytics supports unpredictable, ad hoc
queries against large data sets.
 In scientific analysis such as the tracking of a
hurricane's path, intensity, and wind field, with the
intent of predicting these parameters hours or days
in advance.
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 Real-time analytics is the use of, or the capacity to use, all available enterprise data and resources when they are
needed.
 It consists of dynamic analysis and reporting, based on data entered into a system less than one minute before
the actual time of use.
 It is also known as real-time data analytics, real-time data integration, and real-time intelligence.
What it means?
Uses & Applicability
1. Business through Online gaining Momentum
2. Decrease in Intermediary support
3. Tendency for Self Service
4. Demands Fulfillment – 24*7
 Technologies that support real-time analytics:
 In-database analytics.
 Data warehouse appliances.
 In-memory analytics.
 Massively parallel programming (MPP) - the
coordinated processing of a program by
multiple processors that work on different
parts of the program, with each processor
using its own operating system and memory.
 Processing in memory (PIM) - a chip
architecture in which the processor is
integrated into a memory chip to reduce
latency.
Tech Factor

14. Voice Command Based Applications
 The application using a natural language user
interface can be used to:
 Answer questions.
 Make recommendations.
 Perform actions by delegating requests to a
set of web services.
 Adapt to the user's individual preferences
over time.
 Perform tasks such as finding
recommendations for nearby restaurants, or
getting directions.
 Perform all usual tasks that can be done
using common UI in conventional apps.
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 Development of voice command based application can be traced to its predecessor – Speech recognition
software. Speech Recognition is the older technology that can translate spoken words into text. These systems
analyze the person's specific voice and use it to fine tune the recognition of that person's speech, resulting in
more accurate transcription.
 Voice command based application enables us to control your computer/mobile by just speaking to it.
 Ex: Apple’s Siri, Nuance Voice Control 2.0 , Voice2Go etc
What it means?
Uses & Applicability
1. Business through Online gaining Momentum
2. Decrease in Intermediary support
3. Tendency for Self Service
4. Demands Fulfillment – 24*7
Visualize here !

15. Augmented Reality
 Navigation - Enhanced GPS systems are using
augmented reality to make it easier.
 Sightseeing – Can augment a live view of displays in
a museum with facts and figures related to it.
 Military – With a Heads-Up Display the pilot doesn't
have to look down at the aircraft's instrumentation
to get the data they need.
 Medical - Augmented reality can reduce the risk of
an operation by giving the surgeon improved
sensory perception. This technology can be
combined with MRI or X-ray systems and bring
everything into a single view for the surgeon.
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 An augmented reality system generates a composite view for the user that is the combination of the real scene
viewed by the user and a virtual scene generated by the computer that augments the scene with additional
information.
 The virtual scene generated by the computer is designed to enhance the user's sensory perception of the virtual
world they are seeing or interacting with.
 The goal of Augmented Reality is to create a system in which the user cannot tell the difference between the
real world and the virtual augmentation of it.
What it means?
Uses & Applicability
1. Business through Online gaining Momentum
2. Decrease in Intermediary support
3. Tendency for Self Service
4. Demands Fulfillment – 24*7
Visualize here !

16. Thank You
Just write to me at
mithrekc@gmial.com
or call me at +91-
9482981790