A merchant's guide to conducting a quarterly performance review discussion with your direct reports. Topics to cover are outlined within presentation. Invest in your team's talent development by scheduling a QPR 3 times per year. Mech/ Merchandise /Revenue/Gross Profit/Margin/Dollars/Data/Ecommerce/Omnichannel/Retail

1. Joan Braatz, Vice President Merchandising
How to Conduct
Quarterly
Performance
Review (QPR)

2. Why Meet
Quarterly?
• Share big picture observations
• Discuss career planning
• Assess potential of direct report
• Deliver corrective feedback
• Provide coaching

3. QPR Objective
Qualify mid-year performance, provide
constructive feedback and coaching in
order to optimize results prior to year end
review. Share observations. Raise
concerns. Collaborate on proactive actions
to address.

4. Direct Report
Prepares:
 Summary of KPI QTR
performance
 Quantify “What’s going well”
 Identify “What’s not going to
plan”
 What’s for next upcoming QTR?
 Updates on IDP

5. Net Sales
Headwinds
Tailwinds
Gross Profit
Inventory Turn
GMROI
Report KPI
Performance
QTR

6. What’s Going
Well?
 Identify Key Achievements
 Discuss Progress on Goals
 Tie Back to Annual Financial Plan
 New Brands, Launches
 Celebrate MAT Team New Hires & Promotions

7. What’s Not
Going Well?
 Define Missed Opportunities
 Discuss Negative Impact on Goals
 Tie Back to Annual Financial Plan
 Align on Solutions to Overcome
 Discuss MAT Team Open Positions

8. • Restate Goals for Upcoming QTR
• Identify Opportunities
• Alert Challenges or Concerns
• Align Resource Needs
What’s the Focus
Until Next QPR?

9. Discuss IDP
Individual Development Plan:
• Review Professional Goals
• Develop New Desired Skills
• Sharpen Established Competencies
• Strengthen Identified Weaknesses

10. • Reference 1:1 Meeting Notes from Weekly Checks & Balances
• Share Candid Feedback Where Appropriate
• Provide Coaching to Improve Results
• Ask How You Can Help
Deliver Feedback to Direct Report

11. “Success leaves clues.
But they must be
acted upon.”
- Tony Robbins

12. Thank You
braatzjoan@gmail.com
214-733-9677
https://www.linkedin.com/in/joanbraatz/
https://joanbraatz.com/