1. JOAN BROWNE
84-42 88th
Street Queens, NY 11421│ 347-948-2688│ ms.joanbrowne.gmail.com
Office Manager/Hospital Administrator
Office Professional with over 10 years experience managing day to day departmental operations. Including supervising
administrative staff, preparing documents for accounting department receivable and payable, managing budgets, creating
file room systems and developing, organizing supply room production. Expertise using: Word, Excel, PowerPoint,
Outlook, and Desktop Publisher.
EXPERIENCE
Robert HalfStaffing New York, NY
Office Manager, 2014-Present
 American Express,Ispsos Marketing, Handshake, D+H Fund Tech and Public Prep School
 Answer 10 phone lines and directed calls as requested
 Coordinated and managed meeting in conference rooms, Prepare Travelplans for Executives of the company
 Developed Excel spreadsheet to facilitate budgets for tracking for charter schools and Medical offices
Bowery Resident Committee
Office Manager, 2011-2014 Brooklyn, NY
 Developed and maintained computerized and manual managed systems to store and process data such as
personnel activities and information and to produce reports using CARES and AWARDS computer system
 Maintained daily operation of administrative office in the area of supervised Administrative Staff
 Supported higher level staff including processing DHS documentation, Medical documentation and maintained
client’s medical records with HIPPA regulation
 Directed and conducted recruitment, hiring and training of personnel
 Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures,
established rates for services,and coordinating financial reporting.
 Established and develop file room organized and created documentation system for the Men’s Assessment Center
 Kept Excel records of office supplies and furniture record
Assess Staffing
Maimonides Medical Center New York, NY
Administrative Assistant Breast Cancer department, 2009-2010
 Scheduled patient for surgery in the medical department
 Process medical clearance forms for patients with the assistant of doctors and physical assistant
 Process Insurance verification
 Updated and kept medical records using HIS computer system
 Submitted weekly budget for managers for doctors tracking insurance and co-payments
 Report on collectability and financial projections monthly
Queens Long Island Medical Group Queens,NY
Medical Assistant, 1997-2002
 Family medicines, Ophthalmology, Orthopedics, Pediatrics and Pulmonology Department
 Prepared appointment for patients and referrals for specialist by computer
 Implemented vital signs for doctor’s physicals
 Maintained exam room with restocking of medical supplies
 Sterilized Exam equipment for doctor procedures Auto clave
EDUCATION
American-Intercontinental University Hoffman Estate,IL.
BA in Business management in Health Care Administration June 2011