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PRODUCT
Survey
handbook/
product/
survey
Quantitative outcomes
64 responses, 40 from sales
What is the best 'selling' feature of GitLab?
Why?
25x: CI integrated with SCM
24x: Single application for entire lifecyle
4x: SCM
Rest: Approvals, HA, Security
What feature / change are (potential)
customers most excited about? Why?
1. Security features
2. Issues (incl. portfolio management), CI
3. Kubernetes
4. Almost every other feature in GitLab
What should we be working on, that we're
not currently (or are planning to)? Why?
1. Issues (incl. portfolio management)
2. SCM / Code review
3. HA
4. Everything else
What are we doing product-wise that we
shouldn't be doing? Why?
No consensus whatsoever, but some highlights:
—Spend less time on X, where X is currently dominated by
other players in the market (JIRA, security tools,
AutoDevops)
—Building out more breadth
—Adding features to Core/Starter
Conclusions
1. There is a lack of insight in what we're building
2. It's unclear how we make decisions
3. We're not consistent in giving feedback
Actions
There is a lack of insight in
what we're building
—Easier to consume plans: /direction/manage
—Easier to reach PMs: /product/handbook/
categories
—PM/EM FGUs
Actions
It's unclear how we make
decisions
Prioritization process added to each /direction/
[manage,plan, ..] page
Actions
We're not consistent in giving
feedback
1. In doubt, ping a PM: /handbook/product/
categories
2. Maintain the Single Source of Truth: Issues
3. Keep up with the feedback!
Questions?
—What am I most excited about? => Q4
—Are we doing more depth now? =>
—Biggest concern? =>
# $
/
—11.4 best release ever? =>
✅
—When is GitLab 12.0 happening => March 22nd, 2019
—Best editor? => VSCode + GitLab extension by Fatih
—How is my daughter doing? =>
—What is your favorite emoji? => /

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Product update Oct 1

  • 5. What is the best 'selling' feature of GitLab? Why? 25x: CI integrated with SCM 24x: Single application for entire lifecyle 4x: SCM Rest: Approvals, HA, Security
  • 6. What feature / change are (potential) customers most excited about? Why? 1. Security features 2. Issues (incl. portfolio management), CI 3. Kubernetes 4. Almost every other feature in GitLab
  • 7. What should we be working on, that we're not currently (or are planning to)? Why? 1. Issues (incl. portfolio management) 2. SCM / Code review 3. HA 4. Everything else
  • 8. What are we doing product-wise that we shouldn't be doing? Why? No consensus whatsoever, but some highlights: —Spend less time on X, where X is currently dominated by other players in the market (JIRA, security tools, AutoDevops) —Building out more breadth —Adding features to Core/Starter
  • 9. Conclusions 1. There is a lack of insight in what we're building 2. It's unclear how we make decisions 3. We're not consistent in giving feedback
  • 10. Actions There is a lack of insight in what we're building —Easier to consume plans: /direction/manage —Easier to reach PMs: /product/handbook/ categories —PM/EM FGUs
  • 11. Actions It's unclear how we make decisions Prioritization process added to each /direction/ [manage,plan, ..] page
  • 12. Actions We're not consistent in giving feedback 1. In doubt, ping a PM: /handbook/product/ categories 2. Maintain the Single Source of Truth: Issues 3. Keep up with the feedback!
  • 13. Questions? —What am I most excited about? => Q4 —Are we doing more depth now? => —Biggest concern? => # $ / —11.4 best release ever? => ✅ —When is GitLab 12.0 happening => March 22nd, 2019 —Best editor? => VSCode + GitLab extension by Fatih —How is my daughter doing? => —What is your favorite emoji? => /