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Attract, Acquire and Retain Customers in The Restaurant Industry
1. Attract - Acquire - Retain
Taking Your Restaurant Guest Experience Program
To The Next Level.
2. Your
Customer
Has Evolved
Age demographics have
changed
Customer reviews are no
longer word of mouth
Technology has evolved
significantly
Marketing strategies are
digital
3. The Industry
Has
Changed
Concepts such as “Fast Casual”
have changed eating habits
Grocery stores and C stores are
taking a bite out of restaurant sales
Growth of “Off Premise” dining is
changing the nature of the business
Declining customer counts has
become an ongoing trend
5. Do You Have
A Plan
Attract new customers
Acquire them with
food quality and
superior service
Retain them to be
return customers
6. Do You Have A Strategy
Attract Acquire Retain
• Search Engine Listings
• Social Media Marketing
• Community Involvement
• Food Quality Management
• 5 Star Service
• Four Walls Marketing
• Target Customer Strategies
• Loyalty Marketing
• Email Marketing
While Building Your “Off Premise” Sales
7. How Can
Technology
Assist You
Improve Your Search Engine
Listings
Social Media Marketing
Restaurant Reputation
Management
Database Building Programs
Email Marketing
Loyalty Marketing
Online Server Training