John Thomas

hci usability collaboration pattern language human factors creativity cscw social media ux story storytelling serious games e-learning sensemaking chi information technology artificial intelligence problem formulation innovation user interface knowledge management hci4d complexity diversity natural language conversation history learning future games trust on-line trust digital divide common ground world wide web intranet web design aging turing robotics the singularity cognitive computing ethics robots future studies ai social impacts user experience design thinking design rationale amateur sports weekend warrior sports softball tennis golf problem solving user studies problem finding problem reframing ubiquitous computing economics cost-cutting business process re-engineering penny-wise history of computing conversational frames rationality organizational learning stories narrative handovers handoffs story base narrative methods socio-technical software productivity ibm industrial research incentives green it ecology captology smarter cities motivation user-centered design developing world global south icd4d third world ucd empathy theory of mind rhetoric conversational analysis end user programming programmer productivity reality transfer work hcic pedagogy e-trust ecscw ecscw 2007 handover handoff native american upa learning objects icai cal cai chi 2005 patten language social computing