Personal Information
Entreprise/Lieu de travail
Greater Los Angeles Area United States
Profession
Customer Service Contact at Monet Software
Secteur d’activité
Technology / Software / Internet
Site Web
http://www.monetsoftware.com
À propos
Member of the high-performance team at Monet, working on our cloud-based workforce management solution.
Mots-clés
saas
call center
software
workforce management
contact center
software as a service
numbers
data
trends
forecasting
figures
workforce otpimization
infographic
statistics
workforce optimization
real-time adherence
adherence
customer relationship management
customer service
performance
call center agents
customer experience
workforce
bpo
wfm
wfo
service levels
agents
Tout plus