This document discusses getting feedback from users and provides pros and cons. It notes that getting feedback requires going outside one's comfort zone and extra work. However, feedback can provide positive responses, good publicity, and thousands of quality responses if done correctly. The document also lists software options for collecting feedback like UserVoice and Google Forms. It provides an example of feedback collected, including stats. Finally, it recommends sites to view demonstrations and documentation on getting user feedback.

1. Effective Feedback
MyEd Student/Staff Feedback

2. MyEd Student/Staff Feedback
• Involves
going
out
of
the
comfort
zone
• Extra
Work
(implementation,
product
research,
coding)
• Requires
Effort
Cons of trying to get feedback from users
• You
have
to
talk
to
people

3. MyEd Student/Staff Feedback
• Getting
positive
responses
as
people
notice
our
interactions
• Good
publicity
and
increasing
popularity
• If
done
right,
you
can
get
thousands
of
quality
responses
Pros of trying to get feedback from users
• Know
what
you
really
need
to
change/update

4. MyEd Student/Staff Feedback
Software Options

5. MyEd Student/Staff Feedback
Results:

6. MyEd Student/Staff Feedback
UserVoice
Google Forms
160 in
person
ratings.
69% :)
25% :|
5% :(
2775
individual
ratings
415 Feedback messages
16 Feedback Ideas
Stats for Nerds:
4
Sessions
2
Months

7. MyEd Student/Staff Feedback
Detailed Feedback Wordle About Email

8. MyEd Student/Staff Feedback
Dealing with Feedback
A very specific summary of UserVoice feedback

9. MyEd Student/Staff Feedback
A Demo:
UserVoice Demonstration: MyEd Mobile

10. MyEd Student/Staff Feedback
Sites to look at:
www.uservoice.com
http://j.mp/version2_docs
http://j.mp/MyEd_UV