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The Muddle in 
the Middle Series 
Dealing with a problem child and 
the birth of something new 
A Nativ Whitepaper/ www.nativ.tv 
WE NEED 
TO TALK 
ABOUT 
MAM
2 A Nativ Whitepaper/ www.nativ.tv
3 
Media asset management and 
its family of relatives have been 
around for decades and are still 
an omnipresent subject in media 
technology circles. 
The industry continues to generate numerous “Request for Proposals” stating the need 
for a new “MAM System”. 
However, MAM increasingly represents a nebulous term - a silver bullet to solve all media 
management woes. More worryingly, it no longer seems to encapsulate many of the problems the 
industry faces when managing the creation and distribution of TV content in today’s data-driven, 
multi-platform world. 
In this technology-focused paper we discuss why the siloed, monolithic MAM approach will die 
out and why addressing the entire value-chain is becoming increasingly important. We explain 
how new “Media Logistics Platforms” promise to provide a content and data pathway to the 
ultimate big data, OTT promise: programmatic service creation.
A Changing World 
If you were to ask somebody at the turn of the millennium to define media 
asset management, you’d probably be told that it meant maintaining control 
and access to your media assets. A MAM system was a place to put your 
audio-visual content, to store it, to sort it and to categorise it. Ultimately, 
some would argue that the MAM was also a place where content went 
to die – such was the closed and clunky nature of early MAM systems. 
Back then, when broadcast TV dominated, workflows were 
well understood and technology was keeping pace with market 
demands. It was assumed that business processes would 
remain unchanged for long periods, or at least be subject to 
only minor modifications, and I.T. systems were built to support 
this assumption. In addition, the broadcast engineering division 
was a very different beast to the in-house I.T. department and 
it wasn’t always clear where a MAM should sit in an organisation, 
or whom should manage it. 
Much has changed in recent years. Multi-platform OTT video 
has grown from a stuttering start to a worldwide powerhouse. 
Digital TV Research predicts that OTT video revenues are set 
to rocket to $42 billion by 2020. In fact, OTT video services are 
now threatening to disintermediate many incumbents, bringing 
greater targeting and richer content. Although few would 
suggest that OTT will replace linear broadcast altogether, 
most would agree that the TV landscape has changed 
radically and forever. 
This explosion of OTT services creates opportunity and threat 
in equal measure. Although demand for TV content is growing, 
increased competition requires content owners to produce 
more content more efficiently and target audiences wherever 
they are. To address this new TV marketplace, content owners 
and distributers are facing huge challenges both commercially 
and operationally as they seek to navigate a dizzying array of 
technologies, standards and commercial models. In this new 
TV ecosystem the risks are high, the rewards are great and 
the competition is fierce. 
So, although consumers are awash with 
great content on exciting new platforms, 
behind the scenes the logistics elements 
of the TV supply chain are creaking and 
starting to show their age: The old MAM 
architectures no longer meet the new 
media management challenges. 
4 A Nativ Whitepaper/ www.nativ.tv
5 
A Broken Concept 
What’s clear is that the file-based, multi-platform TV industry hasn’t just placed 
demands on the delivery side of TV. It has put pressure on the entire value 
chain, from commissioning and production all the way to post-production and 
distribution. This in turn has forced the MAM system to do so much more. 
The list of requisite features is now seemingly endless; ingest, 
QC, storage, transcoding, metadata enriching, tagging, editing, 
approvals, publishing and on and on. In fact as the list of features 
grows, MAM seems an increasingly amorphous concept; more 
of a catch-all agglomeration of features relying on software 
architectures that are rapidly showing their age. To make matters 
even more confusing, new terms have arisen such as “PAM”, 
“OVP” and “video content management”, so that purchasers 
are faced with a Venn diagram or evolving concepts. 
In addition to the long list of “must-have” features, some 
of the non-functional characteristics of a traditional MAM 
are just as problematic: 
• Monolithic – typically one or two servers carrying all the 
software. No option for scaling horizontally and sharing 
resource across multiple machines in the cloud. 
• On-Premise – usually the MAM is an internal 
technology that sits behind the corporate firewall 
with no multi-tenancy support. 
• Siloed and partially closed – It has an API which is more 
of an afterthought, using outdated integration technologies. 
• Workflow is a separate consideration – this is seen 
as a completely separate piece of software that must also 
be bolted on. 
• One-size-fits-all user interface - The UI needs to offer 
myriad functionality while providing contexts to support both 
operational and creative users. 
• Requires a lengthy integration project – The above 
characteristics mean that a new MAM project can easily 
cost you upwards of a million dollars. 
• Risky implementation – Most traditionally managed, 
large-scale I.T. integration projects fail. 
Combine these with the rapidly changing 
demands of the new TV ecosystem and 
it’s no wonder so many MAM projects 
fail to deliver on their promise.
What’s Breaking It? 
The usefulness of traditional MAM systems is being indirectly eroded by 
rapid changes in consumer-driven technology and audience behaviour. 
Advances in these areas have brought about user-friendly devices, with 
fast processers to enable smooth video decoding and high resolution. 
Fixed line and mobile networks have enabled delivery of high 
quality video and a true multi-platform TV experience. Cloud-based 
services have paved the way for easy file sharing, social 
media and cross platform, scalable services. 
These advances have catalysed a disruptive OTT play from new 
entrants such as Google, Amazon, Apple, Netflix, and Spotify. 
To combat this, many broadcast incumbents have also moved 
to create new personalized, multi-screen service experiences 
to test audience appetite. Whether you’re a disrupter or an 
incumbent, the results of these early experiments are clear: 
this is what consumers want. The services are successful. 
The experiment is becoming the core business. 
Multi-screen, personalized video services and the competitive 
requirement to deliver on-demand content at scale hugely 
increases the complexity of a now non-linear supply chain. 
The commercial cost of getting this supply chain management 
wrong is also increased. In this context traditional MAM 
architectural models, engineered for predictable and linear 
schedule services, become unfit for purpose. The challenge 
here is further compounded by a lack of file format 
standardization, and the problem of legacy systems still 
largely engineered for a logistics model dictated by tape. 
This leaves a media logistics and supply chain gap for premium 
media and brands. On the delivery side, the market is served 
by solutions that offer service delivery and service management 
for the multi-screen consumer, the now mature Online Video 
Platform (OVP) market. This space has reached a point in its 
development where there are a small number of market-leading 
players such as Ooyala, thePlatform, Brightcove, and Kaltura, 
as well as major vendors such as Ericsson and Cisco. 
However, as the OVP platform market has 
matured, it has exposed the vital need 
for upstream logistics solutions, and the 
immaturity of current offerings in this area. 
The best solution must provide both new-generation OTT service 
providers and traditional broadcasters with hosted platforms 
for production integration, media/data management, content 
exchange and workflow control. 
6 A Nativ Whitepaper/ www.nativ.tv
7 
Vertical to Horizontal: The Birth of Media Logistics Platforms 
As the fight for audience continues, there is a need to target viewers more 
accurately with the right content and the right commercial model. The upstream 
elements of the value chain need to support an end-to-end platform-approach 
and replace silo-ed media management systems if this efficiency is to be realised. 
So if MAM as you know it is dying out and there is a need 
to create and deliver file-based content more cost-effectively 
and intelligently, what fulfils this need? 
The new TV marketplace requires modular media 
management platforms and services to help media 
companies manage this complexity – to help them be that 
vital media management and staging platform for producers, 
aggregators, and service providers. This demand has created 
supply. A range of players in the media technology and 
services market have launched platform propositions in 
these otherwise undefined markets. These include 
incumbents such as Technicolor, Deluxe and Sony DADC, 
as well as new entrants such as Nativ. 
These new platforms are being 
developed using new technologies 
and new architectures to address 
the next big challenge.
Consumer-Driven Technology: 
The New Building Blocks 
Perhaps ironically, the same consumer technology that has broken the old 
enterprise MAM approach is offering opportunities to fix media logistics 
problems brought about by cross-platform, personalised TV. 
When coupled with a lack of clarity around long-term cloud 
pricing and the obligatory security concerns, it’s no surprise that 
this new concept has seemed all too risky and more of a barrier 
than an opportunity. 
Things are now changing fast though as the media and 
entertainment sector becomes an increasingly important 
target market for IaaS vendors. As the price wars continue and 
technology improves it’s becoming increasingly viable to manage 
large media file storage and processing natively in the cloud. 
The good news is that many of the forward thinking software 
vendors are highly aware of this and are staking their future on 
the cloud; and it’s clear that many more will follow. 
The hype is over, IaaS technologies are 
maturing and most would agree that the 
writing is on the wall – cloud technology 
is here to stay. 
There are a number of new technologies and architectural 
approaches that are finally paving the way for a more efficient, 
end-to-end media logistics strategy. Although they have evolved 
to support huge consumer-driven cloud-based propositions they 
are now mature enough to be harnessed farther upstream in the 
TV supply chain. They promise to deliver true cost savings and 
allow more budget to be invested in the creation process rather 
than overspending on media logistics. 
Infrastructure as a Service (IaaS) 
Replacing in-house I.T. infrastructure (“the server room”) with 
cloud-based services enables companies to swap capex 
for opex and meet spikes in demand by auto-scaling their 
infrastructure as and when required. At a glance this seems an 
attractive proposition when considering that many elements of 
the production industry are project-based and budgets are tight. 
It’s a great opportunity to throw out old on premise kit and start 
afresh with a new, more flexible procurement model. In addition, 
cloud offers advantages for providing end-to-end services as 
infrastructure can reside outside the corporate network and 
therefore be made available to partner companies, offering 
enhanced collaboration and streamlined workflows. 
However, the media and entertainment industry is one of the 
last industries to embrace cloud en masse and end-to-end. This 
has been for good reason, as production file sizes can be vast 
and the cost and time taken to move heavy assets in and out of 
the cloud has been prohibitive. Also a hybrid approach has made 
software re-architecture hugely complex - cloud-based media 
services have been too isolated from on premise systems and 
lacked the rich APIs to make wider enterprise-integration viable. 
It’s now clear that for content owners to enjoy the level of scale 
and cost-savings offered by cloud platforms, the software must 
make the leap to being “cloud-native”. The entire platform must 
reside on a scalable, virtual environment, either in a private or 
public cloud. 
8 A Nativ Whitepaper/ www.nativ.tv
9 
Web Technologies 
The same market forces that have moved consumer software 
to the cloud have brought about a rapid evolution in user 
interface technologies, both in the browser and the back end. 
Across all facets of enterprise I.T., user interfaces are becoming 
increasingly HTML5-based. 
Since the dot com bubble burst, HTML standards have moved 
at pace. The latest HTML5 standard is evolving quickly and, 
combined with powerful new JavaScript and CSS libraries, it’s 
becoming quicker and cheaper to make beautiful user interfaces 
that work well on desktops and tablets alike. The web start-up 
world is buzzing again. 
These new standards allow developers and designers to create 
user interfaces that offer the same degree of sophistication 
and responsiveness as desktop applications. As users more 
frequently access web-based services through mobile devices 
and apps, they have come to expect more elegant user 
experiences in the enterprise I.T. space. This has brought about 
a slew of disruptive start-ups aiming to replace the older, clunky 
enterprise I.T. applications of the past. This new generation of 
web start-ups has spawned many new technologies, frameworks 
and device technologies, all of which can be harnessed for next 
generation media management platforms. 
These new technologies offer significant benefits for 
future media logistics platforms because where end-to-end 
collaboration is concerned, isolated desktop apps are not 
going to cut it. 
Consumerization of IT 
Thanks to the consumerization of enterprise I.T., smartphones, 
mobile apps, and cloud storage are the norm and users 
increasingly enjoy almost unthinkably simple access to 
business applications. It’s therefore no surprise that there 
is an increasing trend towards BYOD (Bring Your Own Device), 
where workforces bring their own technologies into the 
work place and expect to use them for work purposes. The 
smartphone and tablet revolution offers huge benefits when 
it comes to media management workflows. Users can interact 
with workflows at any time, in any location, which can bring 
efficiencies to workflows and save time and money. 
Mobile devices, with their limited screen size, naturally lend 
themselves to an app-based approach. Media technology 
companies can embrace this by offering simpler applications 
that allow users to participate in media workflows without 
having to log in to the full system. This approach offers discrete 
functionality which can be accessed on the move – functions 
such as review and approval, commenting and real-time 
business analytics. 
Microservices 
Perhaps the biggest change brought about by the intersection 
of enterprise I.T. and consumer cloud technologies relates to 
underlying software architectures. As mentioned, the public cloud 
offers almost limitless access to cheap compute and storage 
with a promise that a shared technology platform can expand 
and contract to meet demand. However, taking advantage of 
commodity compute and storage at scale can only be harnessed 
if a platform is architected to scale horizontally across hundreds 
of servers. It will also only feasibly work if the application user 
interface is web-based and the platform is multi-tenanted. 
Hence, the availability of cloud services has helped usher 
in a new way of architecting software where enterprise 
applications are broken up into simpler, shared services that 
can be developed and managed separately and scaled out and 
deployed independently. This “microservice” concept is based 
on a service orientated philosophy and allows faster development 
and roll out through better decoupling of functionality, and 
of course huge scale and cost-savings for shared platforms. 
In the MAM world, these “cloud-native” platforms are few 
and far between and in fact most MAM systems are single-server, 
monolithic and cannot scale horizontally. It’s all very well 
deploying a legacy MAM system to a virtual machine in the cloud, 
but it offers few benefits if the underlying scalability is not there.
What Defines a 
Media Logistics Platform? 
There are some key features that the new TV 
supply chains demand and that define the 
new breed of media logistics platform. 
Production Integration 
In order to manage end-to-end, file-based content workflows, 
MLPs must be integrated into the heart of pre-production and 
production processes. Such systems must be deeply embedded 
into edit and logging environments and support workflows 
related to commissioning, storage and data management. 
Gathering data at source is key to understanding the 
performance of content, so MLPs must support the gathering 
of a rich set of business data and content metadata that can 
be embellished throughout post production and distribution. 
In many existing workflows, loss of data can inhibit the 
successful exploitation of content for new services. 
Asset Management 
An MLP has to be more than just a faster and more efficient 
content pipe. It has to be an asset management platform in its 
own right. One major inefficiency of the systems architecture 
of many media companies is that multiple content and data 
repositories make it difficult to track and retrieve content. 
The MLP needs to offer a pathway to a single hosted asset 
management system that enables media to flow into, and be 
warehoused in, one common platform. It must integrate with 
hierarchical storage management systems to support advanced 
retention policies and economical storage of content at scale. 
End-to-End and File-based 
In order to enjoy real cost savings when managing the creation 
and delivery of TV content it’s important to consider an end-to-end 
approach to manage both data and media. Shifting content 
from file to tape and back again is hardly going to bring about 
cost savings. Only when a file is digitised can it be stored and 
processed on commodity I.T. It’s only by allowing content and 
data to pass more efficiently along the value chain that money 
can be saved and content can be better targeted. 
Multi-tenanted 
Multi-tenancy is an architecture in which a single software 
platform serves multiple customers. Each customer is called 
a tenant. Multi-tenancy allows MLPs to support fine-grained 
access control and the ability for internal and external users and 
systems to interact with content and data services in a secure 
fashion. From an architectural standpoint, this is also a critical 
function if economies of scale are to be offered via shared 
microservices, scaled across commodity cloud infrastructure. 
Data Continuity 
End-to-end data continuity is critical. It’s all very well delivering 
content to myriad platforms, but without a rich set of data, 
how will it be matched to audiences and their on-demand 
viewing profiles? 
Much of MAM has been focused on managing assets and 
limited metadata and yet data is the key to the OTT promise 
of a personalized TV experience and high content performance. 
A lack of taxonomy standardization and the proliferation of 
silo-ed MAM systems means that from creation to consumption, 
much valuable metadata is lost between each stage of the 
supply chain. 
The key to supporting search, profiling, advertising and TV 
monetization in general is capturing as much data as possible 
at the commissioning stage and preserving and enriching it 
through production, post and distribution, without the need for 
manual data wrangling. Hence, a core requirement of an MLP is 
the ability to translate and preserve business data and metadata, 
manage taxonomies, and validate exchange formats end-to-end. 
10 A Nativ Whitepaper/ www.nativ.tv
11 
API Driven 
As your media and data travels its end-to-end journey, it will 
need to visit any number of integrated and third party services, 
including transcoders, QC applications, review and approval apps 
and edit tools. A rich API is key to avoiding vendor lock-in and 
cheaply plugging into best of breed services both on premise 
and in the cloud. 
Clearly in the complex world of media management, openness 
is key. This can only be realised by MLPs offering a robust and 
flexible API that plugs into third party systems can use and for 
new apps to be developed independently. In fact, in the vast 
ecosystem of media technology software, many would argue 
that the rich, web-based API is now far more important than 
the MAM feature set. 
This open API approach is a very different one to traditional 
MAM systems. Rather than being an afterthought, modern 
web-based APIs allow developers to rapidly develop new cross-platform 
apps that capitalise on existing services, to decrease 
time to market and allow them to focus on usability and features, 
rather than building system level services like storage, transcode 
and workflow from scratch. 
Flexible Delivery 
The need to increase the revenue yield on content acquired or 
produced is common to all media companies. Hence an MLP 
needs to facilitate the packaging and delivery of content to 
a broad library of common third-party publishers, as well as 
intermediary distribution infrastructure such as content delivery 
networks. This will enable profitable exploitation of new outlets. 
In this context plug-ability and data interchange is key. 
Cloud-Native 
The advantages of a cloud infrastructure model for a premium 
video logistics platform cannot be ignored. 
First, it enables a media company to more effectively scale its 
capacity as the volume of media managed and stored by such 
a platform grows. Second, it allows an MLP to offer a common 
roadmap of new features and capabilities that enables its 
customers to manage the common changes and challenges 
facing all premium media companies, such as new file formats. 
Third, it helps an MLP to directly reach production staff, service 
managers, and producers who need new tools to manage their 
media and, potentially, are not being appropriately served by 
internal IT or broadcast engineering – or both. 
Collaboration 
The increasing complexity of the TV supply chain is driving the 
need for greater collaboration between all parties in the media 
ecosystem. An MLP model enables new and more flexible tools 
for collaboration. 
The cloud model also enables more efficient remote access 
by increasingly nomadic operators working across multiple 
screens. In a market where even the workhorse PC, the Mac 
Pro, is effectively a portable device, anywhere and anytime 
collaborative access to a cloud platform is highly valuable. 
Workflow Automation 
It is clear that many elements of the TV supply chain are 
fundamentally creative and can neither be mechanized 
nor commoditised. However, for everything else, workflow 
automation can cut out manual labour, offer greater scale and 
remove human error. In a file-based world, workflow automation 
is a core component in the quest to lower the cost of creating, 
managing and delivering premium content at scale. Workflow 
is the cornerstone of the composable enterprise. 
Composable 
Greenfield opportunities in premium media are very rare. 
The norm is legacy systems, idiosyncratic workflows, and file 
format diversity. Hence it is vital that MLPs are highly modular 
and extremely configurable to address huge complexity and 
support existing legacy systems and processes. 
To support the new composable media enterprise, APIs will 
play a large role, but much more is required. To handle the level 
of diversity in technologies, standards and business models, 
every element of an MLP must be highly configurable, including 
workflows, metadata, business data and access control, with 
low operating impact and cost. 
Data Driven 
End-to-end business intelligence is key to “closing the loop” 
and feeding end-user content performance data back into the 
production process to maximise future production investment. 
It also plays a critical role in providing insight into the 
performance and efficiency of your media supply chain. 
Successful content creation and monetization requires near 
real-time analytics to enable content and finance operations 
to understand viewing performance at a per-asset level and 
help manage all content touch points for assets, from ingest to 
delivery. This can only be enabled by tracking data across the 
entire supply chain which in turn requires open media logistics 
platforms (and is often hindered by siloed MAM systems). 
Coupled with a composable enterprise, adaptability and 
competitiveness can be sustained.
Shattering the Monolith: The Composable Enterprise 
Below we discuss a fundamentally different architecture for future media 
management based on our own MioEverywhere platform design and the 
more general “Composable Enterprise” approach. 
Search Workflows 
Structured 
Unstructured 
This model takes horizontal process integration to an entirely 
new level by assuming that operating functions, processes, 
products and services will undergo continuous change and 
re-configuration. Recombinant “building blocks” can be selected 
and assembled in various combinations to satisfy specific 
user requirements. 
Rather than considering “islands” of functionality in the cloud 
or on premise, such as transcode and storage, we adopt an 
approach where the entire platform resides in a public or 
private cloud environment and business processes are broken 
down into the minimized set of “atomic” functions. 
The bottom layer represents commodity infrastructure as a 
service. The MLP “plugs in” to storage, network and processing 
services such as transcode, QC and rendering via its Resource 
layer. The Resource layer controls access to enterprise 
resources and ensures there are limitations based on access 
control and quotas. 
12 A Nativ Whitepaper/ www.nativ.tv 
Screener / 
Portal 
Mio 
Console 
Review & MAM / CMS OVP / OTT 
Approval 
Creative Tools Logging 
Adobe 
Avid 
Tasks 
Jobs 
Events 
Event Processing 
Jobs 
Actions 
Timed Actions 
Players 
Templates 
Assets 
Ingest 
Packaging 
Delivery 
Data 
Metadata 
User-defined objects 
Resources - Storage, I/O, Processing 
REST API 
Mio Objects 
Mio Services 
SDK / Java / Scripting 
Compute Storage Network 
Apps Mio Cloud 
Access 
Users 
Roles 
Accounts 
Analytics 
Above the resource layer sit a number of media management 
microservices that interact but are loosely coupled: 
• The Asset service provides access to functionality 
offered by a traditional MAM system, such as storage 
management, metadata management, media manipulation 
and content structuring. 
• The Access service provides security and fine grained access 
control. It layers on a multi-tenanted approach where objects 
and services can be accessed securely. 
• The Workflow service is a key component that allows upper 
level applications to automate repetitive tasks at scale and 
orchestrates between machine-based work and remote user-based 
tasks. 
• The Job service supports the simultaneous execution of an 
array of different background media processes which can be 
monitored and tracked.
13 
• Perhaps the most important service is the Data service. 
It goes much further than managing metadata for assets. 
It allows users and developers to define completely new 
object types and complex data hierarchies, for example, 
productions, series, episodes and rights information. This 
means that a single platform can manage and maintain data 
from pre-production and commissioning all along the supply 
chain to distribution to OTT and broadcast platforms. Data 
continuity is key to allowing content to be personalised, 
searched and found. 
On top of the service layer sits the RESTful API, which provides 
access to the underlying services. This open, web-based 
interface allows applications to be built on top of these services. 
The upper Application layer is where individual, cross-platform 
media management apps reside. The app approach allows 
individual applications to fulfil coherent roles and independently 
address both creative and operational needs for media asset 
management, workflow and beyond. (This goes against the 
traditional MAM model where a single user interface has to serve 
all functionality to all people.) App types can vary from traditional 
content management systems to mobile review and approve 
apps. Some products such as Adobe Premiere and Prelude 
already support this architectural approach and have worked 
successfully with an MLP. It seems likely that others will follow. 
What are the Barriers 
and the Drivers for MLP? 
There are still some barriers that have until recently slowed the 
progress of an MLP approach. For example in the cloud space 
alone, there are some big issues to tackle: 
• Moving heavy assets in and out of the cloud can 
be expensive. 
• The price fluctuation of cloud service providers 
is hard to predict long term. 
• Cloud often raises a fear of losing control of 
one’s content. 
• Worry about a public cloud platform suffering 
a sustained outage. 
Another barrier has been a lack of software solutions to bring 
the MLP promise to life, as for many vendors, re-architecting 
an on premise, monolithic platform from scratch is a real stretch. 
The composable / microservices approach is the complete 
opposite to the static, monolithic approach and re-engineering 
is a costly and complex challenge. 
Luckily many of these barriers are finally being overcome and 
accelerated by standards efforts from organisations such as 
DPP and AMWA, which are helping to make software and media 
interoperability more standardised. This in turn drives down costs 
and helps to commoditize the media logistics platform. 
A further catalyst is the increased maturity of cloud and IaaS 
and the fact that procurement is catching up with this approach 
to utilising I.T. infrastructure. As consumer IT breaks into the 
enterprise, BYOD and other trends are forcing enterprise 
software companies to think about usability and portability 
in their software design. 
Perhaps the biggest driver is confidence. There have now 
been some high-profile success stories in the realm of cloud 
TV and media management. (Netflix, BBC iPlayer, Amazon 
Instant Video to name but a few.)
Conclusions 
The web-connected consumer is forcing the traditional TV supply chain to evolve. 
The new TV market is a digital audience of one, where the consumer is in control and 
demands access to a personalized media experience across multiple, fragmented 
platforms. Maintaining competitive differentiation requires continuous innovation as 
product and service lifecycles continue contracting. In other words change is a constant. 
There is now a need to drive down the cost of producing and 
distributing content in a cross-platform way and to address 
emerging business models for monetising content. It is a reality 
of the media landscape today that supplier relationships, logistics 
networks, product design and customer service all live in a state 
of permanent flux. Hence, sustainable competitive advantage 
requires a high degree of operational adaptability. 
The same consumer-driven technologies which have paved 
the way for personalized, multi-platform TV have in turn made 
upstream processes in the production and post-production world 
really show their age. Many media I.T. services were built to serve 
static and often functionally siloed operating model which are 
rapidly dying out. The incumbents are frequently weighed down 
with unwieldy, patched-together technology stacks. They still rely 
on outsourced manual labour and extensive workarounds and 
front offices are disjointed from their colleagues at the back. 
Media I.T. needs to become much more horizontally integrated 
and dynamically composable to keep pace with the speed 
of media businesses today. Fortunately, new consumer 
technologies can be harnessed to improve the entire TV and 
video supply chain. This can only be brought about by removing 
silos and introducing new end-to-end, data-driven architectures 
that rely on composable, web-based technologies that can 
operate cheaply at scale. It brings about the need for a new 
media management paradigm as drastic as the paradigm 
shift from linear broadcast to OTT. 
The overwhelming complexity of cross-platform TV can only 
be managed by a completely new family of software products 
that replace the old on premise, monolithic MAM systems. 
By harnessing MLPs, content owners will be unhampered by 
outdated IT paradigms and these new platforms will keep the 
wheels of the TV industry spinning freely and quickly in response 
to changing demands. 
Just as the OVP market has seen rapid growth and an 
accelerated journey to maturity, so the MLP market is now 
set for growth, as premium media companies look to solve 
the media management and logistics challenges that are 
today acting as an impediment to growth. 
The core drivers of growth for the MLP market will be the 
expansion of multi-screen TV markets, the growing complexity 
of media management, and the increasing maturity of technology 
and platform strategy at media companies. It will also be driven 
by the need for richer data about content and its usage in the 
market place. 
14 A Nativ Whitepaper/ www.nativ.tv
15 
In summary: 
• New technology offers a new start for MAM and new ways 
of working mean we need one! In fact MAM isn’t dead – it’s 
evolving to something new. 
• Workflow is more important than MAM. Storing and 
retrieving content is a “must have” but vital is the requirement 
to mobilise media and think in terms of workflow and media 
logistics. It’s about making the journey from creation to 
consumption as short and profitable as possible. 
• Data continuity and end-to-end, data-driven platforms 
are key to assessing the performance of TV content and 
targeting the right audiences with content which they are 
prepared to pay for and advertising which they are prepared 
to watch. In the long term, audience insight coupled with great 
content will separate the winners from the losers. 
• Not every MAM vendor will make the leap to an MLP 
model. The unwelcome truth is that for a system to really 
scale in the cloud, it requires the opposite architectural 
approach to traditional MAM systems. Not all vendors will 
have the capital or the time to invest in this transition and will 
continue to milk the aging MAM market. 
• Technology started it, user behaviour will drive it. 
Ultimately consumer technology ignited cross-platform TV 
and it is now driving innovation upstream in the production 
and post-production markets. The key priority now is making 
production and distribution of premium content at scale as 
efficient as possible and continuing to focus on the data itself 
to drive this evolution. 
Contact us to talk about your Media Logistics challenges: 
t: +44 207 580 9488 
e: info@nativ.tv 
www.nativ.tv
Contact us to take back 
control of your content 
t: +44 207 580 9488 
e: info@nativ.tv 
: @NativLtd 
www.nativ.tv

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We Need to Talk about MAM

  • 1. The Muddle in the Middle Series Dealing with a problem child and the birth of something new A Nativ Whitepaper/ www.nativ.tv WE NEED TO TALK ABOUT MAM
  • 2. 2 A Nativ Whitepaper/ www.nativ.tv
  • 3. 3 Media asset management and its family of relatives have been around for decades and are still an omnipresent subject in media technology circles. The industry continues to generate numerous “Request for Proposals” stating the need for a new “MAM System”. However, MAM increasingly represents a nebulous term - a silver bullet to solve all media management woes. More worryingly, it no longer seems to encapsulate many of the problems the industry faces when managing the creation and distribution of TV content in today’s data-driven, multi-platform world. In this technology-focused paper we discuss why the siloed, monolithic MAM approach will die out and why addressing the entire value-chain is becoming increasingly important. We explain how new “Media Logistics Platforms” promise to provide a content and data pathway to the ultimate big data, OTT promise: programmatic service creation.
  • 4. A Changing World If you were to ask somebody at the turn of the millennium to define media asset management, you’d probably be told that it meant maintaining control and access to your media assets. A MAM system was a place to put your audio-visual content, to store it, to sort it and to categorise it. Ultimately, some would argue that the MAM was also a place where content went to die – such was the closed and clunky nature of early MAM systems. Back then, when broadcast TV dominated, workflows were well understood and technology was keeping pace with market demands. It was assumed that business processes would remain unchanged for long periods, or at least be subject to only minor modifications, and I.T. systems were built to support this assumption. In addition, the broadcast engineering division was a very different beast to the in-house I.T. department and it wasn’t always clear where a MAM should sit in an organisation, or whom should manage it. Much has changed in recent years. Multi-platform OTT video has grown from a stuttering start to a worldwide powerhouse. Digital TV Research predicts that OTT video revenues are set to rocket to $42 billion by 2020. In fact, OTT video services are now threatening to disintermediate many incumbents, bringing greater targeting and richer content. Although few would suggest that OTT will replace linear broadcast altogether, most would agree that the TV landscape has changed radically and forever. This explosion of OTT services creates opportunity and threat in equal measure. Although demand for TV content is growing, increased competition requires content owners to produce more content more efficiently and target audiences wherever they are. To address this new TV marketplace, content owners and distributers are facing huge challenges both commercially and operationally as they seek to navigate a dizzying array of technologies, standards and commercial models. In this new TV ecosystem the risks are high, the rewards are great and the competition is fierce. So, although consumers are awash with great content on exciting new platforms, behind the scenes the logistics elements of the TV supply chain are creaking and starting to show their age: The old MAM architectures no longer meet the new media management challenges. 4 A Nativ Whitepaper/ www.nativ.tv
  • 5. 5 A Broken Concept What’s clear is that the file-based, multi-platform TV industry hasn’t just placed demands on the delivery side of TV. It has put pressure on the entire value chain, from commissioning and production all the way to post-production and distribution. This in turn has forced the MAM system to do so much more. The list of requisite features is now seemingly endless; ingest, QC, storage, transcoding, metadata enriching, tagging, editing, approvals, publishing and on and on. In fact as the list of features grows, MAM seems an increasingly amorphous concept; more of a catch-all agglomeration of features relying on software architectures that are rapidly showing their age. To make matters even more confusing, new terms have arisen such as “PAM”, “OVP” and “video content management”, so that purchasers are faced with a Venn diagram or evolving concepts. In addition to the long list of “must-have” features, some of the non-functional characteristics of a traditional MAM are just as problematic: • Monolithic – typically one or two servers carrying all the software. No option for scaling horizontally and sharing resource across multiple machines in the cloud. • On-Premise – usually the MAM is an internal technology that sits behind the corporate firewall with no multi-tenancy support. • Siloed and partially closed – It has an API which is more of an afterthought, using outdated integration technologies. • Workflow is a separate consideration – this is seen as a completely separate piece of software that must also be bolted on. • One-size-fits-all user interface - The UI needs to offer myriad functionality while providing contexts to support both operational and creative users. • Requires a lengthy integration project – The above characteristics mean that a new MAM project can easily cost you upwards of a million dollars. • Risky implementation – Most traditionally managed, large-scale I.T. integration projects fail. Combine these with the rapidly changing demands of the new TV ecosystem and it’s no wonder so many MAM projects fail to deliver on their promise.
  • 6. What’s Breaking It? The usefulness of traditional MAM systems is being indirectly eroded by rapid changes in consumer-driven technology and audience behaviour. Advances in these areas have brought about user-friendly devices, with fast processers to enable smooth video decoding and high resolution. Fixed line and mobile networks have enabled delivery of high quality video and a true multi-platform TV experience. Cloud-based services have paved the way for easy file sharing, social media and cross platform, scalable services. These advances have catalysed a disruptive OTT play from new entrants such as Google, Amazon, Apple, Netflix, and Spotify. To combat this, many broadcast incumbents have also moved to create new personalized, multi-screen service experiences to test audience appetite. Whether you’re a disrupter or an incumbent, the results of these early experiments are clear: this is what consumers want. The services are successful. The experiment is becoming the core business. Multi-screen, personalized video services and the competitive requirement to deliver on-demand content at scale hugely increases the complexity of a now non-linear supply chain. The commercial cost of getting this supply chain management wrong is also increased. In this context traditional MAM architectural models, engineered for predictable and linear schedule services, become unfit for purpose. The challenge here is further compounded by a lack of file format standardization, and the problem of legacy systems still largely engineered for a logistics model dictated by tape. This leaves a media logistics and supply chain gap for premium media and brands. On the delivery side, the market is served by solutions that offer service delivery and service management for the multi-screen consumer, the now mature Online Video Platform (OVP) market. This space has reached a point in its development where there are a small number of market-leading players such as Ooyala, thePlatform, Brightcove, and Kaltura, as well as major vendors such as Ericsson and Cisco. However, as the OVP platform market has matured, it has exposed the vital need for upstream logistics solutions, and the immaturity of current offerings in this area. The best solution must provide both new-generation OTT service providers and traditional broadcasters with hosted platforms for production integration, media/data management, content exchange and workflow control. 6 A Nativ Whitepaper/ www.nativ.tv
  • 7. 7 Vertical to Horizontal: The Birth of Media Logistics Platforms As the fight for audience continues, there is a need to target viewers more accurately with the right content and the right commercial model. The upstream elements of the value chain need to support an end-to-end platform-approach and replace silo-ed media management systems if this efficiency is to be realised. So if MAM as you know it is dying out and there is a need to create and deliver file-based content more cost-effectively and intelligently, what fulfils this need? The new TV marketplace requires modular media management platforms and services to help media companies manage this complexity – to help them be that vital media management and staging platform for producers, aggregators, and service providers. This demand has created supply. A range of players in the media technology and services market have launched platform propositions in these otherwise undefined markets. These include incumbents such as Technicolor, Deluxe and Sony DADC, as well as new entrants such as Nativ. These new platforms are being developed using new technologies and new architectures to address the next big challenge.
  • 8. Consumer-Driven Technology: The New Building Blocks Perhaps ironically, the same consumer technology that has broken the old enterprise MAM approach is offering opportunities to fix media logistics problems brought about by cross-platform, personalised TV. When coupled with a lack of clarity around long-term cloud pricing and the obligatory security concerns, it’s no surprise that this new concept has seemed all too risky and more of a barrier than an opportunity. Things are now changing fast though as the media and entertainment sector becomes an increasingly important target market for IaaS vendors. As the price wars continue and technology improves it’s becoming increasingly viable to manage large media file storage and processing natively in the cloud. The good news is that many of the forward thinking software vendors are highly aware of this and are staking their future on the cloud; and it’s clear that many more will follow. The hype is over, IaaS technologies are maturing and most would agree that the writing is on the wall – cloud technology is here to stay. There are a number of new technologies and architectural approaches that are finally paving the way for a more efficient, end-to-end media logistics strategy. Although they have evolved to support huge consumer-driven cloud-based propositions they are now mature enough to be harnessed farther upstream in the TV supply chain. They promise to deliver true cost savings and allow more budget to be invested in the creation process rather than overspending on media logistics. Infrastructure as a Service (IaaS) Replacing in-house I.T. infrastructure (“the server room”) with cloud-based services enables companies to swap capex for opex and meet spikes in demand by auto-scaling their infrastructure as and when required. At a glance this seems an attractive proposition when considering that many elements of the production industry are project-based and budgets are tight. It’s a great opportunity to throw out old on premise kit and start afresh with a new, more flexible procurement model. In addition, cloud offers advantages for providing end-to-end services as infrastructure can reside outside the corporate network and therefore be made available to partner companies, offering enhanced collaboration and streamlined workflows. However, the media and entertainment industry is one of the last industries to embrace cloud en masse and end-to-end. This has been for good reason, as production file sizes can be vast and the cost and time taken to move heavy assets in and out of the cloud has been prohibitive. Also a hybrid approach has made software re-architecture hugely complex - cloud-based media services have been too isolated from on premise systems and lacked the rich APIs to make wider enterprise-integration viable. It’s now clear that for content owners to enjoy the level of scale and cost-savings offered by cloud platforms, the software must make the leap to being “cloud-native”. The entire platform must reside on a scalable, virtual environment, either in a private or public cloud. 8 A Nativ Whitepaper/ www.nativ.tv
  • 9. 9 Web Technologies The same market forces that have moved consumer software to the cloud have brought about a rapid evolution in user interface technologies, both in the browser and the back end. Across all facets of enterprise I.T., user interfaces are becoming increasingly HTML5-based. Since the dot com bubble burst, HTML standards have moved at pace. The latest HTML5 standard is evolving quickly and, combined with powerful new JavaScript and CSS libraries, it’s becoming quicker and cheaper to make beautiful user interfaces that work well on desktops and tablets alike. The web start-up world is buzzing again. These new standards allow developers and designers to create user interfaces that offer the same degree of sophistication and responsiveness as desktop applications. As users more frequently access web-based services through mobile devices and apps, they have come to expect more elegant user experiences in the enterprise I.T. space. This has brought about a slew of disruptive start-ups aiming to replace the older, clunky enterprise I.T. applications of the past. This new generation of web start-ups has spawned many new technologies, frameworks and device technologies, all of which can be harnessed for next generation media management platforms. These new technologies offer significant benefits for future media logistics platforms because where end-to-end collaboration is concerned, isolated desktop apps are not going to cut it. Consumerization of IT Thanks to the consumerization of enterprise I.T., smartphones, mobile apps, and cloud storage are the norm and users increasingly enjoy almost unthinkably simple access to business applications. It’s therefore no surprise that there is an increasing trend towards BYOD (Bring Your Own Device), where workforces bring their own technologies into the work place and expect to use them for work purposes. The smartphone and tablet revolution offers huge benefits when it comes to media management workflows. Users can interact with workflows at any time, in any location, which can bring efficiencies to workflows and save time and money. Mobile devices, with their limited screen size, naturally lend themselves to an app-based approach. Media technology companies can embrace this by offering simpler applications that allow users to participate in media workflows without having to log in to the full system. This approach offers discrete functionality which can be accessed on the move – functions such as review and approval, commenting and real-time business analytics. Microservices Perhaps the biggest change brought about by the intersection of enterprise I.T. and consumer cloud technologies relates to underlying software architectures. As mentioned, the public cloud offers almost limitless access to cheap compute and storage with a promise that a shared technology platform can expand and contract to meet demand. However, taking advantage of commodity compute and storage at scale can only be harnessed if a platform is architected to scale horizontally across hundreds of servers. It will also only feasibly work if the application user interface is web-based and the platform is multi-tenanted. Hence, the availability of cloud services has helped usher in a new way of architecting software where enterprise applications are broken up into simpler, shared services that can be developed and managed separately and scaled out and deployed independently. This “microservice” concept is based on a service orientated philosophy and allows faster development and roll out through better decoupling of functionality, and of course huge scale and cost-savings for shared platforms. In the MAM world, these “cloud-native” platforms are few and far between and in fact most MAM systems are single-server, monolithic and cannot scale horizontally. It’s all very well deploying a legacy MAM system to a virtual machine in the cloud, but it offers few benefits if the underlying scalability is not there.
  • 10. What Defines a Media Logistics Platform? There are some key features that the new TV supply chains demand and that define the new breed of media logistics platform. Production Integration In order to manage end-to-end, file-based content workflows, MLPs must be integrated into the heart of pre-production and production processes. Such systems must be deeply embedded into edit and logging environments and support workflows related to commissioning, storage and data management. Gathering data at source is key to understanding the performance of content, so MLPs must support the gathering of a rich set of business data and content metadata that can be embellished throughout post production and distribution. In many existing workflows, loss of data can inhibit the successful exploitation of content for new services. Asset Management An MLP has to be more than just a faster and more efficient content pipe. It has to be an asset management platform in its own right. One major inefficiency of the systems architecture of many media companies is that multiple content and data repositories make it difficult to track and retrieve content. The MLP needs to offer a pathway to a single hosted asset management system that enables media to flow into, and be warehoused in, one common platform. It must integrate with hierarchical storage management systems to support advanced retention policies and economical storage of content at scale. End-to-End and File-based In order to enjoy real cost savings when managing the creation and delivery of TV content it’s important to consider an end-to-end approach to manage both data and media. Shifting content from file to tape and back again is hardly going to bring about cost savings. Only when a file is digitised can it be stored and processed on commodity I.T. It’s only by allowing content and data to pass more efficiently along the value chain that money can be saved and content can be better targeted. Multi-tenanted Multi-tenancy is an architecture in which a single software platform serves multiple customers. Each customer is called a tenant. Multi-tenancy allows MLPs to support fine-grained access control and the ability for internal and external users and systems to interact with content and data services in a secure fashion. From an architectural standpoint, this is also a critical function if economies of scale are to be offered via shared microservices, scaled across commodity cloud infrastructure. Data Continuity End-to-end data continuity is critical. It’s all very well delivering content to myriad platforms, but without a rich set of data, how will it be matched to audiences and their on-demand viewing profiles? Much of MAM has been focused on managing assets and limited metadata and yet data is the key to the OTT promise of a personalized TV experience and high content performance. A lack of taxonomy standardization and the proliferation of silo-ed MAM systems means that from creation to consumption, much valuable metadata is lost between each stage of the supply chain. The key to supporting search, profiling, advertising and TV monetization in general is capturing as much data as possible at the commissioning stage and preserving and enriching it through production, post and distribution, without the need for manual data wrangling. Hence, a core requirement of an MLP is the ability to translate and preserve business data and metadata, manage taxonomies, and validate exchange formats end-to-end. 10 A Nativ Whitepaper/ www.nativ.tv
  • 11. 11 API Driven As your media and data travels its end-to-end journey, it will need to visit any number of integrated and third party services, including transcoders, QC applications, review and approval apps and edit tools. A rich API is key to avoiding vendor lock-in and cheaply plugging into best of breed services both on premise and in the cloud. Clearly in the complex world of media management, openness is key. This can only be realised by MLPs offering a robust and flexible API that plugs into third party systems can use and for new apps to be developed independently. In fact, in the vast ecosystem of media technology software, many would argue that the rich, web-based API is now far more important than the MAM feature set. This open API approach is a very different one to traditional MAM systems. Rather than being an afterthought, modern web-based APIs allow developers to rapidly develop new cross-platform apps that capitalise on existing services, to decrease time to market and allow them to focus on usability and features, rather than building system level services like storage, transcode and workflow from scratch. Flexible Delivery The need to increase the revenue yield on content acquired or produced is common to all media companies. Hence an MLP needs to facilitate the packaging and delivery of content to a broad library of common third-party publishers, as well as intermediary distribution infrastructure such as content delivery networks. This will enable profitable exploitation of new outlets. In this context plug-ability and data interchange is key. Cloud-Native The advantages of a cloud infrastructure model for a premium video logistics platform cannot be ignored. First, it enables a media company to more effectively scale its capacity as the volume of media managed and stored by such a platform grows. Second, it allows an MLP to offer a common roadmap of new features and capabilities that enables its customers to manage the common changes and challenges facing all premium media companies, such as new file formats. Third, it helps an MLP to directly reach production staff, service managers, and producers who need new tools to manage their media and, potentially, are not being appropriately served by internal IT or broadcast engineering – or both. Collaboration The increasing complexity of the TV supply chain is driving the need for greater collaboration between all parties in the media ecosystem. An MLP model enables new and more flexible tools for collaboration. The cloud model also enables more efficient remote access by increasingly nomadic operators working across multiple screens. In a market where even the workhorse PC, the Mac Pro, is effectively a portable device, anywhere and anytime collaborative access to a cloud platform is highly valuable. Workflow Automation It is clear that many elements of the TV supply chain are fundamentally creative and can neither be mechanized nor commoditised. However, for everything else, workflow automation can cut out manual labour, offer greater scale and remove human error. In a file-based world, workflow automation is a core component in the quest to lower the cost of creating, managing and delivering premium content at scale. Workflow is the cornerstone of the composable enterprise. Composable Greenfield opportunities in premium media are very rare. The norm is legacy systems, idiosyncratic workflows, and file format diversity. Hence it is vital that MLPs are highly modular and extremely configurable to address huge complexity and support existing legacy systems and processes. To support the new composable media enterprise, APIs will play a large role, but much more is required. To handle the level of diversity in technologies, standards and business models, every element of an MLP must be highly configurable, including workflows, metadata, business data and access control, with low operating impact and cost. Data Driven End-to-end business intelligence is key to “closing the loop” and feeding end-user content performance data back into the production process to maximise future production investment. It also plays a critical role in providing insight into the performance and efficiency of your media supply chain. Successful content creation and monetization requires near real-time analytics to enable content and finance operations to understand viewing performance at a per-asset level and help manage all content touch points for assets, from ingest to delivery. This can only be enabled by tracking data across the entire supply chain which in turn requires open media logistics platforms (and is often hindered by siloed MAM systems). Coupled with a composable enterprise, adaptability and competitiveness can be sustained.
  • 12. Shattering the Monolith: The Composable Enterprise Below we discuss a fundamentally different architecture for future media management based on our own MioEverywhere platform design and the more general “Composable Enterprise” approach. Search Workflows Structured Unstructured This model takes horizontal process integration to an entirely new level by assuming that operating functions, processes, products and services will undergo continuous change and re-configuration. Recombinant “building blocks” can be selected and assembled in various combinations to satisfy specific user requirements. Rather than considering “islands” of functionality in the cloud or on premise, such as transcode and storage, we adopt an approach where the entire platform resides in a public or private cloud environment and business processes are broken down into the minimized set of “atomic” functions. The bottom layer represents commodity infrastructure as a service. The MLP “plugs in” to storage, network and processing services such as transcode, QC and rendering via its Resource layer. The Resource layer controls access to enterprise resources and ensures there are limitations based on access control and quotas. 12 A Nativ Whitepaper/ www.nativ.tv Screener / Portal Mio Console Review & MAM / CMS OVP / OTT Approval Creative Tools Logging Adobe Avid Tasks Jobs Events Event Processing Jobs Actions Timed Actions Players Templates Assets Ingest Packaging Delivery Data Metadata User-defined objects Resources - Storage, I/O, Processing REST API Mio Objects Mio Services SDK / Java / Scripting Compute Storage Network Apps Mio Cloud Access Users Roles Accounts Analytics Above the resource layer sit a number of media management microservices that interact but are loosely coupled: • The Asset service provides access to functionality offered by a traditional MAM system, such as storage management, metadata management, media manipulation and content structuring. • The Access service provides security and fine grained access control. It layers on a multi-tenanted approach where objects and services can be accessed securely. • The Workflow service is a key component that allows upper level applications to automate repetitive tasks at scale and orchestrates between machine-based work and remote user-based tasks. • The Job service supports the simultaneous execution of an array of different background media processes which can be monitored and tracked.
  • 13. 13 • Perhaps the most important service is the Data service. It goes much further than managing metadata for assets. It allows users and developers to define completely new object types and complex data hierarchies, for example, productions, series, episodes and rights information. This means that a single platform can manage and maintain data from pre-production and commissioning all along the supply chain to distribution to OTT and broadcast platforms. Data continuity is key to allowing content to be personalised, searched and found. On top of the service layer sits the RESTful API, which provides access to the underlying services. This open, web-based interface allows applications to be built on top of these services. The upper Application layer is where individual, cross-platform media management apps reside. The app approach allows individual applications to fulfil coherent roles and independently address both creative and operational needs for media asset management, workflow and beyond. (This goes against the traditional MAM model where a single user interface has to serve all functionality to all people.) App types can vary from traditional content management systems to mobile review and approve apps. Some products such as Adobe Premiere and Prelude already support this architectural approach and have worked successfully with an MLP. It seems likely that others will follow. What are the Barriers and the Drivers for MLP? There are still some barriers that have until recently slowed the progress of an MLP approach. For example in the cloud space alone, there are some big issues to tackle: • Moving heavy assets in and out of the cloud can be expensive. • The price fluctuation of cloud service providers is hard to predict long term. • Cloud often raises a fear of losing control of one’s content. • Worry about a public cloud platform suffering a sustained outage. Another barrier has been a lack of software solutions to bring the MLP promise to life, as for many vendors, re-architecting an on premise, monolithic platform from scratch is a real stretch. The composable / microservices approach is the complete opposite to the static, monolithic approach and re-engineering is a costly and complex challenge. Luckily many of these barriers are finally being overcome and accelerated by standards efforts from organisations such as DPP and AMWA, which are helping to make software and media interoperability more standardised. This in turn drives down costs and helps to commoditize the media logistics platform. A further catalyst is the increased maturity of cloud and IaaS and the fact that procurement is catching up with this approach to utilising I.T. infrastructure. As consumer IT breaks into the enterprise, BYOD and other trends are forcing enterprise software companies to think about usability and portability in their software design. Perhaps the biggest driver is confidence. There have now been some high-profile success stories in the realm of cloud TV and media management. (Netflix, BBC iPlayer, Amazon Instant Video to name but a few.)
  • 14. Conclusions The web-connected consumer is forcing the traditional TV supply chain to evolve. The new TV market is a digital audience of one, where the consumer is in control and demands access to a personalized media experience across multiple, fragmented platforms. Maintaining competitive differentiation requires continuous innovation as product and service lifecycles continue contracting. In other words change is a constant. There is now a need to drive down the cost of producing and distributing content in a cross-platform way and to address emerging business models for monetising content. It is a reality of the media landscape today that supplier relationships, logistics networks, product design and customer service all live in a state of permanent flux. Hence, sustainable competitive advantage requires a high degree of operational adaptability. The same consumer-driven technologies which have paved the way for personalized, multi-platform TV have in turn made upstream processes in the production and post-production world really show their age. Many media I.T. services were built to serve static and often functionally siloed operating model which are rapidly dying out. The incumbents are frequently weighed down with unwieldy, patched-together technology stacks. They still rely on outsourced manual labour and extensive workarounds and front offices are disjointed from their colleagues at the back. Media I.T. needs to become much more horizontally integrated and dynamically composable to keep pace with the speed of media businesses today. Fortunately, new consumer technologies can be harnessed to improve the entire TV and video supply chain. This can only be brought about by removing silos and introducing new end-to-end, data-driven architectures that rely on composable, web-based technologies that can operate cheaply at scale. It brings about the need for a new media management paradigm as drastic as the paradigm shift from linear broadcast to OTT. The overwhelming complexity of cross-platform TV can only be managed by a completely new family of software products that replace the old on premise, monolithic MAM systems. By harnessing MLPs, content owners will be unhampered by outdated IT paradigms and these new platforms will keep the wheels of the TV industry spinning freely and quickly in response to changing demands. Just as the OVP market has seen rapid growth and an accelerated journey to maturity, so the MLP market is now set for growth, as premium media companies look to solve the media management and logistics challenges that are today acting as an impediment to growth. The core drivers of growth for the MLP market will be the expansion of multi-screen TV markets, the growing complexity of media management, and the increasing maturity of technology and platform strategy at media companies. It will also be driven by the need for richer data about content and its usage in the market place. 14 A Nativ Whitepaper/ www.nativ.tv
  • 15. 15 In summary: • New technology offers a new start for MAM and new ways of working mean we need one! In fact MAM isn’t dead – it’s evolving to something new. • Workflow is more important than MAM. Storing and retrieving content is a “must have” but vital is the requirement to mobilise media and think in terms of workflow and media logistics. It’s about making the journey from creation to consumption as short and profitable as possible. • Data continuity and end-to-end, data-driven platforms are key to assessing the performance of TV content and targeting the right audiences with content which they are prepared to pay for and advertising which they are prepared to watch. In the long term, audience insight coupled with great content will separate the winners from the losers. • Not every MAM vendor will make the leap to an MLP model. The unwelcome truth is that for a system to really scale in the cloud, it requires the opposite architectural approach to traditional MAM systems. Not all vendors will have the capital or the time to invest in this transition and will continue to milk the aging MAM market. • Technology started it, user behaviour will drive it. Ultimately consumer technology ignited cross-platform TV and it is now driving innovation upstream in the production and post-production markets. The key priority now is making production and distribution of premium content at scale as efficient as possible and continuing to focus on the data itself to drive this evolution. Contact us to talk about your Media Logistics challenges: t: +44 207 580 9488 e: info@nativ.tv www.nativ.tv
  • 16. Contact us to take back control of your content t: +44 207 580 9488 e: info@nativ.tv : @NativLtd www.nativ.tv