Jose Cruzado

Peru Peru

Director of Customer Experience at Telefonica

Telecom / Mobile

20 years of experience acquired by leading organizational and cultural change, delivering improved business results and implementing huge and complex projects in renowned manufacturing, service and telecom corporations. Educated in Japan, Netherlands, Spain, Peru and USA. Strong visionary leadership, self-motivation and proactivity. Capable to achieve challenging goals using his teamwork, emotional intelligence, planning, negotiation and people engagement skills. Lecturer in Peruvian universities. Senior member of ASQ, SHRM, PMI, IIE.