Joseph Ballou, CBA

Charlotte, North Carolina Area United States

Senior Business Analyst

Technology / Software / Internet

Sr. Business Analyst with extensive experience in business process and solutions development including 15 years performing business process and workflow analysis, offering skills in BPM, BPA, BSA, systems analysis and solution design; requirements analysis, specification, and management; and software quality assurance. Leadership experience in Business Process Re-engineering as well as multi-site Software Quality Assurance. I am interested in improving business process efficiencies and effectiveness through detailed analysis of current modes of operation and recommending improved, or drastically changed processes, as well as defining the detailed requirements for the new systems, manual...