1. NON-UNION JOB DESCRIPTION
JOB TITLE Senior Systems Analyst
DEPARTMENT Corporate Services
JOB ID 2PR57 JOB LEVEL 6
DIVISION IT Solutions JOB FAMILY C1
REPORTS TO Manager, Applications/ Manager Info Services STD HRS OF WORK 35
JOB SUMMARY
The Senior Systems Analyst role’s function is to strategically design and implement applications and systems
in consultation with the Senior Applications Architect. This encompasses a broad range of systems-related
functions including BI (integration with databases and data warehouses), Application Rationalization,
architecture, design and development.
A driver of innovation, the Senior Systems Analyst identifies opportunities for improvement on systems and
promotes SDLC providing technical expertise and guidance to other technical staff.
QUALIFICATIONS
EDUCATION
• Bachelor’s degree in Information Technology, Computer Science, or other related field of study.
• MCSD (Microsoft Certified Solutions Developer) or similar designation preferred.
• Formal training in Peoplesoft tools considered an asset.
KNOWLEDGE/EXPERIENCE
• Minimum of eight (8) years’ experience working in a senior technical role related to systems analysis,
application development,/implementation and/or application design.
• Experience in assessing application technology and end user needs and recommending solutions in
accordance with Regional strategic direction and functional requirements.
• Minimum three (3) years experience in a Microsoft and/or PeopleSoft development environment with
experience in Microsoft, Oracle (Hyperion and PeopleSoft), and report writer tools (e.g. SSRS, SQR and
PeopleTools Component Design, Application Designer, Application Engine, PeopleCode, Component
Interface and Process Scheduler).
• Demonstrated experience with major application integration, implementation and upgrades.
• Experience identifying, analyzing and translating business requirements into conceptual, logical and
physical models in complex, multi-application environments
• Experience identifying and documenting data integration issues, challenges such as duplicate data, non-
conformed data and unclean data
• Experience working in a project-based team
• Experience with a government organization is beneficial

2. NON-UNION JOB DESCRIPTION
JOB TITLE Senior Systems Analyst
DEPARTMENT Corporate Services
• Experience with the design, development and maintenance of enterprise level systems such as ERP, CRM
and ECM solutions.
• Experience with MSSQL Server
• Experience with .NET, HTML, JavaScript, jQuery, Sharepoint, MSSQL SSIS, SSAS, SSRS are preferred.
• Understand the range of options and best practices for common design techniques
• Experience with full life cycle development.
• Requirement gathering experience both at technical and business level.
SKILLS
Knowledge:
• Proven expertise across a broad spectrum of technical functions related to applications and systems
analysis.
• Proven ability to identify, evaluate and recommend how a solution will best meet its functional and quality
requirements and collaborate with stakeholders to define relevant non-functional requirements.
• Demonstrated ability to develop complex models that meet architectural specifications, learn new
technologies, assist in code reviews, and write documentation in approved formats.
• Exceptional technical skills around Transact SQL, MS SQL Server, SSIS, SSRS, XML, .NET
• Deep understanding of current technology trends and their respective impacts.
• Progressive technical knowledge and knowledge of best practices in Information Technology service
delivery such as SDLC, PMBOK, COBIT and ITIL
• Possess working knowledge of servers and operating systems, personal computers, networking, internet
technologies and emerging technologies.
• Knowledgeable of and ability to apply and interpret Regional IT standards, policies and procedures.
Analytical & Problem Solving:
• Demonstrated group leadership skills to effectively liaise with clients, determine needs, make
recommendations and market new ideas and applications to senior management.
• Strong research and analytical skills with the ability to create analytical work products that support the
recommended solution.
• Possess highly developed analytical and problem solving skills to assess server and computer issues while
assisting clients in a timely manner.
• Demonstrate a strong commitment to customer service and resolving issues.
Interpersonal & Communication:
• Strong interpersonal and relationship management skills
• Ability to provide technical expertise to team environments that may either be technical or non-technical in
nature.

3. NON-UNION JOB DESCRIPTION
JOB TITLE Senior Systems Analyst
DEPARTMENT Corporate Services
• Highly developed verbal communication skills to interact with clients and colleagues.
• Excellent written communication skills to create technical reports and can document technical information.
• Possess the ability to work alone and with team on various projects and through issues.
Leadership
• Able to lead and facilitate architectural design sessions with business area experts, managers, senior
managers and IT Solutions staff.
• Strong interpersonal and communication skills to build and foster partnerships with clients, technical team,
external vendors and management in an audience-friendly manner.
• Leadership skills to mentor/coach team members.
• Strong team player demonstrated commitment to service excellence, quality and client communication.
SPECIAL CONDITIONS
• In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to
undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate
• Periodic travel to various meetings in and outside of the region.
• Occasional requirement to work after normal working hours/weekends to implement changes or upgrades.
• Must maintain ability to travel in a timely manner to other offices, work locations or sites as authorized by
the Corporation for business reasons.

4. NON-UNION JOB DESCRIPTION
JOB TITLE Senior Systems Analyst
DEPARTMENT Corporate Services
RESPONSIBILITIES
Concentrate on immediate challenges rather than anticipated responsibilities that may be added at some time in the
future. Concentrate on key contributions and results. Briefly explain how the action is performed but avoid too much
focus on detailed task descriptions.
Tell us What
You Do – Key
Results,
Actions,
Deliverables
Tell us How you Do It Key Relationships
Provide the overall
architectural
foundation for
development,
implementation
and operation of
various software
solutions as required.
(50%)
• Design, document and deliver applications in support of the
Senior Systems Architect.
• Working with the Database Administrators and Peoplesoft
Administrators, develop scripts and stored procedures using
best practices and development standards.
Senior Systems
Architect, Directors
Management Team
Region Staff and IT
Vendors
Direct, organize,
and lead projects
in the
implementation
and use of new
applications and
systems.
(20%)
• Provide project estimates, plans, timetables, and acceptance
testing guidelines for approved projects including upgrades
to existing information systems or implementation of new
information systems.
• Coach, mentor, motivate and supervise project team
members and functional users. Advise IT staff and IT
Management on best practices and strategic direction.
• Adopt and communicate new concepts, ideas, techniques,
best practices and technology assistance. Perform proof of
concepts and subject matter expertise in solution delivery.
• Stay current in technology.
Directors
Management Team
Region Staff and IT
Design data
modeling/analysis
services used to
mine enterprise
systems and
applications for
knowledge and
information that
enhance business
processes (20%)
• Create data mining architectures, coding standards,
statistical reporting, and data analysis methodologies.
• Devise, develop, and deploy required data queries in
response to business user needs.
• In conjunction with data owners and department managers,
develop data models and protocols for mining production
databases.
• Assist in the development of data management policies and
procedures.
Directors
Management Team
Region Staff and IT
Contribute to
strategic plans,
implementation
plans and provide
ongoing support
• Ensure that proposed and existing systems architectures are
aligned with organizational goals and objectives.
• Provide architectural expertise, direction, and assistance to
Systems Analysts, application development teams.
• Develop, document, and communicate plans for investing in
Senior Applications
Architect
Directors
Management Team

5. NON-UNION JOB DESCRIPTION
JOB TITLE Senior Systems Analyst
DEPARTMENT Corporate Services
Tell us What
You Do – Key
Results,
Actions,
Deliverables
Tell us How you Do It Key Relationships
of automation
initiatives within
the department.
(10%)
systems architecture, including analysis of cost reduction
opportunities.
• Conduct research on emerging technologies in support of
systems development efforts, and recommend technologies
that will increase cost effectiveness and systems flexibility.
• Evaluate new techniques, practices, or technologies that
meet the corporation's strategic goals
Performs other related duties and responsibilities as assigned or required.
Fulfilling Regulatory Commitments
This role is responsible for …..
• Interpreting new or revised legislation and legal or policy decisions in order to make appropriate
recommendations concerning the application of process changes or technology solutions to meet the
Region’s obligations arising from regulatory commitments.
• Ensures internal/community adherence to:
o IT Governance policies
o Appropriate use of computer based technologies and mobile computing devices
o Confidentiality of information - MFIPPA & Personal Health Information Protection Act
o Accessibility for Ontarians with Disabilities Act 2005 (Information and Communications Standard)
o Copyright Act of Canada
Financial Effectiveness
• Ensuring that accurate and up to date data and reporting is available to staff for preparing budgets,
variance reporting and chargebacks and for a range of financial analyses.
• Ensuring design, implementation and communication of application improvements to ensure effective and
efficient use of resources.
• Identifying/implementing sustainable cost savings initiatives (year-over-year cost reduction, cost
avoidance, and working capital reduction).
• Identifying consolidation and standardization opportunities.
Supplementary Knowledge
• Understanding of the Niagara Region Information Technology services, policies, etc.
• Lean/Six Sigma
• Demonstrates considerable business acumen (financial, legal, political) and insight.
• Ability to identify unique issues and considerations that might have broader significance to the Region.

6. NON-UNION JOB DESCRIPTION
JOB TITLE Senior Systems Analyst
DEPARTMENT Corporate Services
• Uses knowledge to anticipate or predict events and actions, so as to be in a better position to act rather
than react.
Employees Supervised
Direct
Position Title Number of Staff
N/A
Indirect
Position Title Number of Staff
Contractors/Vendors 1-3
Students 1-2
Physical /Sensory Demands
• Indoor office environment; subject to noise, frequent interruptions/inquiries by phone and in person.
• High degree of concentration is required when conducting research and analysis, preparing reports, and
trouble-shooting.
• Intense visual concentration.
Job Environment
• Typical Office environment.
• Occasional business travel within Niagara Region.
• Required to work after hours and weekends, as needed, to provide necessary data and work with IT or
consultants and vendors.
Additional Comments -
•

7. NON-UNION JOB DESCRIPTION
JOB TITLE Senior Systems Analyst
DEPARTMENT Corporate Services
The above description reflects the general details considered necessary to describe the principal functions and
duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the
work requirements that may be inherent in the job.
APPROVED BY:
Division Head Date
Approved to form,
Human Resources Date
November 2014