“Failure is not always bad, it just feels bad. Failure is also typically the most powerful teacher, which sounds pretty positive. We all fail from time to time, so why is it that collectively we have a poor attitude about failure? Why do we attempt to hide our mistakes? Why is this even worse in IT and technology? Might we ALL learn more if we had a better attitude around failure?

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Josh Atwell
Sr Technology Advocate
Splunk

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That’s not bad
OH GOLF!!
Clear my
Browser History

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Not Really Tom
• Business needed Exchange 2007
• Required Active Directory Upgrade
• Outage = Possible dramatic business impact
!

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Not Really Tom
• Gave him the time and space to prepare
• Made sure he was prepared for worst case
• Supported him no matter the outcome

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