1. 1300 Salsbury Drive, Murphy, TX 75094 ∙ (972)-352-3297 ∙ mcleod.js@gmail.com
www.linkedin.com/in/joshmcleod/
JOSHUA S. MCLEOD
Vice President / General Manager
Dynamic Business Leader that produces top results in sales, operations and general management
by building Best in Class Teams and managing continuous improvement using clear objectivestied
to ambitious and challenging goals. Process ofassessment,strategy development, and execution
maximize revenue and profit across functions, markets,and industries.
SELECTED ACHIEVEMENTS & AWARDS
- Sales Leadership: Grew top performing Key Account sales teams at Regus in 2011-2014. Built the top
performing Sales Team in Recall NA where 75% were recognized as top producers.
- Talent Development: Developed multiple training programs to enhance individual and business performance
through improved Sales strategies and techniques,Account Management, Customer Interaction, Negotiations,
Performance Management, and Leadership. Established and implemented the sales methodology and processes that
achieved top results in Recall North America and Regus.
- Client and Revenue Growth: Grew Regus Corp Client revenue 20% year over year 2012-2014 while decreasing
cost of sales by 20% annually. At Recall, delivered 15% year over year organic growth and achieved highest
revenue attainment through existing and new client growth.
- Business Management: Successfulturnaround ofRegus Central Florida and North Texas Markets – Record
sales & profit achievement. Top performing Regional Ops Manager and top performing Regional GM (President’s
Club Award) at Recall. Only Recall GM to exceed max stretch goals four consecutive years (2005-2008).
- Business Development/M&A: Sourced 9 potential acquisitions leading to 2 acquisitions/integrations and a 30%
uplift in revenue at 50% Gross Margins at Recall. Designed and implemented the top performing Regus new
business acquisition program generating $17MM in incremental revenue.
- Military Awards: 4 personal achievement awards for outstanding performance: Navy Achievement Medal, Joint
Service Achievement Medal, Joint Service Commendation Medal, and Defense Meritorious Service Medal.
PROFESSIONAL EXPERIENCE
The Regus Group – 2008 - Present
2015 - Present Vice President North Texas, Regus
Currently managing the turnaround of one of Regus’ largest regions with 54 business centers and 120 personnel.
Immediately improved operations efficiency, sales, client retention and profitability. Led market to achieve 1st
month of positive EBIT by 4th month. Within 1 year, moved market from ranking #65 of 68 to #5 in North America.
2012 - 2014 Vice President Corporate Sales North America, Regus
Promoted to grow the enterprise sales force to produce over $300MM in annual sales by expanding client base of
Regus’ largest global accounts in North America. Lead a senior sales team that delivered the most profitable
national and international new business sales.
- Restructured Corporate Sales program for North America to drive 40%+ growth in new sales through focus on new
client acquisition. Deployed specialized training, improved systems,and sales process that delivered record results.
- Increased managed client portfolio size by more than 30% yr/yr in 2012-2014.
- Opened new sales channels with B2B channel partners and nearly doubled major brokerage channel production.
- Grew new sales volume by 30% 2012-2014 exceeding annual plan each year.
- Reduced team costs by 10-25% each year by adjusting compensation structure,off-shoring admin/sales support,
and deploying technology that increased sales process efficiency.

2. 1300 Salsbury Drive, Murphy, TX 75094 ∙ (972)-352-3297 ∙ mcleod.js@gmail.com
www.linkedin.com/in/joshmcleod/
JOSHUA S. MCLEOD
2009 - 2012 Regional Sales Director Corporate Sales, Regus
Promoted to build and manage the West Region Corporate Account sales force managing an $80MM book of
business consisting ofthe company’s largest accounts with a focus on growing new client sales.
- Developed and deployed Business Development program in NA delivering 100+ new multi-site clients in one year.
- Implemented “Topgrading” recruitment and development process – achieving top performing Business
Development Team in 2011 with 70% exceeding plan and delivering results 112% above goal.
2008 - 2009 Area Director, Regus
Managed all facets of an area consisting of 12 business centers in key cities throughout south and centralFlorida.
- Successfully turned around Area to achieve record sales and profitability within 3 months .
- Executed improvement plan delivering 30% sales improvement and 38% CBIT highest ever achieved in area.
Recall Corporation – 2003 - 2008
2004 - 2008 Regional General Manager, Recall
Promoted to manage a $22 million information management business comprised of 12 operations and 120 personnel
providing outsourced business services in Texas, Colorado, Kansas, Missouriand Oklahoma. Directly responsible
for - Sales, Operations, Customer Service, Quality, Supply Chain, Safety, PL and over 3,000 customers.
- Exceeded budget stretch goal 2005-2008 while growing EBITA by more than 40% annually.
- Top Regional Operations Manager and top Regional General Managermeasured by Revenue, EBITA, Gross
Margin and safety performance improvement.
- Hired and coached top performing sales team to produce the record sales volume growth in 2005-2007.
- Opened three new markets through client outsourcing,two greenfield expansions, and developed 3 acquisitions.
- Achieved the highest level of customer retention, revenue and profit growth three consecutive years for NA.
- Planned and executed twelve efficiency improvement and capacity development projects using LEAN and 6-
Sigma methodologies – projects delivered a regional cost structure decrease of 11%.
2003 – 2004 Sales Executive and Account Manager, Recall
Managedand grewa $3million portfolio ofbusiness-to-business customeraccounts while huntingfornewsales growthin
the Texas Market. Conducted huntingandfarming business developmentactivities.
- Increasedorganic salesby more than 45% and turnedaroundthe Dallas business to achieveprofitability.
- Closed over$500,000 ofnew businessachievingmore than 250% ofannualquota.
United States Marine Corps Major – 1996 - 2004 (active) 2004 – 2007 (reserve)
1996 - 2004 Commander/ Operations Officer/Strategic Intelligence Consultant/Multiple Commands
Managedteams of15-300 service men and women responsible fordelivering intelligence support toMarine Corps
Operations,Strategic Commands andFederalGovernment Departments around the world.
EDUCATION AND TECHNICAL PROFICIENCIES
- Texas Real Estate core classes – Law of Agency,Commercial Real Estate, Real Estate Investment/Sales – 2011
- Strategic and Customer Centric Selling – Miller-Heiman, 2009/10
- Leadership Development Program, Center for Creative Leadership, March 2007
- Graduate Financial Certification, Southern Methodist University, March 2005
- Executive MBA, Chapman School of Business,Florida International University April 2003
- B.S. Psychology,Construction and Military Science, Illinois Institute of Technology,May 1996
- Languages - English Fluent, Spanish Moderate
- Proficiencies in MS Office Applications (Word, Power Point, Excel, Outlook, SharePoint, Visio), Peoplesoft,
SF.com, Pivotal, ACT, Netsuite, Pivotal, MAS200, and ADP Systems & Lotus Software
ASSOCIATIONS & ENGAGEMENTS
- Corporate Real Estate Network (CORENET) member – 2008-15 - Board Member 2011
- Sales & Marketing Executives International – Board Director - 2007-10
- ARMA International – Officer of the Dallas Chapter Board - 2006
- Beta Gamma Sigma Business Honors Society – Lifetime member
- Head Coach of competitive Soccer Team - Plano Youth Soccer Association – 2006-15
Client, Past Direct Supervisors and Colleague recommendations and referrals available upon request