My presentation from Local U in Williamsburg - March 2016 about how to troubleshoot Google My Business issues.
Problem 1: Google is sending customers to my old address
Problem 2: Google can’t understand my address!
Problem 3: Google My Business phone support is telling me my ranking is dropping because I’m not posting on Google Plus
Problem 4: Google shows “permanently closed” when you search my business name.
Problem 5: I am located outside the city I want to rank for
Problem 6: I have no idea how to search for duplicate listings for my business anymore!
Problem 7: Google is showing a listing for one of the professionals at my office instead of the office itself
Problem 8: Why did Google suspend my page? Why won’t they tell me why they suspended it?
Problem 9: My competitor is creating a bunch of fake listings, and they’re outranking me!
Problem 10: Why is Google showing something different than what’s in the GMB dashboard?
Problem 11: Why does Google keep auto-updating my hours?
Problem 12: What is the best way to keep up with changes in how Google interprets/enforces its guidelines?