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HsG IDEAL Business
Architecture Model
A Seven Step Process
w/Coaching
A SAMPLE of Content and Methodology
IDEAL an adaptable marketplace
tool
• Audiences
  –   Startup enterprises
  –   Established enterprise improvement
  –   Non-profit organization design and governance
  –   Community development strategy
• Experienced persons, neophytes, and everyday
  people can use and understand
  – Helps make the Why of your requests easier to
    understand
  – Points out clearly their potential contribution or benefit
IDEAL Business Architecture
(Intentional Delivery of Excellence through Assessment and Learning)



• An Innovation of the Hudson Strategic Group
• Comprised of a combination of the worlds’ most
  trusted tools for business articulation, marketplace
  development and customer satisfaction, along with
  business management and organizational design
  hosted in a Virtual Conference Room
     –   Malcolm Baldrige Quality Standards
     –   Blue Ocean Innovation Tools
     –   Balanced Scorecard
     –   Logic Model
     –   Six Sigma
IDEAL Business Architecture

• Uses the widely recognized tools as frameworks through
  which you can PLAN and DESIGN your organizations
  development and assess the progress
• By utilizing this method your company CAN AFFORD the
  national expert
• HsG Framework tools ENABLE YOU TO ACCOMPLISH in
  hours and days what it would have taken months
• The tools also CREATE MODELS that permit others to
  become more ENGAGED with your enterprise easily and
  with full understanding of the opportunity
What makes IDEAL Different?

• Is a series of thought provoking questions designed
  to get at the real root of the concern, opportunity
  and solutions
• Creates a picture/model of how to accomplish the
  desired state or business condition
• Answers the questions about “how did you reach
  that conclusion”
• Visibly qualifies your experience and your needs
• Pin points areas for
  collaboration, funding, employee skills and
  knowledge…more
Let’s Get Started

We will begin with three questions about your
business Intent. What are you going into business?

1. If you get it right, how will your stakeholders
(Constituents, Customers) and the markets perceive
you?
2. What are the three most important opportunities for
improvement that will get it right?
3. What immediate benefits would accrue if you
started on the right path to getting it right?
Step #1 Perception and Valuing
using IDEAL
How does your potential customer perceive you as a
business?
What is the perception of business owners as
community leaders?
How do you create Value for your business in the eye
of the beholder?
Do you know how people got the perception of your
business?
Are you targeting the right segment of your
customer’s value requirement?
Step #2 Sample IDEAL Pre-Business
Self-Assessment
Organizational Environment
• What are your organization’s main product offerings?
• What are your stated purpose, vision, Values, and Mission?
• What are you good at?
Organizational Relationships
• What are your KEY market Segments, CUSTOMER groups, and
  Stakeholder groups, as relates to your target communities?
• What are your KEY types of suppliers, partners, and Collaborators?
• What are your KEY mechanisms for communicating and managing
  relationships with suppliers, partners, and Collaborators?
• Where do you need help specifically?
Step #3 Sample IDEAL
Visioning/Opportunity (the Marketplace)
• Value Curve
      What are the three most important factors that our industry (Social
      & Economic      Equality) competes on? __________
• Market Boundaries
      What are the alternatives, complements, and trends in our
      industry?_______________
• Value Innovation
      What benefits should be created that our industry has never
      offered? ______________________
• Beyond Existing Demand
      What are the key reasons for purchasers to leave our industry,
      non-purchasers' refusal to use our products and services, and non-
      purchasers not being thought of as potential
      customers?_________
Step #4 Sample IDEAL Strategy for
Success
• What are the expected financial outcomes (short-, mid-
  , long-term) in the area of revenue
  growth, profitability, improved cost structure, or improved
  asset utilization?
• What do the target customers expect of us?
• What attributes of operational excellence, customer
  intimacy, or innovation do they value most from our service
  or product?
• To meet our target customers’ expectations, at which
  processes (innovation, customer
  management, operational, regulatory) or capabilities must
  we excel??
Step #5 Sample IDEAL Strategic
Actions
• Environment
   Identify the most important business conditions that will influence
   implementation of the strategy.
• Inputs/Resources Required
   What resources, contributions and investments are available or needed
   for strategy success? "In order to implement this strategic action the
   most important inputs or resources are ____"
• Outcomes / Results / Impact
   What measurable outcomes (short-, mid-, and long-term benefits)
   should we expect? "If we accomplish our planned activities, we should
   see _______ in ______ (internal process / capability)"
   Who should we inform, how frequently, and in what format? What
   criteria would cause us to abort this action?
Step #6 Sample IDEAL Management

• Identify the inputs / resources, activities, and outcomes /
  results for each strategic initiative.
• What resources, contributions and investments
  (human, financial, organizational, community) are available
  or needed for program success?
• What measurable outcomes (short-, mid-, and long-term
  benefits) should individual, group, and community
  participants expect?
Step #7 IDEAL Organizational
Assessment Functional Capabilities
•   Leadership
      – Organizational Leadership
      – Public Responsibility and Citizenship
•   Strategic Planning
      – Strategy Development
      – Strategy Deployment
•   Customer Focus
      – Customer and Market Knowledge
      – Customer Satisfaction and Relationships
•   Information and Analysis
      – Measurement of Organizational Performance
      – Analysis of Organizational Performance
•   Human Resource Focus
      – Work Systems
      – Employee Education, Training, and Development
      – Employee Well-Being and Satisfaction
•   Process Management
      – Value Creation Process
      – Support Processes
•   Results
Additionally


The Process can be enlarged to include:
• Reengineering and problem solving with
  – Six Sigma tools
  – The Six Meeting Process
  – Logic Model tactical and process definition
IDEAL Delivery Mechanism


• Either Workbook or Electronic Conference Room
• One hour Coaching discussion after completion of
  each module to assure understanding and benefits
• Availability for Six months telephonic coaching
The Hudson Strategic Group


6856 Tara Oaks Dr.
Riverdale, GA 30274
770-994-4466
www.hudgroup.com
Contact; Joe Hudson
jrhudson@hudgroup.com

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HsG IDEAL business architecture model

  • 1. HsG IDEAL Business Architecture Model A Seven Step Process w/Coaching A SAMPLE of Content and Methodology
  • 2. IDEAL an adaptable marketplace tool • Audiences – Startup enterprises – Established enterprise improvement – Non-profit organization design and governance – Community development strategy • Experienced persons, neophytes, and everyday people can use and understand – Helps make the Why of your requests easier to understand – Points out clearly their potential contribution or benefit
  • 3. IDEAL Business Architecture (Intentional Delivery of Excellence through Assessment and Learning) • An Innovation of the Hudson Strategic Group • Comprised of a combination of the worlds’ most trusted tools for business articulation, marketplace development and customer satisfaction, along with business management and organizational design hosted in a Virtual Conference Room – Malcolm Baldrige Quality Standards – Blue Ocean Innovation Tools – Balanced Scorecard – Logic Model – Six Sigma
  • 4. IDEAL Business Architecture • Uses the widely recognized tools as frameworks through which you can PLAN and DESIGN your organizations development and assess the progress • By utilizing this method your company CAN AFFORD the national expert • HsG Framework tools ENABLE YOU TO ACCOMPLISH in hours and days what it would have taken months • The tools also CREATE MODELS that permit others to become more ENGAGED with your enterprise easily and with full understanding of the opportunity
  • 5. What makes IDEAL Different? • Is a series of thought provoking questions designed to get at the real root of the concern, opportunity and solutions • Creates a picture/model of how to accomplish the desired state or business condition • Answers the questions about “how did you reach that conclusion” • Visibly qualifies your experience and your needs • Pin points areas for collaboration, funding, employee skills and knowledge…more
  • 6. Let’s Get Started We will begin with three questions about your business Intent. What are you going into business? 1. If you get it right, how will your stakeholders (Constituents, Customers) and the markets perceive you? 2. What are the three most important opportunities for improvement that will get it right? 3. What immediate benefits would accrue if you started on the right path to getting it right?
  • 7. Step #1 Perception and Valuing using IDEAL How does your potential customer perceive you as a business? What is the perception of business owners as community leaders? How do you create Value for your business in the eye of the beholder? Do you know how people got the perception of your business? Are you targeting the right segment of your customer’s value requirement?
  • 8. Step #2 Sample IDEAL Pre-Business Self-Assessment Organizational Environment • What are your organization’s main product offerings? • What are your stated purpose, vision, Values, and Mission? • What are you good at? Organizational Relationships • What are your KEY market Segments, CUSTOMER groups, and Stakeholder groups, as relates to your target communities? • What are your KEY types of suppliers, partners, and Collaborators? • What are your KEY mechanisms for communicating and managing relationships with suppliers, partners, and Collaborators? • Where do you need help specifically?
  • 9. Step #3 Sample IDEAL Visioning/Opportunity (the Marketplace) • Value Curve What are the three most important factors that our industry (Social & Economic Equality) competes on? __________ • Market Boundaries What are the alternatives, complements, and trends in our industry?_______________ • Value Innovation What benefits should be created that our industry has never offered? ______________________ • Beyond Existing Demand What are the key reasons for purchasers to leave our industry, non-purchasers' refusal to use our products and services, and non- purchasers not being thought of as potential customers?_________
  • 10. Step #4 Sample IDEAL Strategy for Success • What are the expected financial outcomes (short-, mid- , long-term) in the area of revenue growth, profitability, improved cost structure, or improved asset utilization? • What do the target customers expect of us? • What attributes of operational excellence, customer intimacy, or innovation do they value most from our service or product? • To meet our target customers’ expectations, at which processes (innovation, customer management, operational, regulatory) or capabilities must we excel??
  • 11. Step #5 Sample IDEAL Strategic Actions • Environment Identify the most important business conditions that will influence implementation of the strategy. • Inputs/Resources Required What resources, contributions and investments are available or needed for strategy success? "In order to implement this strategic action the most important inputs or resources are ____" • Outcomes / Results / Impact What measurable outcomes (short-, mid-, and long-term benefits) should we expect? "If we accomplish our planned activities, we should see _______ in ______ (internal process / capability)" Who should we inform, how frequently, and in what format? What criteria would cause us to abort this action?
  • 12. Step #6 Sample IDEAL Management • Identify the inputs / resources, activities, and outcomes / results for each strategic initiative. • What resources, contributions and investments (human, financial, organizational, community) are available or needed for program success? • What measurable outcomes (short-, mid-, and long-term benefits) should individual, group, and community participants expect?
  • 13. Step #7 IDEAL Organizational Assessment Functional Capabilities • Leadership – Organizational Leadership – Public Responsibility and Citizenship • Strategic Planning – Strategy Development – Strategy Deployment • Customer Focus – Customer and Market Knowledge – Customer Satisfaction and Relationships • Information and Analysis – Measurement of Organizational Performance – Analysis of Organizational Performance • Human Resource Focus – Work Systems – Employee Education, Training, and Development – Employee Well-Being and Satisfaction • Process Management – Value Creation Process – Support Processes • Results
  • 14. Additionally The Process can be enlarged to include: • Reengineering and problem solving with – Six Sigma tools – The Six Meeting Process – Logic Model tactical and process definition
  • 15. IDEAL Delivery Mechanism • Either Workbook or Electronic Conference Room • One hour Coaching discussion after completion of each module to assure understanding and benefits • Availability for Six months telephonic coaching
  • 16. The Hudson Strategic Group 6856 Tara Oaks Dr. Riverdale, GA 30274 770-994-4466 www.hudgroup.com Contact; Joe Hudson jrhudson@hudgroup.com